West 10th Eyes-Doctors of Optometry/Eyewear Boutique

★ 4.8 (40 reviews)Vancouver, BC(604) 224-2322

Accepting new patients
west10theyes.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredOptometry8 practitioners

Booking happens on the clinic’s site

Clinicly can’t see live times for West 10th Eyes-Doctors of Optometry/Eyewear Boutique — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.840 reviews · Google

Yaari Dyer · Google · 26 Jun 2026

I am sad that I feel distressed enough to post a 1 star review of an optometrist's office that I have been a loyal client of for more than 15 years. Dr Rupnow is an excellent and caring professional. However, in the last few years I have noted a decline in the front desk service, I did not receive any reminders of the bi-annual exam the last few rounds, and sensed a weary uncaring vibe from the front desk staff. The distress I feel today is that without any explanation or permission, they changed the time of my appointment (which I had waited a few months for) and the actual clinician! When I called to enquire, the receptionist was defensive and uttered those very unhelpful words, "I'm sorry you feel that way." Someone needs to go back to customer service 101 and review some basics. There is a client-centered and ethical way to handle transitions in the office especially in a long running clinic such as West 10th Eyes where the main optometrist was the founder, and client relationships have been formed over decades. I was so taken aback by the lack of courtesy that I'm sadly looking elsewhere for a new optometrist clinic altogether. Hopefully I will be able to find someone as caring and professional as Dr Rupnow has been all these years.

Sam Gustin · Google · 29 May 2026

I drive in from over 150km away to come here they're fantastic

Cathy Paterson · Google · 1 May 2026

Brilliant service. Fantastic quality and variety of frames.

Jared Alfaro · Google · 12 Mar 2026

It was my first time at West 10th Eyes. The staff and doctors were very professional. I recommend this optometry to anyone who is looking for a professional and exceptional service.

Abby Murphy · Google · 27 Oct 2025

As many have said before, the selection of frames here is incredible. So many options, styles, and brands to choose from. Beyond that, all of the staff from the front to the back are so incredibly kind kind. I just went to buy some glasses and it was such a fun and painless experience compared to other eye doctors I've been to. Don't usually feel the need to post reviews for places like this, but as someone with a really high prescription and complicated taste in frames, having somewhere like this makes shopping for glasses (and getting my eye exams, too) so much less of a drag. Can't recommend this place enough!

Justin Reiter · Google · 20 Sept 2025

Incredible service. Even better collection of glasses and sunglasses. Kudos to the buyer - the frames here are 10/10!

Michelle Smith · Google · 27 Mar 2024

A terrific, thorough eye exam. I felt well looked after from the exam with the Doctor, to choosing a suitable pair of glasses that fit my budget.The staff took their time with me, and were very patient with many questions and concerns I had. I highly recommend West 10th Eyes, and have been coming here for years with my whole family.

Susan Hurd · Google · 29 Sept 2023

The staff here are amazing from the receptionists and on. I broke my glasses the day before our big trip. I came in late in the afternoon and Chris, the optometrist delivered them to my door at 7pm. I’ll never know quite how he fixed them but what incredible service. These professionals are the best. Thank you!!

mentions Chris Stone →

Jordan Reinders · Google · 27 Jul 2020

Visited this clinic for an emergency visit after some acute eye irritation didn’t resolve on it’s own. Dr. Patricia Rupnow was courteous and kind, and although she was rushed trying to fit me in for a brief appointment between already booked patients, she recognized that something wasn’t right, treated me quickly and efficiently, and had me booked in at a more appropriate time for a quick follow-up. The staff at the office also seemed kind, compassionate, and highly competent. I would highly recommend her and this office if you are in need of eye care. The one caveat I might add is that despite having a rather significant portion of their website dedicated to emergency care, they don’t seem to be set up to deal with any significant number of acute/walk-in emergencies, and a sign on the door states an email is required before being seen. I’m not sure what effect COVID has had on their service, and I felt accommodated despite this, but I think that I was the exception, not the rule. I wouldn’t show up here and expect to be treated immediately... hospital’s emergency departments might be a better choice for emergency care.

Adam Lee · Google · 3 Sept 2019

West 10th Eyes is amazing. I came here because I had some concerns about the health of my eyes (not just a usual prescription update). The staff were kind through emails and the staff were kind when I came in. Extremely professional in making you feel comfortable. I saw Dr Cullis and she is amazing! She was kind, thorough, knowledgeable and took the time explain and answer any questions I had. I've never had such a good experience from an optometry office. I will definitely recommend to others.

Clinic details

(604) 224-2322

Open today until 5:30 PM

Hours

Mon – Fri
8:30 AM – 5:30 PM
Saturday
10:00 AM – 4:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.