Grandview Massage Therapy

★ 4.7 (186 reviews)2 locations in Cambridge and Paris, ON(519) 624-4001

Extended health plans direct billingAccepting new patients
grandviewmassage.ca
Next openingTomorrow · 5:00 AM22 openings free Tomorrow · at Grandview Massage Therapy Paris
Typical price$75–$135same price at all 2 locations
Care offered5 disciplinesnot every discipline at every location
Last checked4 hr agoall 2 locations

About the clinic

Grandview Massage Therapy is an osteopathy and counselling clinic in Cambridge, using Swedish massage techniques as the basis of its massage therapy. The clinic has been in business for its 15th year and offers kinesio taping, jaw and prenatal and postnatal care. Its catalogue lists 41 bookable treatments with a team of 21 practitioners, open six days a week. The building has a step-free entrance. Their front desk submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.7186 reviews · Google
5 ★82%
4 ★9%
3 ★4%
2 ★1%
1 ★4%

yogesh singla · Google · 4 Dec 2025

Today, I would like to share my recent experience. I had a massage appointment with Leah Lai, and unfortunately, it was not satisfactory. She arrived 10 minutes late but still ended the session at the original scheduled time. During the massage, it appeared that she was not familiar with the pressure points or proper techniques. The session felt more like a basic touch rather than a professional therapeutic massage. Additionally, she was touching both my body and my hair without changing or cleaning her hands, even though the massage cream is meant for the body and not for the head. Overall, the service did not meet professional standards, and I wanted to bring this to your attention.

mentions Leah Lai →

P K · Google · 29 Oct 2025

Very unprofessional behaviour. I booked an appointment in person for my husband with kim for october.29 around 10.30 am. I gave them my number and my husband number but we didnt get any confirmation. It was not a young lady at the front. I came that day for my appointment with Amber that went really well. But when I am calling same day just to confirm the timing the lady told me there is no appointment booked for him. Omg.. how could you do the reception if you don’t book the people at the same time when you are telling the person on face yes your appt is booked. When i am calling i am getting the answer i dont know what happend why you dony have an appointment. I myself work in health proffession and I know the importance of timing, but here I dont feel the same. Sorry. Amber you were so good in treating my concern, but I wont be able to come back due to this issue where my appointments are not getting booked. Thank you.

mentions Amber Drover →

Kunal Sharma · Google · 1 Mar 2025

Honestly, I don’t like speaking in a hyperbolic manner, but Grandview Massage Therapy was life changing. I was suffering from horrid tension headaches for the past 2 weeks and the team here was able to fix it in a single session, at a great price. You’ve got me hooked as a customer, and I will be booking my next session on Monday.

Monique Ardizzi · Google · 28 Jan 2025

All of the RMTs I have had here have been excellent: Christopher, Jessica, and Wesley. They are super professional and attentive. Convenient direct billing to insurance companies as well.

Pretty M · Google · 9 Nov 2024

Don’t book with Kim K if you are needing real and instant relief, —Robin at the desk isn’t very professional/humane either I’ve had to use her because everyone else was booked for the year, and she didn’t even get to my neck and shoulders was doing all types of unnecessary things and then she says sorry we don’t have enough time to work on your neck/shoulders. That is the main reason I come to these appointments. Now I could have said something but I was letting her do her thing, people like amber they know what their doing and I thought she was someone like that but she really didn’t know what she was doing nor could she manage her time I went to my car after and actually cried because I was waiting so long for an appointment for the relief due to my job and medical issues these massages are extremely important for my day to day health It’s just so unfortunate and when I called to cancel my appointment with her I got no answer. Robin the desk lady calls me back finally (30 mins the day of before my appointment) and says she seen all my missed calls and I explained my situation and that I wasn’t comfortable with Kim. She didn’t give room in that phone call for anything more but her to rudely say I missed 4 appointments (two of them were for my spouse so shouldn’t be on me and the others were real medical emergencies) so therefore I will be getting another no show fee and she was so rude and bothered by me not coming even though I called 48hr before they just didn’t answer their phone, but that’s no reason to be rude to me and not let me complain about one of their employees I had seen. I can accept the fee for sure. Thats fair. But the rudeness and not allowing me to speak or mention Kim’s unprofessionalism is mind boggling. I didn’t even get a chance to speak.. Now I would return because of people like Amber and others I cannot recall their names at this moment but just because of this I will not be. 5 years later. ✌️

Alessandra Magalhães Rosa · Google · 12 Jun 2024

I had a wonderful experience at Grandview Massage. The massages with Kristi and April were exceptional – both are extremely skilled and attentive. Additionally, the entire team is very professional and friendly, making me feel welcomed and relaxed from the moment I walked in. I highly recommend Grandview Massage to anyone looking for top-quality massage services. I will definitely be returning!

V K · Google · 13 Mar 2024

MASSAGE/APRIL - I had a massage with April today. She is wonderful and did an excellent job. I felt like she did listen to the areas that were painful during the assessment and worked well on them during the treatment. She also often checked in with whether I needed more or less pressure or was in pain or comfortable. I really appreciated that she was open to feedback and her attention to detail and care about the quality of the massage was much appreciated. Thank you April! OSTEOPATHY/MICHELLE - I have been to Michelle a few times and also have to say that her treatments, her advice and her communication is excellent. It has really helped me with back pain. I would definitely go back and trust the treatment provided. I am really grateful to have experienced great quality care with both of them

Malak Mokaddem · Google · 12 Feb 2024

Had a great massage. Kristi is very professional, kind, and skilled. the atmosphere was comfortable and I left feeling so much better. I hope to come back soon- thanks again!

Jeanette S · Google · 23 Apr 2022

Went to this location for the first time yesterday the first person I met was the lovely front desk lady( I forgot to get her name). From the min I walked into the clinic I was greeted and because I was early I ended up paying and rescheduling my future appointments which led to some great laughs. I’m a regular client at the Paris location but booked in this time at the Cambridge location and had a great experience. Michelle if you can please let the front desk lady know she’s amazing and I enjoyed our good laughs. She needs to come to Paris too haha.

Laura Bennett · Google · 11 Apr 2022

I do not have enough good things to say about this place. I was recommended by my best friend to come see Amber Drover. Amber- you are literally a angel. I always leave feeling amazing. We have amazing conversations and you’ve taught me so much about the body and body mechanics. So thank you for all you do. The business is always clean and the receptionist is the sweetest lady. I always feel welcomed and remembered here not just like another paying client. So thank you to everyone here.

mentions Amber Drover →

Clinic details

Hours

Mon – Thu
9:00 AM – 8:00 PM
Friday
9:00 AM – 2:00 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.