Beta Health Clinic

★ 4.5 (11 reviews)2 locations in MISSISSAUGA and Mississauga, ON

betahealthclinic.com
Next opening7 Oct · 1:31 PM18 openings free 7 Oct · at Hurontario & Dundas
Typical price$127.50–$160half of 8 listed prices, on $95–$500
Care offered6 disciplines9 services · 9 practitioners
Last checked30 min agoall 2 locations

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.511 reviews · Google

Rinky Tomar · Google · 29 Aug 2026

Very disappointing experience because of the receptionist and the way the billing situation was handled. Before booking my appointment, I specifically called and asked whether they could directly bill my insurance, especially Canada Life insurance. I was clearly told yes, so based on that information, I booked my appointment. On the day of my first appointment, I again confirmed with the receptionist before my session whether they would be able to direct bill the insurance. She said yes. However, after my session, she told me that she would submit it on Wednesday after my second session. I was a little concerned and asked if she could submit the claim that same day for that session and then submit Wednesday’s session separately. She told me that she was travelling that day and that submitting the claim would take hours, so I should not worry. She also gave me a paid receipt and said that if the insurance did not accept it, I could submit it myself. Then, on Wednesday, before my second session, I called and explained that the insurance direct claim was not going through and asked if they could submit it from their side. This is when the situation became extremely frustrating. The receptionist started arguing and said they could not submit it because another customer’s Canada Life claim had been rejected. When I asked if they could at least try, her response was basically, “Why should I try if someone else already got rejected?” After going back and forth, she finally told me that they actually do not direct bill Canada life insurance. This was extremely frustrating because if I had been told this honestly during my first phone call, I would have made a different decision. I don’t understand why this information was not provided to me from the beginning. Despite all of this, I still went ahead and paid the remaining amount because I wanted to handle the situation respectfully. However, during the conversation, the receptionist called us “arrogant” and made comments about the way we were talking. I don’t understand what gave her the right to personally judge or speak to us that way, especially when we were simply asking for clarification about something that we had specifically asked about before booking. She also spoke disrespectfully to my husband, which was completely unnecessary and unprofessional. My husband still paid the remaining balance from our own pocket. The physicians themselves were good and polite enough during our interactions, but the receptionist’s behaviour and the way this billing issue was handled completely ruined the experience for us. My advice to anyone visiting: please confirm the insurance billing process very clearly before booking or paying for anything, and preferably get confirmation in writing. If you genuinely care about your customers, I would strongly suggest improving the front-desk staff’s communication and customer service. Miscommunication can happen, but being rude, arguing with customers, and personally judging them is not acceptable.

Preetjot Singh · Google · 26 Mar 2025

The service provided was excellent. I had some initial questions regarding insurance, but the owner personally reached out and clarified all my doubts. Very professional and highly appreciated!

Sultana B · Google · 22 Oct 2023

Farina is amazing! Highly recommend her for massage.

Teni Teluwo · Google · 14 Sept 2022

NK did an amazing job on me. I felt so relaxed after my very first session with her. She is very professional and very very detailed. She deserves more than five stars, keep up the good work, you are the best. Awesome Experience!👌🏼✔

NIKUNJ VAISHNAV · Google · 25 Jun 2022

Awesome treatment received all the time. I have used all the service including massages, Physio, chiropractic, and acupuncture and all the practitioners are so nice and experienced.

adanma mary-anne · Google · 24 Mar 2022

This clinic is so awesome! I went with my parents and recieved excellent treatment! The staff and all the practitioners were so nice and welcoming. I definitely recommend it for anyone looking for pain treatment, products or just a well-done massage!

Clinic details

Direct billing accepted

This clinic says they bill:

OHIP

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible seatingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.