“Sorry, I cannot offer a 5-star rating. On day one, my teenaged daughter's bracket came loose after we got home. We had to wait 2 days to get an appointment to fix it. You can imaging her anxiety (and mine). After another appointment, she had the piece of wire poking out the back of her last bracket hitting her cheek so we had to go back to fix that. Then, later in her treatment, the wire started to unravel from around a bracket and I had to tuck it back in a few time before her next appointment. The doctor does a check half way though each appointment and gives his staff direction. In my opinion, the assistants are not very experienced. It would behoove the doctor to check his staff's work at the end of each appointment to ensure accuracy, no sharp edges, ligatures are secure.”