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Dale Charles Physiotherapy Group

★ 5.0 (177 reviews)2 locations in Penticton, BC(250) 493-7343

Pacific Blue Cross direct billing
dalecharlesphysio.com
Next openingFri 18 · 1:00 PM2 openings free Fri 18 · at Dale Charles - Downtown
Typical price$96.25–$135same price at all 2 locations
Care offered2 disciplinesat all 2 locations
Last checked3 hr agoall 2 locations
5 notes from the clinic before you bookRead

ICBC/WorkSafeBC - Please call the clinic to book. We’ll need to confirm your claim details to ensure you’re not charged for the appointment.

Please ensure your intake form is completed prior to your appointment.

We kindly ask for at least 24-hours’ notice if you need to cancel or reschedule your appointment.

Cancellations made with less than 24-hours’ notice will be charged a $50 cancellation fee. Missed appointments will be charged the full appointment fee.

Direct Billing to Pacific Blue Cross is now available. Please arrive early to your appointment with your PBC card and ID and we’ll get you set up.

Locations

Dale Charles - DowntownOpen today until 6:00 PM353 Winnipeg St(250) 493-7343Every disciplineFri 18 · 1:00 PMDale Charles - Community Centre#101 - 325 Power St(250) 487-1455Every disciplineFri 18 · 2:30 PM

Same prices at every location · hours differ per location

About the clinic

Dale Charles Physiotherapy Group is a kinesiology and massage therapy clinic in Penticton, helping people recover from injury and return to activities they love. The physiotherapy group provides rehabilitation support for long-term wellness, with a catalogue of 18 bookable treatments and a team of 11 practitioners. Pelvic floor therapy, concussion rehabilitation, and kinesio taping are among the services listed, and the clinic is open five days a week. The building has a step-free entrance and an accessible washroom. Pacific Blue Cross is direct-billed by the front desk.

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0177 reviews · Google
5 ★98%
4 ★1%
3 ★0%
2 ★0%
1 ★1%

Doli Dinel · Google · 8 Jul 2026

“So nice to have someone who truly understands you. Christine was exactly the person i needed to help me with what I am dealing with. She really knows what she is talking about and is a great listener that provides positive feedback. She also has a great sense of humor I love that about her. Christine is very professional and shows how much she cares about what you are going through. I highly recommend Christine as a number one physiotherapist.”

JoeJulia Carver · Google · 26 Jun 2026

“Paul makes me feel like I’ve really been listened to & I genuinely feel cared for. He has an easy-going, down-to-earth manner that immediately puts me at ease, and I never feel rushed. He’s knowledgeable, professional, and explains things in a way that’s easy to understand. The funny thing is, I’d love to see him more often because he’s so pleasant to work with… but of course, that would mean I’d have to keep getting injured, so hopefully not! I highly recommend Paul to anyone looking for an excellent physiotherapist.”

Sandy Nickle · Google · 20 May 2026

“Phil has been my physiotherapist for the past five years. He genuinely cares about his patients and gets to the root of the problem to guarantee the best outcome. I had debilitating SI joint issues which he played a huge part in resolving. He is knowledgeable, professional, and an all-around great guy. Highly recommend!”

Cezar Ciocirlan · Google · 20 May 2026

“Everyone was so nice and professional. Paul explained me what to expect as my recovery will still take few weeks, and advised me how to continue the recovery process. We’ll have few more sessions, and I’m sure with his help, I will manage to get back in shape so I can work again”

Cindy Horrocks · Google · 13 May 2026

“I had my first hand physio appt with Paul Girard today. He is amazing! Compassionate, caring obviously talented in his field, approachable, encouraging, positive, friendly and easy to talk to. It was a wonderful experience and I highly recommend him!”

Jeff McCallum · Google · 30 Apr 2026

“Paul is personable, knowledgeable, and great to work with. He’s helped me multiple times with hand issues, including a broken finger and Dupuytren’s contracture, with practical exercises and effective at-home therapy. He also did an excellent job coordinating with my doctor to get me referred to a hand surgeon. Very happy with the care—highly recommend”

Kristina Davis · Google · 30 Apr 2026

“Christine has been wonderful with helping me regain my mobility after my hip replacement. She is very imformative regarding what to expect and very supportive. Making the long road ahead look shorter and less rocky. Thank you”

David Hansen · Google · 27 Apr 2026

“Highly Recommend !!! Been a patient/client of Christine’s for some time, and have referred a number of people to see her personally for treatment/assessment. Takes her time during visits and treatment (plan) is always well thought out. Facility is well equipped, and front office staff are always friendly and helpful. 👍🏼👍🏼”

Kaleden · Google · 8 Apr 2026

“Was so very fortunate to find Paul Girard as a hand physiotherapist after injuring my finger 3 months ago. He was very clearly able to explain the issue and wrapped it up to protect it and assured me in time it will heal. Suggested several options on caring for it while it heals. Gave me hope I had thought had vanished after waiting so long to search for help. Very very grateful to him and Dale Charles Physiotherapy.”

ahniemay marginean · Google · 27 Feb 2026

“I cant say enough wonderful things about our experience with Paul Girard, the physiotherapist / hand therapist. From the very first appointment, he went above and beyond to support my daughter. He created a detailed treatment plan, explained every exercise with patience, and made sure we felt confident every step of the way. His approach not only helped her heal but also boosted her confidence tremendously. What truly stood out was the on‑site support — including providing a cast and even sewing customized bandages right there to ensure the perfect fit. The level of care, skill, and compassion was exceptional. Five stars isn’t enough. We’re incredibly grateful and highly recommend this therapist to anyone looking for outstanding, personalized care.”

Clinic details

Hours

Mon – Tue
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 6:00 PM
Thursday
8:00 AM – 4:30 PM
Friday
8:00 AM – 4:00 PM
Sat – Sun
Closed

Before your visit

Forms to complete beforehand

Please ensure your intake form is completed prior to your appointment.

Alert me about any opening here

Direct billing accepted

This clinic says they bill:

Pacific Blue CrossICBCWorkSafeBC

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    We kindly ask for at least 24-hours’ notice if you need to cancel or reschedule your appointment.

  • Fee for cancelling late$50

    Cancellations made with less than 24-hours' notice will be charged a $50 cancellation fee.

  • Fee for a missed appointment

    Missed appointments will be charged the full appointment fee.

Getting seen

  • Forms to complete beforehand

    Please ensure your intake form is completed prior to your appointment.

On the day

  • Arrive earlyPlease arrive early to your appointment

    Please arrive early to your appointment with your PBC card and ID and we’ll get you set up.

Read from the clinic’s own words. Confirm when you book.

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