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Vestibular Health

★ 4.7 (39 reviews)3 locations in Toronto, ON(416) 697-1002

Extended health plans direct billing✓ Accepting new patients
vestibularhealth.ca
Next openingTomorrow · 11:30 AM1 opening free Tomorrow · at Toronto General Hospital
Listed prices$95–$180same price at all 3 locations
Care offeredPhysiotherapyat all 3 locations
Last checked1 hr agoall 3 locations
1 note from the clinic before you bookRead

If you are an existing patient and have an urgent issue - please book the next available appointment and add yourself to the waitlist , then email your physiotherapist or call 416-697-1002 to leave a message for your physiotherapist.

Locations

Toronto General HospitalOpen today until 5:00 PM200 Elizabeth Street, 7th floor ENT clinic(416) 697-1002Tomorrow · 11:30 AMHennick Bridgepoint Hospital14 Saint Matthews Road(416) 697-1002Mon 21 · 5:00 AMVirtualOnline video conferencing(416) 697-10022 Oct · 5:00 AM
1 more location

Same prices at every location · hours differ per location

About the clinic

Vestibular Health is a physiotherapy clinic in Toronto that offers vestibular rehabilitation. The clinic’s catalogue lists 7 bookable treatments with a team of 3 practitioners, open five days a week. The building has a step-free entrance and an accessible washroom. Their front desk submits claims to extended-health plans.

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.739 reviews · Google
5 ★100%
4 ★0%
3 ★0%
2 ★0%
1 ★0%

Gari-Ellen Brick · Google · 12 Jun 2026

“Why only 2 stars? The technician was excellent. The low stars reflect -my never being informed, not when I booked and gave my health card, not when I arrived and resaid my health card, not before the treatment but after, as I was booking the next appt to find out 'no, this is not on ohip and that will be $180! The explanation was 'maybe it is someone new on the phone who didn't let you know'. Very not okay - I felt tricked and taken.,”

Ahdda Leonardo_Niduaza · Google · 26 Apr 2026

“Charmaine is very pleasant and accommodating. She asks questions and explains everything to help you better understand the symptoms you're experiencing and informs you of the best manoeuvres to assist you.”

maureen botrie · Google · 5 Mar 2026

“I have been treated by all three vestibular physiotherapists. They are all professional and effective in their treatments. I recommend.”

Michel Hunter · Google · 16 Sept 2025

“It has been a very positive experience. First, Elizabeth really listens. Second, she explains things very well. Third, I appreciate her attention to detail. Fourth, she is skilled at keeping you motivated but also realistic about your expectations. I am slowly making some progress with my balance and that is hopeful.”

YD reviews · Google · 4 Sept 2025

“I want to give a big shoutout to Shaleen for her amazing work and expertise. She addressed the challenges I was facing to with the PPPD (as no one else did) after the rehab I started feeling better. Highly recommended!”

Grant Harris · Google · 28 Jul 2025

“Charmaine This review isn’t my normal review about poor service, cold food or just a bad experience, ITS ABOUT LIFE, MY LIFE❗️ I was rear ended by a DUMP TRUCK and fortunately I don’t remember a thing, NO sound, NO lights, NO people, NO anything. It has been a long road and I’ve gone from falling 2-3X a week to occasionally. I walk with a cane to keep my balance BUT IM WALKING. CHARMAINE was my VESTIBULAR PHYSIO THERAPIST⭐️⭐️⭐️⭐️⭐️ She patiently listened, tested my limits and started me on my MICRO EXERCISE PLAN. I thought it was dumb, I didn’t think these baby steps would do anything. Well I’m happy to say I WAS WRONG Every couple of weeks she’d re asses my progress, figure out what worked and didn’t, then she altered the program with babby steps. My falls happened less and less. As CHARMAINE would say I’ve learned to “ NICE RECOVERY “ that means I’ve found other ways to stay upright. I should say we found CHARMAINE and I found. Yes I had to put in the sweat equity but it was her game plan. The facility was bright, clean and CHARMAINE was bright, cheerful and a good listener, oh and I almost forgot SHE KNOWS HER STUFF. Incase your wondering VESTIBULAR HEALTH has to do with tubes in your ear that effect your balance ( up / down, forward / back, left / right ) . My experience with CHARMAINE was exceptional. I have no problem recommending VESTIBULAR HEALTH and CHARMAINE - Thank Q so much ❤️❗️ d. GH”

Oksana Lisovska · Google · 20 Jun 2025

“Heal from only 1 visit. My head spinning went away after adjustment. Big thank you”

andrew brands · Google · 29 Dec 2024

“I had two assessment appointments with Shaleen Sulway, PT at the TGH Vestibular Clinic. I had gone to two other specialists prior to booking a session with her. The professionalism in the testing and the diagnostic , the follow up and care by Shaleen Sulway with was by far superior. The added benefit is that she is part of the TGH medical team that is the best in the country. I would highly recommend Shaleen Sulway.”

Allison Haggart · Google · 13 Dec 2024

“*Warning for concussion patients with sensitivity to rapid movements* Parts of the vestibular/balance assessment includes testing where the patient's head is forced in jerky up/down sudden movements and side to side rapid movements, which can trigger symptoms significantly for concussion patients and has potential to set you back, as it can flare up the neck muscles. When I attended my intake appointment, I was upfront about my sensitivity to sudden movements and how I was receiving RMT therapy for my neck. I asked for modification of the assessment and Shaleen declined, telling me it was a gentle test and I believed her. She did not modify the assessment protocol at all, and I withdrew my consent almost immediately when she started performing the motions, but the damage was done. My neck muscles flared up and Shaleen undid all the previous progress my RMT had performed trying to get the neck muscles released. When I confronted Shaleen about this, her advice to me was to “get over my anxiety”. Concussion care (any health care!) needs to be done in a patient-centred and wholistic way - factoring in all the pieces of the patient - and deployed using a tailored approach that best meets their health needs. This was not done here. Not even close. I will never be going back to this clinic (and I’ve actually found a really great alternative clinic that provides the same vestibular services - one affiliated with Toronto Rehab Institute if anyone’s interested!).”

David William · Google · 10 Dec 2024

“Shaleen is an expert at this stuff. She is serious-day, professional and thorough. But also kind and caring. You'll like her personally. The exercises she gave me help immensely. You can easily see the progress (and lack of progress if you miss a day). If you have vertigo that just doesn't go away, do anything you can to get an appointment at this clinic. When you book an appointment, which will likely be a month out, include a kind note to get on their cancellation list. I did, and luckily got an appointment in a few days. You'll likely only need to go there a few times.”

Clinic details

Hours

Mon – Fri
8:30 AM – 5:00 PM
Sat – Sun
Closed
Alert me about any opening here

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

  • Referral needed

    If you do not have a doctor’s referral, please call us at 416.697.1002 to see if our services are right for you.

  • Waitlist you can join

    If you are an existing patient and have an urgent issue - please book the next available appointment and add yourself to the [waitlist](https://vestibularhealth.janeapp.com/wait_list/new?), then email your physiotherapist or call 416-697-1002 to leave a message for your physiotherapist.

Read from the clinic’s own words. Confirm when you book.

Elsewhere online