The Physio Shop

★ 4.9 (218 reviews)Vancouver, BC(604) 262-0909

Extended health plans direct billingWorkSafeBCAccepting new patients
thephysioshop.ca
Next openingToday · 9:30 AM19 openings free today
Typical price$113.75–$165half of 56 listed prices, on $30–$600
Care offered7 disciplines81 services · 10 practitioners
Last checked4 hr agoopenings, straight from the clinic’s booking calendar
4 notes from the clinic before you bookRead

CANCELLATION POLICY: Your appointment time has been reserved just for you and although things can come up that may inhibit you from attending, missed appointments or those cancelled with less than 24 hours notice will be charged the full appointment fee.

DIRECT BILLING: We can direct bill to most major benefit companies for Physiotherapy, Acupuncture, & Chiropractic services. We are unable to bill directly for Kinesiology appointments and clients with this coverage will have to self submit.

ICBC CLAIMS: We direct bill to ICBC for all discplines & treatments. We charge our usual appointment fees which ICBC does not cover the full cost of some appointment types, so there may be a user fee to be paid by the client. Please give us a call if you have any questions and to make sure your claim is active & approved before booking!

WORKSAFE BC CLAIMS: We direct bill to WorkSafe for Physiotherapy only. This will cover the full cost of the appointment, thus there is no user fee for the client. Please give us a call if you have any questions and to make sure your claim is active & approved before booking!

About the clinic

The Physio Shop is a physiotherapy, acupuncture, and kinesiology clinic in Vancouver, offering kinesio taping, vestibular rehabilitation, and dry needling. The catalogue lists 59 bookable treatments with a team of 10 practitioners, open seven days a week. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. Their front desk direct-bills WorkSafeBC, and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9218 reviews · Google

Monica Lee · Google · 11 Jul 2026

Trevor and the whole team at The Physio Shop have helped me immeasurably over the last year in my recovery from an accident. Can’t recommend them enough. Kind, patient, attentive and flexible, this is a place one can feel seen and heard, cared for and respected. All the stars and more. 🙏

Jen and Dave Braun · Google · 7 Jul 2026

I just had my first session with Trevor, and it was phenomenal. I have a new understanding of my body and how to address old injuries. As important, I have a deeper appreciation for how my mind, body, and spirit are connected, of how to heal and keep getting stronger. Thank you, Trevor - I’ll be back!

mentions Trevor Potts →

Vanessa Knight · Google · 13 Jun 2026

Marcia is a really excellent RMT! As a plus-sized woman, I always feel a bit anxious talking to professionals about my body, but she was really thoughtful and patient, completely non-judgemental. She only cared about making sure I was comfortable and helping me with the issue I came in for. She was super knowledgeable, and made sure I knew what she was going to do ahead of time. She made recommendations but also encouraged me to do my own research. And it’s so great that she has availability on Saturdays! I feel so much more relaxed and optimistic about my ongoing health issues than I did before my appointment, and now I’m set up to have a really good weekend!

Petra Timmerman · Google · 25 May 2026

My experience at this clinic has been exceptional. My doctor referred me to Trevor after her own year‑long neck injury, telling me he was the only practitioner who helped her fully recover. That alone spoke volumes, so I booked my first appointment. From day one, it was clear I was in the right place. Trevor is highly knowledgeable, experienced, and genuinely passionate about his work. He quickly identified the root of my issue, treated it effectively, and gave me targeted exercises to support my recovery between sessions. The results have been so impressive that I now recommend this clinic—and Trevor specifically—to all my friends whenever they’re dealing with an injury.

Good food only · Google · 4 May 2026

Cannot rave enough about this place. The team is excellent they’ve been helping me with my hip recovery from a sport injury. After a seshs and some homework I was back on the course.

Michael Begg · Google · 3 Apr 2026

Madeline Woo is terrific: listens well, focuses on what I need, develops exercises to suit me, a goes over them efficiently and cheerfully. She made a painful experience (my injury) painless. Figuratively, in the way she treated me, and then literally, since the exercise regimen worked! Plus, she promptly e-mailed me the exercises so I wouldn't forget. The front desk staff are excellent too.

