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Virtual care in Ontario

4,675 clinics offering video or phone visits, in 19 kinds of care. A licence is a provincial matter: we say where a practitioner is licensed only when we have confirmed it for that province.

What each line means

Licensed in: one or more of its practitioners is confirmed as practising in that province. Most professions only let a practitioner treat patients located in their own province.

Serves patients in: the practice says so. We have not confirmed a licence there.

Based in: where the clinic is. On its own it says nothing about where its video patients may be.

No licence line means we have not confirmed anyone there yet. Ask the practice before you book.

Physiotherapy

765 clinics

Questions

Can I see a practitioner from another province by video?

Usually not. Health professions are regulated by province, and most colleges require a practitioner to be registered in the province where the patient is at the time of the visit. Check that the practitioner is registered where you live before you book.

What does “Licensed in” mean here?

That at least one practitioner at the practice, in this kind of care, is confirmed as practising in that province, and when we last checked. It is not a guarantee, and it covers only the practitioners we could confirm.

Why do some practices have no licence line?

Because we have not confirmed anyone there yet. That is not a finding that anyone is unlicensed.

How do you know a practice offers virtual visits?

From the practice itself: a bookable service named as a video, phone or online visit, or a practice that says it works only online.