Preferred Rehab Physiotherapy - Active Medical

★ 5.0 (418 reviews)London, ON(519) 641-2220

Accepting new patients
preferredrehab.ca
Next openingTomorrow · 5:00 AM29 openings free Tomorrow
Typical price$85–$100half of 21 listed prices, on $60–$150
Care offered4 disciplines35 services · 8 practitioners
Last checked8 hr agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0418 reviews · Google

David Preston · Google · 16 Jun 2026

My experience with Preferred Rehab Physiotherapy has always been excellent. The staff are all friendly, welcoming, and professional, from Sarah as I entered the door, to Megan who encouraged me with the exercises, to Pankaj who saw to my treatment, Teddy, in training, and Xavier on a day when Pankaj was away. Treatment goals and expectations were well explained and carried out. The scenery is lovely and I began to look forward to relaxing in front of the large windows to enjoy the view and wildlife. I am grateful for the excellent treatment I received. Thank You! Barb

Kasia Klimczak · Google · 10 Jun 2026

They are very welcoming and caring. Xavier, as a physiotherapist, and Robin, as a chiropractor, have both been incredibly helpful, honest, and supportive throughout my care. I have also had the opportunity to see Jenna for massage therapy. Even after my first appointment, she helped relieve muscle tension and loosen some of the knots in my body. I felt much better afterward and am looking forward to seeing her again. I appreciate healthcare professionals who are honest with their patients and take the time to help them grow, heal, and improve their quality of life. Their guidance, care, and encouragement have made a positive difference for me. I highly recommend them to anyone looking for knowledgeable, compassionate, and professional care. 😊👍🏻

Anna Klimczak · Google · 1 Jun 2026

Both my mom and I are attending physiotherapy after our car accident, and we’ve had an outstanding experience. From the moment we walked in, we felt welcomed by the warm, friendly atmosphere created by everyone — starting right at the front desk. From our very first appointments, our therapists, Pankaj and Xavier, along with their amazing assistants Megan and Isabela, took the time to understand our concerns and outline a clear, personalized recovery plan, explaining everything in a way that made us feel informed and supported. Both Pankaj’s and Xavier’s teams checked in regularly about pain levels, progress, and comfort, adjusting treatments whenever needed. We never felt rushed, and they made the entire process feel less intimidating. Their knowledge, compassion, and genuine investment in their clients’ recovery is really outstanding, no matter if you came as a private client or through the insurance. The home exercises were simple, effective, and easy to follow. Scheduling was excellent and very accommodating, with helpful email and text reminders for appointments. This is, without question, the best physiotherapy clinic we’ve ever experienced, and we couldn’t recommend it more. We will definitely be returning clients Also, it was my first time ever seeing a chiropractor, and Dr. Robin immediately put me at ease and made me feel completely confident in her care. She is truly exceptional — her knowledge, compassion, and genuine dedication to her patients really stand out. I couldn’t be happier to put my “bones” in her hands. I’ll definitely be returning to see Dr. Robin. Highly recommend!

Lauren Roy · Google · 29 May 2026

I had such a great experience at Preferred Rehab! The front desk staff is so kind and helpful with insurance. I saw Jenna for a massage and she was amazing! Have also heard great things about the other practitioners. Wound 100% recommend this clinic and will be returning!

Rachael Bax · Google · 11 May 2026

I’m so happy I found Dr. Robin Meisner! She is incredibly kind, knowledgeable, and truly cares about her patients. I had been struggling with certain pain points for years, and she was able to quickly identify the issue and create an effective treatment plan that has made such a difference. Her expertise in chiropractic care and genuine approach made me feel comfortable and confident throughout the process. I would highly recommend Dr. Robbin’s to anyone looking for compassionate and effective care.

Funmilola Elebiyo · Google · 3 May 2026

I had a great experience at Preferred Rehab Physiotherapy. John and Ava did an excellent job helping me recover from my shoulder injury. Over the past 8 weeks, every visit has been productive, with new exercises introduced to strengthen my shoulder and support my progress. The reception team is also wonderful—always welcoming me with a smile and ready to answer any questions I had. I truly appreciate the friendly and supportive environment. Highly recommend!

Ferdinand Sarraga · Google · 11 Mar 2026

I had an amazing experience at Preferred Rehab-Active! Nika at the front desk was so friendly and welcoming, she checked me in quickly and made everything super easy. Jenna, my massage therapist, was incredible – she listened to what I needed, focused on my problem areas, and gave one of the best massages I’ve ever had. I left feeling relaxed and cared for. Highly recommend!

Eda Cabial · Google · 9 Mar 2026

I had a wonderful experience with Jenna. She is very professional, attentive, and skilled at what she does. She took the time to understand my concerns and made sure I was comfortable throughout the session. Her techniques were effective and helped relieve a lot of tension and discomfort. I left feeling much better and very relaxed. I truly appreciate her care and would highly recommend her to anyone looking for an excellent massage therapist.

Deirdre Johnson · Google · 19 Feb 2026

My start to receiving physiotherapy to treat chronic back pain started about a year ago with therapy from the amazing Karolina (physiotherapist) and her awesome assistant Tia. Tia eventually moved on to finish her education and now Karolina has another awesome assistant Corinne. All three of these amazing ladies have helped me in lots of ways. I’m not the best patient (only in that I don’t book as often as would be beneficial for myself) due to my own anxiety. All three of these women have respected this and me and have put my anxiety at ease. They are kind, considerate and so empathetic. This is only surpassed by their knowledge in the treatment of pain. I leave each session with so much less pain and feeling great. I know some people (I’ve worked in different family doctors offices for over 25 years) don’t reach out for a hands on treatment approach to injuries and pain because of anxiety. But you need to know finding the right therapist will not only ease your pain and movement abilities it will, as well, alleviate some of your anxieties. I can not more highly recommend Karolina Godwinska and the whole team really at Preferred Rehab for their professionalism, caring and kind ways. The knowledge they have is amazing. From the wonderful team at the desk to the physiotherapists and the assistants. If you need treatment I highly recommend reaching out to the team at AMG Physiotherapy and ask to book with Karolina. Thank you to everyone for continuing to help me.

Mark Hagen · Google · 6 Feb 2026

All the staff are very professional and making the clients feel welcomed. Clean and modern facility. John and Ava are very knowledgeable, tracking my weekly physio progress and adjusting my program accordingly. They always explained what the exercises were doing and always encouraging me to work hard and get better but not pushing to the point where things become painful. I am truly grateful for the effort they put into my care and subsequently the speed of my recouperation. A great experience.

Clinic details

(519) 641-2220

Closed for the day

Hours

Mon – Fri
8:00 AM – 8:00 PM
Saturday
8:00 AM – 2:00 PM
Sunday
Closed

Direct billing

This clinic says they bill:

WSIBExtended health plans

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

Parking

Free parking

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.