Jasmine · Google · 3 Apr 2026

Update April 3, 2026: Trevor and I met for coffee and we had a grear conversation. It gave us the opportunity to connect as humans, first and for me to share more about my experience. It's evident to me now that Trevor really care about providing the best treatment to his clients and truly is open to feedback. He truly listened to what i had to say and I was able to share what I'm looking for and what I personally need. This process made me realize how aligned Trevor and I are in our values. I'm looking forward to working with him and his team to meet my recovery goals and to hopefully have far more pain-free days. Original review: I have generally enjoyed most of my sessions with Trevor. He has a great sense of humor, demonstrates strong clinical knowledge, and provides a variety of helpful stretches and exercises. I also appreciate his direct and straightforward communication style. However, as someone who was referred to Trevor with complex, chronic pain, I found my last two sessions disappointing. While I do not believe there was any intention to invalidate my pain, I left feeling that my concerns were not fully understood. This has been particularly challenging, as I have recently needed to advocate more actively to have my symptoms taken seriously within the healthcare system. During these sessions, there was a strong focus on mental health and mindset as primary contributors to my worsening pain, along with a recommendation to increase exercise to build tolerance. In my case, this guidance has not been appropriate and has the potential to be harmful. I am currently undergoing evaluation for a complex condition in which overexertion can exacerbate symptoms, and my needs extend beyond general exercise-based strategies. If my situation were that straightforward, I would not be seeking physiotherapy or investing significant time and money into ongoing care. I came in expecting a level of clinical curiosity and responsiveness that reflects the complexity of chronic pain presentations. I recognize that managing complex chronic pain can be challenging and may reflect broader gaps in training or awareness within the field. I am sharing this feedback in the hope that it may be helpful for both practitioners and other patients seeking care. As someone who has worked with multiple healthcare providers and continues to look for the right fit, I place significant value on client reviews when making decisions about my care.

mentions Trevor Potts →

Michelle Soucker · Google · 18 Mar 2026

With much respect and appreciation, I highly recommend Trevor. With a significant injury which prevented me from working and enjoying many of life’s activities, Trevor is caring and thoughtful through my recovery. Although I am still on my recovery journey his encouragement and professionalism leaves me feeling very optimistic. Thank you Trevor for your knowledge and expertise. Thanks for being my Rockstar! Michelle

mentions Trevor Potts →

Spencer Price · Google · 6 Mar 2026

My first 1 hour session with the Physio Shop was transformative. They were able to analyze the root cause of my issue, provide immediate treatment, and give me some simple exercises to address the ossues long-term. After the treatment, I felt a sense of release and connection to my body that I havent had in a long time. Trevor really helped me out!

Sean Ramsden · Google · 14 Sept 2025

I went to see Trevor to work on an injury that I have been dealing with for several years. After one physiotherapy session, I was surprised by the results. This has resolved my back pain and tightness and significantly improved my range of motion. The exercises have substantially improved my quality of life in a very short period. I would recommend Trevor to anyone serious about working through an injury or any type of imbalance.

mentions Trevor Potts →

Clinic details

(604) 262-0909

Opens today at 7:00 AM

Hours

Mon – Fri
7:00 AM – 7:00 PM, 9:00 AM – 5:00 PM
Saturday
8:00 AM – 4:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

WorkSafeBCExtended health plansICBC

Free today

19 openings
Trevor PottsPhysiotherapyFrom $30 for 75 min — the lowest physiotherapy price shown for this clinic.9:30 AM
Cayden OralloKinesiologyFrom $95 for 45 min — the lowest kinesiology price shown for this clinic.1:00 PM2:45 PM
Daniel ZhouChiropracticFrom $80 for 20 min — the lowest chiropractic price shown for this clinic.1:30 PM1:50 PM
+14 more openings today

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

Parking

Free street parkingPaid street parking

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedCash only

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    CANCELLATION POLICY: Your appointment time has been reserved just for you and although things can come up that may inhibit you from attending, missed appointments or those cancelled with less than 24 hours notice will be charged the full appointment fee.

  • Credit card to book

    PAYMENT SYSTEM CHANGE: The stored credit card system has changed as of April 1st, 2026 and clients who have stored cards may be asked to provide their card info again.

  • Fee for cancelling late

    CANCELLATION POLICY: Your appointment time has been reserved just for you and although things can come up that may inhibit you from attending, missed appointments or those cancelled with less than 24 hours notice will be charged the full appointment fee.

  • Fee for a missed appointment

    Please note that late cancellations within 24 hours or no shows will be charged a late cancellation fee, which is the full cost of your appointment.

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.