Vitality Collective

★ 4.5 (32 reviews)4 locations in Surrey, Vancouver, Chilliwack, and Kelowna, BC(778) 545-4310

Extended health plans direct billingBC Autism Funding ProgramCrime Victim AssistanceICBCPacific Blue CrossTELUS eClaimsAccepting new patients
vitalitycollective.ca
Next openingTomorrow · 9:00 AM21 openings free Tomorrow · at Chilliwack
Typical price$180–$252.50half of 72 listed prices, on $85–$360
Care offeredCounselling155 services · 40 practitioners
Last checked6 hr agoall 4 locations
2 notes from the clinic before you bookRead

🙂 New Clients: Contact Our Office to Book - Please fill out our New Client Inquiry form to initiate setting up an appointment. If you have a specific counsellor in mind, let us know in the form.

🕒 Cancellations + Rescheduling - If a session is cancelled or rescheduled for any reason less than 48 hours prior to the appointment or in the event of non-attendance, the full session fee applies. This is because it leaves a significant hole in the therapist’s day along with prep time that could have been used for another client. Alongside providing the best help for our clients, we also want to provide the best experience for our team members.

About the clinic

Vitality Collective is a counselling clinic in Vancouver, using cognitive behavioral therapy as one of its methods. They work with people seeking support for themselves or for loved ones, with sessions available after-school, evenings, and weekends. The catalogue lists 72 bookable treatments across a team of 39 practitioners, and the clinic is open seven days a week. Their front desk direct-bills ICBC.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.532 reviews · Google

Ramin · Google · 29 Jun 2026

I had a very positive experience with Ms. Ciska Jans. She is compassionate, professional, and truly takes the time to listen without judgment. Her calm and thoughtful approach made me feel comfortable discussing difficult topics, and I appreciated how balanced and respectful she was throughout the process. She communicates clearly, demonstrates genuine care, and creates a safe environment where everyone feels heard. I am grateful for her support, guidance, and professionalism, and I would highly recommend her to anyone looking for a knowledgeable and caring counsellor.

L Thomas · Google · 22 Jun 2026

I felt disappointed with my experience here. It took a lot of time and arranging to find appointment times that would work for our family (finding sitters, etc)…finally get here, and after one session was told that not one counselor in the whole business could help us with our current issues? These are normal common issues. Very strange. Something about the “style” of counselling they do. I could understand if maybe one counselor couldn’t help us…but that NO counselors in the whole business were able to help? Strange. There should really be a variety of “counseling styles” available. 3 stars because the counselor herself was nice enough and probably would’ve been a good fit. And the weekend and late appointments availability were attractive to us and was why we initially booked here.

ivansworld · Google · 10 Mar 2026

Ms.hothi was very welcoming and embracing, looking forward to my next sessions.

George Modi · Google · 26 Feb 2026

She was awesome, I can see here impact no my daughter mode .

Susy Tucker · Google · 20 Jan 2026

Vitality Collective is a very professional, well run and beautifully designed office. Sue Noble is an amazing counsellor with years of experience and knowledge. I cannot begin to express the ways that she has helped me. I am so grateful to have found my way to her.

Aman Preet Singh · Google · 20 Sept 2025

I recently had a session with Pardeep Thandi, and it was extremely helpful. She listens with empathy and gives practical guidance that makes a real difference. I felt comfortable sharing my concerns, and she provided thoughtful strategies to move forward. I truly appreciate her support and would recommend her to anyone looking for a compassionate and skilled relationship counsellor.”

Ksenija Collinge · Google · 10 Sept 2025

Absolutely delighted that I get to experience this phase of my life with the support of Audrey! From the start. It was easy to build rapport with Audrey. She genuinely listens and helps pull that inner strength out of you that has been buried by trauma and life stuff. I’m extremely satisfied with my sessions and look forward to many more!

Sam · Google · 16 Jul 2025

This is my honest experience with the clinic. I canceled an appointment just four minutes past the 48-hour cancellation window (at 47 hours and 56 minutes prior) and was still charged the full $155 fee. I was told it was up to the counsellor, Melissa, to decide whether to waive the charge, and she chose not to. While I understand the need for policies, the lack of flexibility in this case left me with a very negative impression. I would not recommend this clinic, and the experience has unfortunately affected my view of counselling overall

Steve Klassen · Google · 4 Feb 2025

A few years back, our family needed a therapist and I did a lot of reviews and reading on Therapists, and I eventually landed on Chelsea as her description sounded great. She listed herself as a Christian, and we wanted a Christian based therapist. As we all know, therapy is VERY private, so no one can know what Chelsea says to each person, so it took a year or two before I recognized that Chelsea was promoting non-biblical ideas. Consequently, she has created a lot of pain and damage in our family. She does not list Christianity on her profile anymore, however I strongly recommend against her, especially if you're religious. She still lists that she welcomes Religious Beliefs, but then she will lead you away from them, or at least that is what she did with us. Use Great Caution if you are considering her. **** As an additional follow-up, after I posted this honest review, within a day or two, Chelsea brought up my review with my daughter in a session, which created more frustration. Very unprofessional. I can’t say if she did this to purposefully create more frustration or not, however her actions did do that, and her competence for discretion with patients is up for debate in my opinion. She has also had no interest in responding to my review. Instead she found a friend or two, to give her a good review. I recommend Great Caution if you are considering her.****

Leanne Bryce · Google · 28 Jan 2025

I am so very thankful to call Sue Noble my counsellor. Not to be dramatic but she has totally changed my life. She’s allowed me to see more clearly, act calmly in all situations and has supported me throughout my counselling journey. She’s provided me with so many tools that I have put into practice daily. She is empathetic and kind. Thank you Sue and Vitality Collective!

Clinic details

Hours

Mon – Fri
9:00 AM – 5:00 PM
Sat – Sun
9:00 AM – 1:00 PM

Direct billing accepted

This clinic says they bill:

BC Autism Funding ProgramCrime Victim AssistanceICBCExtended health plansPacific Blue CrossTELUS eClaims

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parking

On site

Washroom on site

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel2 days

    🕒 Cancellations + Rescheduling - If a session is cancelled or rescheduled for any reason less than 48 hours prior to the appointment or in the event of non-attendance, the full session fee applies.

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.