Rachel Kwan
CounsellingWaterloo
About Rachel
Hi, I’m Rachel (I also go by Sin Man, if you'd prefer that). I’m a therapist who believes in creating a calm, supportive space where you can slow down, talk things through, and feel genuinely heard with warmth. My work is primarily grounded in Cognitive Behavioural Therapy (CBT), while also integrating complementary elements of Acceptance and Commitment Therapy (ACT). Together, these approaches help us explore how thoughts, emotions, and behaviours connect, and support you in moving toward what truly matters with greater flexibility and self-compassion.
Having lived across cultures, I understand how change and transition can shape the way we see ourselves and express our emotions. This experience helps me bring openness and sensitivity to every session, creating a space where you can feel understood and accepted.
I work with individuals experiencing anxiety, depression, stress, adjustment challenges, or simply unsure about the next step in life. Some come to therapy to find calm, others to understand themselves better or make changes that feel hard to do alone. My role is to walk beside you, to listen, ask gentle questions, and offer tools that make things feel clearer and more manageable.
Outside of work, I’m someone who enjoys quiet, creative moments, designing digital planners, writing, and making small animations as a form of self-care. I love cozy evenings with my family, hot tea on cold days, and time spent reading or reflecting.
I offer sessions in English, Cantonese, and Mandarin to help clients feel supported in the language that feels most natural to them.
- Often treats
- AnxietyDepressionFears / PhobiasLonelinessPostpartum depressionRacial IdentityRelationship IssuesSelf EsteemSocial Anxiety Disorder
+2 moreShow fewer
StressWorkplace stress - Sees
- Adults (18+)
- Trained at
- Master of Arts in Counselling Psychology, Yorkville University (in progress) · Bachelor of Arts (Honours) in Integrated Strategic Communication, City University of Hong Kong
- Credentials
- Master of Arts in Counselling Psychology (M.ACP.)
- Member of
- College of Registered Psychotherapists of Ontario · Applied Suicide Intervention Skills Training (ASIST)
Couples Therapy:
2 optionsFree Consultation for Couples Therapy:New patient
This is a 15-minute meeting to discuss your goals & answer your questions. Note: our system requires a credit card on file in order to book an appointment. However, we DO NOT CHARGE for this…
Free Consultation for Individual Therapy:New patient
This is a 15-minute meeting to discuss your goals & answer your questions. Note: our system requires a credit card on file in order to book an appointment. However, we DO NOT CHARGE for this…
Individual Therapy:
2 optionsOpenings checked 27 min ago
Book with Rachel
Clinicly never charges you a booking fee.
Sat 19 4 openings
4 openings on Sat 19 · 16 in the days ahead
4 openings on Sat 19 · 16 in the days ahead
Morning
No account needed to see how to book this time.
Prefer the clinic’s own site?upstreamcounselling.janeapp.com
Upstream Counselling
View clinicOpens today at 9:00 AM
Direct billing accepted
Rachel says they bill:
Sun Life