Lotus Care

★ 5.0 (55 reviews)2 locations in Ottawa, ON(613) 792-9888

Accepting new patients
lotuscare.ca
Next openingToday · 7:00 AM45 openings free today
Typical price$100–$145same price at all 2 locations
Care offered4 disciplinesat all 2 locations
Last checked2 hr agoall 2 locations

About the clinic

WELCOME - Please read before scheduling CHOOSE THE PROVIDER THAT BEST MATCHES YOUR NEEDS: Stress, sleep, digestion, general wellness - Hanbo/ Chengyue (Frank) Pain, injuries, musculoskeletal concerns - Zhengze (April) / Yaqing (Lisa) Women’s health, fertility, menopause support - Chengyue (Frank) / Gina Skin health, cosmetic, weight management - Bonnie/ Gina Massage therapy, muscle tension, relaxation, and recovery — Andreina NEED HELP BOOKING? Or not sure which provider or appointment type is best for you? Call/text us: (343) 501-2826 or email: info@lotuscare.ca and we’ll happily help you out See you soon! ~ The Lotus Care TeamRead more about Lotus Care

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.055 reviews · Google

Michel · Google · 13 Jun 2026

It was my first time receiving acupuncture from Bonnie. She was very thorough in the intake assessment process and she was transparent in her thought process during and after the assessment. She also share where she was intending to insert needles based on her assessment. She was knowledgeable and very nice to speak with. I have booked two more sessions with her. Highly recommend

J RSB · Google · 10 Jun 2026

I have always been given the most excellent care from the acupuncturists and the reception staff. They go above and beyond to ensure that I am comfortable and have answered all of my questions and concerns. After a few sessions I was able to see the benefits of the treatments and have noticed a huge improvement to my pain and sleep issues. Having spent several months going to physiotherapy before coming to Lotus Care, I very much appreciate the focus on addressing the body as a whole instead of just one problem at a time. The clinic is very relaxing and comfortable while also being very convenient for me to get to. I would highly recommend coming here for acupuncture.

Sandra Akodjenou · Google · 31 May 2026

April and the whole team at Lotus Care provide a safe and calming and clean environment. They take their time to get to know me and my husband issues. Every appointment, she checks on my health and is very meticulous in her treatment. I have and will continue to recommend Lotus care to all my friends and family.

Chris Kerwin · Google · 14 May 2026

I have been seeing Frank now for several months and can only speak highly of his character and professionalism as an acupuncturist. He is an excellent practitioner who has shown nothing but the highest level of care towards my treatment. I am very grateful to both Frank & the wonderful staff at Lotus Care. Thank you!

Mina Dadar · Google · 12 May 2026

My first acupuncture experience - for numbness in my hands and pain in my neck and shoulders and it was wonderful! Frank did a great job of assessing my pain and treating me accordingly. Definitely feel improvement in my tension after just the first session, looking forward to the next. I had a second appointment with April and I am very pleased with the results. Its clear she is very knowledgeable and my experience with her was amazing.

AKODJENOU Maxence · Google · 29 Apr 2026

My wife and I visited LotusCare on Metcalfe for a consultation with Gina and April, and it genuinely exceeded our expectations. Both listen — really listen. They went through my medical history thoroughly and came up with a clear, tailored plan for my shoulder pain and osteoarthritis. Nothing felt generic or rushed. You can tell they actually thinking about you, not just going through a checklist. We also felt completely welcomed from the moment we walked in. The environment has a calm, positive energy that puts you at ease. If you’ve been dealing with chronic pain and haven’t felt heard by conventional medicine, I’d strongly recommend booking a consultation here

Dan Charlebois · Google · 26 Apr 2026

An outstanding clinic with exceptional patient care. From the warm reception and thoughtful amenities to the attentive and personalized treatment, every detail is handled with care. Bonnie and Dr. Hanbo Hou took the time to thoroughly assess my condition and provide targeted acupuncture treatments. I experienced approximately 75% relief from severe sciatic pain. I highly recommend this clinic for their professionalism and effectiveness.

Br Ma · Google · 11 Apr 2026

Dr. Hou really took all the time needed to patiently, respectfully, and with a touch of humour, listen to all my challenges. The he carefully thought about the best acupuncture treatment that would help me as much as possible. I feel absolutely SO much better and more relaxed even after one session. I’ll definitely be returning to complete the full series. His associates and staff are also beyond friendly. The clinic is clean, pretty, and easy to get to as well. Next time I might even try a bit of my Mandarin language practice with him. Thanks for the relieving experience today 💕

Chaïmae B. · Google · 4 Apr 2026

I highly recommend Lotus Care. I had the opportunity to have an acupuncture session with Dr. Hanbo Hou. He was extremely professional, compassionate, and caring in his diagnosis, and he took the time to explain exactly what he was doing each time. I felt very at ease, and heard. I felt much better after the session, and my pain was significantly reduced. Thank you so much 🙏🏻

Jangchub Zangmo · Google · 30 Mar 2026

This is a wonderful acupunture clinic. This was the best acupunture treatment I have ever had. Very thorough, detailed and with very kind intake as well. Highly recommended. I have now had three treatments which have contributed greatly to my health. I am sad to be leaving Ottawa and hope to return. Zhengse Wang is such a knowledgeable and compassionate acupuncture doctor. Highly recommended. Thank you so much Lotus Care.

Clinic details

Hours

Mon – Fri
10:00 AM – 8:00 PM
Saturday
10:00 AM – 6:00 PM
Sunday
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

Free today

24 at Civic Hospital - Lotus Care Acupuncture & TCM Clinic · 21 at Centretown - Lotus Care Acupuncture & TCM Clinic
Brenda TieuMassageFrom $50 for 30 min — the lowest massage therapy price shown for this clinic.at Centretown - Lotus Care Acupuncture & TCM Clinic7:00 AM7:30 AM
Chengyue (Frank) FanAcupunctureFrom $20 for 30 min — the lowest acupuncture price shown for this clinic.at Civic Hospital - Lotus Care Acupuncture & TCM Clinic7:00 AM9:00 AM
Zhengze (April) WangAcupunctureFrom $20 for 30 min — the lowest acupuncture price shown for this clinic.at Civic Hospital - Lotus Care Acupuncture & TCM Clinic7:00 AM7:30 AM
+39 more openings today

At the clinic

Accessibility

Wheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Paid parking lotPaid street parking

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    CANCELLATION POLICY: Patients who provide less than 24 hours notice, or miss their appointment, will be charged a 50% cancellation fee to the card on file.

  • Credit card to book

    CANCELLATION POLICY: Patients who provide less than 24 hours notice, or miss their appointment, will be charged a 50% cancellation fee to the card on file.

  • Fee for cancelling late

    CANCELLATION POLICY: Patients who provide less than 24 hours notice, or miss their appointment, will be charged a 50% cancellation fee to the card on file.

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.