Columbia Integrated Health Centre

★ 4.8 (53 reviews)3 locations in New Westminster, BC(778) 397-3979

Accepting new patients
columbiaintegratedhealth.com
Next openingToday · 2:30 PM5 openings free today · at Wellness Department 756 Columbia Street
Typical price$120.56–$160same price at all 3 locations
Care offered7 disciplinesnot every discipline at every location
Last checked9 hr agoall 3 locations
1 note from the clinic before you bookRead

CANCELLATION POLICY We require a minimum of 24 hours notice when cancelling or rescheduling an appointment. You are able to cancel an appointment by calling the clinic and leaving a voicemail, by sending us an email, or directly through your Jane App account. Late cancellations or no-shows will be subject to a fee up to 100% of the visit. All fees must be cleared PRIOR to booking or attending another appointment. INDUSTRIAL ALLIANCE is currently experiencing technical difficulties. As of December 9, 2025 we have not been able to direct bill to them. Patients will need to pay up front and submit their own receipt for reimbursement. Thank you for understanding.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.853 reviews · Google
5 ★96%
4 ★0%
3 ★0%
2 ★0%
1 ★4%

Cynthia T · Google · 8 Jul 2026

I dont even want to leave a review because I dont want anyone else to use my favourite rmt's time: Susheen. he's an amazing, intuitive, and philosophical therapist. absolutely grateful to have him has my partner in my healing :)

didj boviy · Google · 12 Jun 2026

RMT Susheen was amazing!! Very professional, attentive and knowledgable. 60 mins got rid of all the nagging tightness I carried for the last few weeks. He has amazing pressure! Gentle, firm and deep at the same time! Definitely going back!!

Layth S · Google · 1 Jun 2026

⭐⭐⭐⭐⭐ I’ve been seeing Alex at Columbia Integrated Health Centre for back, neck, and knee pain, and the treatment has been very helpful. Alex is knowledgeable, professional, and takes the time to understand what’s causing the issue. The combination of physiotherapy and massage therapy has helped reduce my pain and improve my mobility. I also appreciate that Alex explains things clearly and provides practical advice and exercises to support recovery between appointments. Overall, it’s been a great experience, and I would recommend Alex to anyone looking for effective treatment and care.

Jamie · Google · 27 Apr 2026

Dr Alexander Lee completely eradicated my debilitating back pain in two sessions. I can’t recommend him enough for muscle spasms & related pains.

Gordon Brown · Google · 21 Apr 2026

Never been to physio before coming here and I have to say Logan Peddie is amazing. Took his time to explain and show me each stretch, and he plays Ultimate so he knew exactly what I was doing to my knee. Thanks again for showing me all those awesome stretches, especially the 90-90!

C L · Google · 21 Apr 2026

I am extremely disappointed with my experience at Columbia Integrated. While the clinic is easy to book and has great parking, the quality of care from the RMTs was unacceptable. My first appointment was with Laura. While she was friendly and personable, the massage lacked the necessary pressure for a registered treatment. I actually left in more pain than when I arrived, leading me to cancel all future bookings with her. I decided to give the clinic another chance with Natalie, which was even worse. She spent the first 10 minutes on light 'compressions' that felt ineffective. When the massage finally began, the pressure remained non-existent. When I specifically asked for more pressure, she told me she was 'warming me up,' but then proceeded to use her elbows directly on my bones. Fearing she was doing more harm than good, I had to end the session at this point. To make matters worse, despite me ending the massage after approximately 25 minutes on a 1 hr session the front desk informed me that they had already billed my insurance for the full appointment. It is deeply frustrating to be charged for a subpar service that I had to terminate for my own safety. I expected much higher professional standards from an RMT clinic. Upon leaving I was told the Manager would get in touch with me in regards to waving the 20% in which I was to cover for this appointment. UHM, excuse me but I should also be refunded the other 30 minutes of the session that I did not receive... Well not only has NO ONE reached out about this. They have also not even contacted me about what happened, an apology, or any sort of update regarding the premature charge to my insurance. I am beyond disappointed. I will absolutely NOT be returning and I will be reaching out to my insurance directly at this point to tell them my situation. I DO NOT recommend this place. *My appointment was on April 7/26.

Leoj Brion · Google · 9 Apr 2026

I have an low back pain cause by sciatica and i found the guy give me a great massage and my low back psin is ease at one bisit i comeback again.i thsnks him that i found him hayden fong thanks man your a professional massage therapist 👍

Jimmy · Google · 19 Mar 2026

I had been dealing with months of intense neck pain, severe headaches, throbbing tension, constant discomfort. It was draining and affecting my quality of life especially my work. This clinic made a real difference. Dr. Shawn Cheng the massage therapist is extremely focused and precise. He doesn’t waste time or get distracted, he goes straight to the root of the issue and works it properly. Every session felt targeted and effective, and you can tell he knows exactly what he’s doing. Dr. Jason acupuncture He doesn’t just treat the pain, he explains what’s physically holding you back. He helped me understand which muscle groups were causing the problem and what I needed to do outside of sessions. On top of that, he provides helpful video guidance for stretches, which made a huge difference. This clinic goes beyond temporary relief they actually help you fix the problem. If you’re dealing with serious neck pain or headaches, I strongly recommend coming here.

Allison Elkington · Google · 6 Mar 2026

I came out of my chiro session feeling like I can stand up tall and breathe again! What a difference after having an adjustment. Thank you for the care and professionalism :)

Kory D · Google · 19 Feb 2026

Been doing Acupuncture/cupping with Dr. Hyegwi Koh. She's very knowledgeable and professional. Highly recommended.

Clinic details

Direct billing

This clinic says they bill:

Free today

0 at Active Rehab Department 665 Front Street · 5 at Wellness Department 756 Columbia Street · 0 at Wellness Department (Counselling) 756 Columbia Street
Mitchell SantagaMassageFrom $140 for 60 min — the lowest massage therapy price shown for this clinic.at Wellness Department 756 Columbia Street2:30 PM
Chase ButlerMassageFrom $140 for 60 min — the lowest massage therapy price shown for this clinic.at Wellness Department 756 Columbia Street3:45 PM
Rodrigo Zimmermann Da SilvaMassageFrom $140 for 60 min — the lowest massage therapy price shown for this clinic.at Wellness Department 756 Columbia Street3:45 PM
+2 more openings today

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    **CANCELLATION POLICY** We require a *minimum* of 24 hours notice when cancelling or rescheduling an appointment.

  • Fee for cancelling late

    Late cancellations or no-shows will be subject to a fee up to 100% of the visit.

  • Fee for a missed appointment

    Late cancellations or no-shows will be subject to a fee up to 100% of the visit.

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.