CBT Wellness & Virtual Services

★ 4.1 (22 reviews)Markham, ON(647) 847-8875

Extended health plans direct billingAccepting new patients
cbtwellnessvirtual.ca
Next openingToday · 2:00 PM34 openings free today
Typical price$93.75–$170half of 8 listed prices, on $55–$200
Care offered4 disciplines37 services · 23 practitioners
Last checked5 hr agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you bookRead

Please be mindful of our 48 hour cancellation policy . All times are in EST and services are available to residents of Ontario only.

About the clinic

Welcome to CBT Wellness & Virtual Services! We are glad you are here! All appointments occur over the phone or secure video . For phone sessions, the clinician will call you off a blocked/private number. For video sessions, a link will be emailed to you 30 minutes before the appointment time. We are proud to offer an Affordable Psychotherapy Program with low cost therapists. Please contact us to learn more. We offer direct billing to many insurance companies. Many services are covered through most insurance/Extended Health Benefit Plans. If you require assistance please email us at: admin@cbtwellnessvirtual.ca or call/text us at 647-847-8875. Want to learn more? Feel free to check out our Website or Instagram account . We look forward to supporting you!Read more about CBT Wellness & Virtual Services

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.122 reviews · Google

Margaret Saunders · Google · 11 Dec 2025

I have a great ongoing therapy experience with CBT Wellness! They really want you to match up well with your therapist, so you can read all the bios and areas of specialty each has to see who you prefer, and then can have free intro sessions to get a feel for the person before committing to a full session. The sessions being virtual makes it so convenient to do from the comfort of my home and easier to fit into your schedule without needing to commute to it. They just started direct billing to my insurance company too so that’s a huge bonus personally, not having to remember to submit things after the fact! Highly recommend trying them out if you’ve been struggling with anything, or feel like there’s some area of your life that could use a change, NOW is the time :)

Erika Naval · Google · 25 Jul 2025

i initially started my therapy journey in 2021, but i never found myself to be consistent or wanting to return to therapy after each session i had. unfortunately, this led me to cancel sessions, dreading when i had a session booked / had homework to complete, and never returning emails. since restarting my therapy journey towards the end of 2024, i’m so appreciative and grateful to say this is no longer the case. since seeing esra, my friends and family have noticed my progress with my mental health/state - because of that, my sisters have begun their therapy journey again as well! most importantly during our sessions, i feel like myself, understood, challenged, cared for, lighter, happier, and genuinely committed/dedicated to the therapeutic process. i always find myself thinking about what esra has said to me previously and try my best to carry that / practice it in my day to day life in between sessions - so much so that i find myself saying “what would esra say/do?” and starting a therapy journal for myself to track my progress and write anything down from esra that i found to be insightful or resonated with me deeply. throughout the entirety of my therapy journey, i’ve had an incredibly positive experience with cbt wellness (both admin and therapy) and i would highly recommend esra to anyone :)

Beverly Reed · Google · 9 Apr 2025

The team at CBT Wellness & Virtual Services have all been so helpful and compassionate. Being able to book online makes everything so easy. Highly recommend!

Arwa Mustafa · Google · 9 Nov 2024

Esra Magsoud is a Godsend! She is The Best of The Best! We (hubby & I) came to her with a thousand and one problems/issues that we've had for years. She just allowed us to feel comfortable and safe to speak our minds and not feel like we're being judged. After 2 or 3 sessions with Esra, we both felt as if we won the jackpot! For me personally, I count down the days till my next appt. I just can't survive without seeing her every week. I just love being able to talk to someone who totally 'gets it'. She understands it! She gets that I love my husband yet 20 mins later, I can't stand him. She's just that good! I'm always learning something new about myself and how to deal with certain people in certain situations...I don't know HOW or WHY or even WHEN this happened, but I sure as hell know that I'll be seeing Esra Magsoud till the day I die! LOL Truth be told, she actually saved my marriage. Before seeing Esra, I was ready to just divorce after 24 years of marriage cuz I couldn't deal with my husband's past. The childhood trama that he suffered. It was just way too much for me, especially cuz I'm living with MS. So, I thought after years of suffering myself, It'll be easier to just get divorced and I probably would have, IF I didn't agree to give it one last chance with Chris. Long story short, we found Esra and so we will forever be grateful to Esra and to Esra's brains! She's Priceless!

Jennifer Evans · Google · 18 Oct 2024

Laura has been amazing! I really enjoy being online and being able to meet with her easily with my busy schedule. It's so nice to have someone professional to help you through life.

Jess C · Google · 25 Sept 2024

If you are seeking assistance, this may not be the most suitable option, as the communication—or lack thereof—from the therapists has been rather unsatisfactory. It appears that direct communication with the therapists is discouraged, as correspondence is meant to occur solely through administrative channels. However, my therapist initiated contact with me, and subsequently, when I reached out regarding certain issues, she tended to overlook portions of my emails, responding only to the aspects that were convenient for her. Although the manager has addressed the situation appropriately, I feel compelled to inform others that the therapists' communication skills leave much to be desired, which is particularly disappointing given the nature of their profession.

Carol Holland · Google · 24 Sept 2024

I have really enjoyed working with Theresa Silverthorn RD. She's kind, thorough, and a good listener. I trust that the info she provides is evidence-based. And she doesn't judge when things aren't going well - just asks what happened and then carries on. Highly recommend!

Dee Levy · Google · 24 Sept 2024

I am very appreciative of the care and support provided by Theresa. She was knowledgeable, compassionate and resourceful. Her care helped us get on a good path with the correct plan for our needs.

Nick Falcone · Google · 15 Sept 2024

I had a great experience with Catherine and the admin team (Nicole). They made the process smooth from start to finish and I was able to get an appointment quickly, which was much appreciated due to my health conditions. Catherine was professional and provided excellent guidance. Highly recommend!

K H M · Google · 14 Sept 2024

I met with Theresa Silverthorn on Monday for a dietician initial consultation. After our 50 minute appointment she told me she would send me resources and information regarding diet options and food choices. After 2 attempts to follow up with her from the office and nothing sent over I have cancelled my follow up appointment. Disappointed and unprofessional. I would recommend going somewhere you’re treated as a priority, not somewhere you have to pull teeth to get what you’re promised and still to no avail.

Clinic details

(647) 847-8875

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 5:00 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

Free today

34 openings
Esra MagsoudCounsellingFrom $100 for 50 min — the lowest counselling price shown for this clinic.2:00 PM2:30 PM
Sherice AnnisCounsellingFrom $100 for 50 min — the lowest counselling price shown for this clinic.2:00 PM2:30 PM
Shu (Sharon) DaCounsellingFrom $100 for 50 min — the lowest counselling price shown for this clinic.2:15 PM2:30 PM
+28 more openings today

At the clinic

Accessibility

Accessible parkingAccessible seating

Parking

Free parking lot

On site

Free Wi-FiWashroom on site

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel2 days

    Please be mindful of our 48 hour cancellation policy .

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.