Nuway Counselling

★ 4.8 (39 reviews)2 locations in Burnaby and Vancouver, BC(604) 448-2416

ICBC direct billing
nuwaycounselling.ca
Next openingTomorrow · 8:30 AM21 openings free Tomorrow · at Burnaby Metrotown Office
Typical price$150–$200same price at all 2 locations
Care offeredCounsellingat all 2 locations
Last checked4 hr agoall 2 locations

About the clinic

Nuway Counselling provides confidential couples and family therapy for Vancouver and Richmond residents. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. The catalogue lists 116 bookable treatments across a team of 15 practitioners, and the clinic is open five days a week. Nuway Counselling is based in Burnaby. Their front desk direct-bills Canada Life, Crime Victim Assistance, and FNHA · NIHB, and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.839 reviews · Google

Adrian Ralkos · Google · 17 May 2026

Understanding team... I hope that whoever is reading this receives the relief they need from whatever troubles they are facing.

Liam Turner · Google · 23 Apr 2026

We loved our session with Stacey. Helped a lot in even one session for our relationship, and the office provides water and tea.

Stephanie Parente · Google · 13 Nov 2025

It is such a shame I found a therapist that I truely connected with and I was having a lot of anxiety about getting out of the house with 3 kids as single mom. My outing took longer than expected. My therapist called and was happy for me that I met my goal to get out and said I would not be charged for the session. Carolyn the receptionist and Bessie the clinical director have not left me alone for the cancelation payment. They have no compassion and have made me feel extremely uncomfortable that I have missed the last 2 weeks of therapy because I don’t want to deal with them. I have not cancelled before so should be a one time grace in my opinion. I booked on line yesterday to speak with my therapist and not even an hour later Carolyn is messaging me to talk with Bessie. It’s a real shame people working on this feild only care about money and won’t even listen to my therapist who said not to worry about it.

Winnie Wang · Google · 18 Oct 2025

I’m deeply grateful for the care and compassion I received from Jue. She went above and beyond to make sure I felt safe and supported through one of the most difficult times in my life. What stood out most was her genuine kindness — she never rushed me, listened with so much understanding, and helped me see things with more clarity and hope. She also made sure that I and my baby were both cared for and supported, which meant the world to me at that time! Her warmth and professionalism made every session feel like a safe space to breathe and begin healing. I can’t thank her enough for her patience, empathy, and steady presence. She truly makes a difference in people’s lives, and I feel very lucky to have worked with her. Highly recommend her!!

Stuart William · Google · 11 Jun 2024

A wonderful experience. Dr. Zinat Sajadi helped my partner and I better understand eachother, eliminating the challenges we were encountering, while allowing us to understand that we were both trying our best for one another. We highly recommend Dr. Sajadi for all relationship related issues. I will continue to attend appointments to the needs of both my personal and professional life.

david cintas · Google · 6 Nov 2022

I really appreciated working with Marco during more than half a year. I could continue a therapy that I started few years ago in Europe and the transition was totally possible. Is kind ,calm, understandable and professional,it was a pleasure to work with him. I personally recommend and will not hesitate to get back to him if needed.

Vicky W · Google · 1 Oct 2020

Bessie has all the requirements of being the best therapist possible: Professional, Easy to talk to, and Understanding. She provides insights and new perspectives on situations; usually one epiphany after another. Highly recommend her services!!

James James · Google · 30 Oct 2019

I have been seeing Bessie for 12 sessions after I was involved in a car accident. The accident caused me lots of anxiety including sleeping problem, scared about driving, worrying about my job and family income because of personal time off, etc. Bessie was very friendly and analyzed all the issues one by one with patience and professional skills. She helped me relax during counselling as well as methods to practise at home. I appreciate for Bessie's help and highly recommend her services.

Reg Cicio · Google · 27 Oct 2019

Bessie was very helpful while I was struggling with challenges at work. She introduced me to the S.L.E.P.T. model. Practicing the S.L.E.P.T. model provided me with the positive outlook I needed to resolve my problems and feelings of depression. She offered a perspective that helped me to genuinely accept my circumstances. I had never participated in counselling over the phone before and found it to be very organized and effective. I would highly recommend her services!

Eric Liu · Google · 27 Sept 2019

I had a few sessions with Bessie about problems I was having with work, and in a very stressful transitional period of my employment/unemployment. She was very calm, friendly, and helpful. Not only did she help me sort through my emotions and motivations, she also gave me practical tools and advice on how to face the situation I was in.

Clinic details

Hours

Mon – Fri
9:00 AM – 5:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

ICBCCrime Victim AssistanceFNHA · NIHBCanada LifeExtended health plansManulifePacific Blue CrossSun Life

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parkingFree garage parkingFree parking lotFree street parkingParking available

On site

Free Wi-FiWashroom on site

Reported to Google. Ring ahead to confirm.