“Brought my older daughter to Specsavers in Superstore today to get an eye exam and a new pair of glasses. All the staff there were friendly and knowledgeable. Especially recommend Dr Doris Jin whom my daughter saw for the first time for an eye exam, and Simon Ling, an Optician, who has served both my daughters. My daughter and I give both Dr Jin and Simon a 5 stars review. Let's start with Dr Jin. Dr Jin is knowledgeable, personable, down-to-earth, genuine, and efficient without rushing us (yes, she made it possible). She is so experienced in what she does, and so attentive to her patients' needs that it was as if she knew exactly what they need and acted in ways that puts them at ease. Dr Jin took the time to listen to what bothered my daughter's eyes, shared her observations, what she did in response to what she observed, explained and made suggestions in a language that we could understand. How Dr Jin worked made me and my daughter feel cared for. My daughter said she wants to see Dr Jin again Next, Simon helped my daughter get a new pair of glasses today. His experience in serving children comes across in how patient and calm he was in listening to my daughter's very specific needs and responding by patiently pick out many pairs for my daughter to try on. His gentle and easygoing ways helped put my daughter at ease. Simon operates from a strength-based approach where he listens to a problem and looks for a solution. My daughter has had the hardest time finding a pair of glasses in the past that fits her nose comfortably and Simon offered a solution right away that was satisfactory to my daughter. I saw Simon 3 times in the past 2 weeks due to the vision needs of both my daughters. Hearing how many trips I have to make to Specsavers, Simon took the time to check to see if my younger daughter's glasses had arrived early to save us a trip. It did! I was so thankful. Simon's expertise in what he does, care for his patients, and easygoing attitude is what makes me recommend his service to everyone.”