LA LW · Google · 6 May 2026
“I have had many deep therapeutic massages over the years but the one I had at this clinic was amazing! Thanks so much Melissa for your expertise.”
East Mountain Massage
★ 4.8 (47 reviews)2 locations in Hamilton, ON(905) 769-3355
Extended health plans direct billingBlue CrossSun LifeTELUS eClaims
Next openingTomorrow · 8:45 AM6 openings free Tomorrow · at 304 Brucedale
Typical price$86.25–$120half of 82 listed prices, on $45–$250
Care offered3 disciplinesnot every discipline at every location
Last checked22 min agoall 2 locations
3 notes from the clinic before you book3 notes before you bookReadHide
If you don’t see a time that works, be sure to join the waitlist (scroll to the bottom of each therapist’s schedule).
24 hours’ notice is required for cancellations
The fastest way to reach us Monday–Friday, 9am–5pm is call or text 905-769-3355—our receptionist Silvia will be happy to book you in! After hours, messages are received but replies may come the next business day. Texting will get you the quickest response.
About the clinic
East Mountain Massage is a massage therapy, physiotherapy, and podiatry clinic in Hamilton that offers cupping. The catalogue lists 82 bookable treatments with a team of 3 practitioners, open six days a week. The building has a step-free entrance, an accessible washroom, and free parking. Their front desk direct-bills Blue Cross, Sun Life, and TELUS eClaims, and submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.847 reviews · Google
5 ★94%
4 ★0%
3 ★0%
2 ★4%
1 ★2%
Christine Bivens · Google · 20 Mar 2026
“What to do after a hard day doing taxes? Relax! Come here and get an incredibly relaxing yet refreshing massage. Super clean, comfortable and one hell of a great massage. Highly recommend!”
Kei Shi Manio · Google · 15 Mar 2026
“I do not usually write reviews, but I felt compelled to share this experience because I had high hopes for this massage. For some background, I am the mother of an autistic child, and the physical demands of caring for a 5-year-old with special needs have taken a significant toll on my body. I feel physically exhausted most of the time. Because of this, booking a massage was something I planned very carefully. I had to arrange respite care so I could attend the appointment. I searched for the closest clinic and came across this one. The reviews seemed generally good, so I decided to look further. I checked the therapists’ credentials because I wanted someone experienced who could really help relieve the tension and exhaustion I have been carrying. I was hoping not only for physical relief but also for some relaxation. Before booking, I contacted the clinic to ask about their cancellation policy, since having a child with special needs sometimes means my schedule can be unpredictable. I initially wanted to book a particular therapist who appeared to have the most experience. I explained my situation, and she kindly offered some flexibility with cancellation as long as I informed them within a certain time frame. Unfortunately, she was not available, so I booked another therapist who also had very positive reviews. On the day of the appointment, I had a small issue with my insurance (which was my fault), but honestly I did not mind paying out of pocket. I simply needed the massage because my body was so exhausted. Unfortunately, the massage did not meet my expectations. At times, it felt more like I was simply being touched rather than receiving therapeutic pressure. There were also moments where nothing seemed to be happening for several seconds. At one point I even counted the pause while she held my foot with no pressure, and it lasted around eight seconds. The same thing happened again with the other foot.(this is mentioned already on a different review by other client) Overall, the massage did not provide the relief I was hoping for, which was disappointing because I had really been looking forward to it. After the session, when I was about to pay, the therapist offered to help me sort out my insurance claim. I sent the information she requested. I completely understand if the claim cannot be processed or if there are issues with it; my concern is simply that the help was offered but I have not received any response. It has been several days since my last email. Perhaps the therapist is very busy, or there may be another reason for the delay. Still, it left me feeling a bit disappointed overall. I originally wanted to try the other therapist I had first inquired about, but after this experience I will likely look for a different clinic for my next session. This may have just been an unfortunate experience for me, and others may have had very positive ones. I simply wanted to share my honest feedback.”Read moreShow less
All 10 reviews →Show fewer
Shahmeena Khan · Google · 26 Dec 2025
“I rarely ever leave reviews unless they're really good or really bad. This needed a review because it was absolutely the best massage experience I've had in a long time! Melissa is so fun to chat with, incredibly knowledgeable, and it comes across very well that she loves learning her trade. She's also so much more affordable than other places. I'll definitely be coming back!!”Read moreShow less
Leah Paine · Google · 18 Aug 2025
“If I could give more the 5 stars I would, Kate-lyn was friendly and attentive before, during and after my massage. I have never felt better and can’t wait to book again”
Sharon Mulrain · Google · 3 Aug 2025
“The pro was that I was able to find an appointment quickly within my hours of work, which is super rare to find nowadays. The online booking is super easy and it was straightforward. The downside to this, was that my massage was mediocre at best. If I am honest, it was one of the worst ones I have had before, but I realize that is totally person-dependent. The experience was friendly as I was able to not chat, lights down, and it was a personalized experience that way, however I got absolutely nothing out of the massage itself. I am disappointed that I had to go home and find another place to book a massage.”Read moreShow less
Samantha Fleming · Google · 20 Jul 2025
“Had a prenatal massage with Lisa and had a wonderful experience! She is very kind, communicated well during the massage to work at a pressure that was right for me and created such a relaxing environment. I will definately be going back.”
Jenn H · Google · 11 Jul 2025
“I had my first massage here today with Lisa. She gave me honestly one of the best massages I’ve ever had. I don’t plan on leaving this place unless she does. Thank you Lisa!! Amazing deep tissue massage!!”
Amanda Kudeba · Google · 4 Jun 2025
“Would love to give Lisa 4000 stars! She is the best RMT I’ve ever been to! Very knowledgeable, highly skilled, professional and great personality overall!”
Mike Bossy · Google · 8 Mar 2025
“Melissa Madsen is an excellent RMT who is very proficient at deep tissue massage. Her expertise in finding & fixing muscle tension seems almost magical. She is also a super nice person. I definitely will be back for more! Highly recommended.”
