Össur Motion Labs

★ 4.9 (110 reviews)4 locations in Richmond, Abbotsford, Surrey, and North Vancouver, BC(604) 242-0203

ossur.com
Next openingTomorrow · 9:00 AM30 openings free Tomorrow
Care offered2 disciplinesat all 4 locations
Last checked5 hr agoall 4 locations
3 notes from the clinic before you bookRead

Thank you for visiting our online booking site. Don’t see the time slot or appointment type that you need? Please contact Ossur by phone or email and we will do our best to accommodate you.

Please ensure you select the correct appointment type for your needs, inaccurate bookings may need to be rescheduled in order to accommodate for the appropriate assessment.

SICK POLICY: If you have any symptoms of illness, we ask you to kindly cancel your appointment & reschedule when you are feeling better.

About the clinic

As of November 17, 2025 our Abbotsford clinic is located at 207-33069 Marshall Rd, Abbotsford, BC ASSESSMENT APPOINTMENTS : For new assessments please use the initial assessment (1 hour) appointment options. FITTING APPOINTMENTS : If we have already seen you and you are picking up a device that has been made please book a fitting appointment. Sincerely, The Össur Motion Lab Team 604-242-0203 Email us Have feedback? Tell us how we did: Ossur Motion Lab North Vancouver Ossur Motion Lab Surrey Ossur Motion Lab Abbotsford Ossur Motion Lab RichmondRead more about Össur Motion Labs

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9110 reviews · Google

Peter K. · Google · 7 Aug 2026

I worked with Ricky for the sizing of my brace and Liam when it arrived. 5 Stars for both of them. They both took the time to explain everything step by step and answered all my questions. They were both very knowledgeable, friendly, professional and easy to work with. The front desk clerk was also very friendly and deserves 5 stars too.

Pincie Lam · Google · 29 Jun 2026

Kenny showed remarkable patience and thoughtfulness. He took the time to help my mom try on various knee braces, ensuring she found the perfect one for her needs.

Robyn Hanson · Google · 26 Mar 2026

Ricky was excellent and spent as much time as I needed to make sure the fit was as close to perfect as it could be. Also ensuring I understood if any adjustments were required just to come in and he would look after it for me. Good product Great service.

Alisa Galbraith · Google · 13 Mar 2026

I had a great experience with Liam. He did a thorough assessment for fitting me with new orthotics. He explained the anatomy of my feet and why orthotics would reduce risks for rolling my ankles and reducing lower back and hip pain. I would highly recommend Össur motion labs for your orthotics and bracing needs. The staff are extremely professional and knowledgeable.

Aj (Aj) · Google · 5 Nov 2025

I had such a great experience at the Ossur Motion Lab! Rickie and Adrian were awesome — super friendly, patient, and professional. They really took the time to answer all my questions and made sure I was comfortable the whole time. You can tell they genuinely care about their clients. The place is clean, organized, and runs smoothly. I’d 100% recommend this location if you need braces done, you’ll be in good hands!

Mal Yn · Google · 2 Aug 2025

I came in for a replacement on the ACL band on my GII Unloader extreme. I mentioned that there was a crack on the lower form, which I’ve been dealing with for months. Adrian told me that the brace has a life time warranty and they would repair it for free. I came in for new measurements and 3D modeling from Ryan. My 20+ year old brace came back in 3 weeks looking like it was brand new. Can’t say enough about this company and the people behind it. Fabulous product and service.

Carolyn Morgan-Chan · Google · 13 Jun 2025

I had a very positive experience at Ossur Motion Lab. Ryan Xu used my x-ray results, physio notes, observations of my gait along with my description of pain to fit me with an Unloader knee brace and Form-fit compression sleeve. I felt immediate relief and am very pleased with the product and the service I received.

Ian Young · Google · 9 May 2025

My physiotherapist recommended that I visit with Össur in Richmond to have them suggest the appropriate knee brace. After trying on two braces, one quite mechanical and the other more of a pull on sleeve called ‘Formfit Pro Knee’ I chose that one. So far I am optimistic and hopefully it will help me walk with less pain. I received very good and attentive service. Thank you Karen Conroy for your very professional help.

Kenneth Yang · Google · 8 Feb 2025

My wife had an excellent experience with Karen. She is a highly trained orthotist who was attentive, intelligent, and gave fantastic advice and service. She provided logical evidence-based answers to all questions. We would highly recommend this team - this is where you need to go if need a brace.

Amrit B · Google · 19 Nov 2024

I recently had the pleasure of visiting the Össur Motion Lab in Richmond, and I can't say enough about the exceptional service I received from Karen. From the moment I walked in, Karen was welcoming, attentive, and incredibly knowledgeable. She took the time to thoroughly understand my needs and concerns, patiently answering all my questions and explaining the different options available to me. Karen's expertise and guidance were invaluable in helping me choose the right solution for my specific situation. Her genuine care and dedication to her clients truly sets Karen apart. She went above and beyond to ensure I was comfortable and well-informed throughout the entire process. Her friendly demeanor and personalized approach made me feel like a valued customer, not just another appointment. Thanks to Karen's outstanding service and the Össur Motion Lab's advanced technology, I'm confident I have the best solution for my needs. I highly recommend this clinic to anyone seeking expert care and exceptional customer service. Ask for Karen – you won't be disappointed!

Clinic details

Hours

Monday
8:00 AM – 12:00 PM, 1:00 PM – 4:30 PM
Tue – Wed
8:00 AM – 4:30 PM
Thursday
9:00 AM – 4:30 PM
Friday
8:00 AM – 4:30 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.