Alex Mayr & Balanced Heart

★ 5.0 (22 reviews)2 locations in Duncan, BC

alexmayrrmt.com
Next opening28 Sept · 10:45 AM5 openings free 28 Sept · at Alex Mayr RMT
Typical price$128.75–$193.75half of 8 listed prices, on $90–$250
Care offered2 disciplinesat all 2 locations
Last checked4 hr agoall 2 locations

About the clinic

Thank you for visiting, Please note, clients may not see Alex for both counselling and RMT services. If you need a referral, I can suggest other amazing therapists for either role upon request Location: Massage Therapy treatments : Alex Mayr RMT is located at Purely Wellness at #101- 15 Canada Ave, Duncan BC. The contact email to ask questions, book, or change RMT appointments is alexmayrrmt@gmail.com Counselling services : Balanced Heart Counselling appointments are either held online/virtually or at 351 Festubert St. Duncan, BC**, depending on the appointment type you booked. The in-person office is upstairs and unfortunately not wheelchair accessible. The contact email to ask questions, book, or change counselling appointments is hello@balancedheartcounselling.ca Payment/Cancellation: For either service, you can pay that via e-transfer (RMT payments go to alexmayrrmt@gmail.com , Counselling payments go to hello@balancedheartcounselling.ca ), or via credit card through JaneApp. Please note that payments via credit card subject to a 2.4% processing fee. If e-transfers are not sent within 24 hours after the appointment start time, the credit card on file will be charged including the 2.4% credit card fee. Any appointments missed or cancelled with less than 24 hours notice will incur a 100% cancellation fee. An appointment time is reserved just for you. A late cancellation or missed visit leaves a gap in the practitioners’ day that could have been filled by another client. As such, we require 24 hours notice for any cancellations or changes to your appointment. We do not offer direct billing at this time. Each patient will pay for their session up-front and receive a receipt with the practitioner’s registration number on it that they can forward to their insurance provider. The insurer will compensate the client based on their rules/restrictions. Please contact us if you have concerns.Read more about Alex Mayr & Balanced Heart

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.022 reviews · Google

Shannon Schmunk · Google · 14 Dec 2025

Alex is AMAZING—skilled, professional, and consistently excellent. Highly recommend 10/10

Theo Holland · Google · 7 Jul 2025

Incredibly insightful and knowledgeable. Alex is a professional in her knowledge and her practice. Alex's years of experience and significant talent are evident in the quality of service. I felt informed and taken care of throughout. The experience was great from start to finish.

Chey Peterson · Google · 9 Jun 2025

Alex really takes the time to make her guests feel comfortable and safe. The massage was top-notch.

John Andrews · Google · 15 Aug 2023

The experience I had was top notch. I received the care I needed. Alex was amazing…professional, caring, and friendly. I highly recommend Alex’s RMT services!

john senior · Google · 14 Aug 2023

Alex was very calm and professional, and gave me a thorough examination and treatment in a warm and inviting environment. After-treatment advice clear and concise and confirmed promptly by email. Thank you Alex, we’ll recommended.

Anthony Price · Google · 27 Apr 2023

Alex, created an environment that is exactly what someone needs when they come for a massage. She incorporates mindfulness and is very intuitive in her work. I can't wait for my next appointment with her.

Ty Milligan · Google · 22 Jan 2021

Felt very relaxed after my first massage with Alex, after a long time between massages I was quite sensitive, she was able to tell how much pressure to use without me saying much at al . I feel great and also came home with a few tips to help myself as I go. Great job !!

Doug · Google · 8 Nov 2020

New massage therapist located in shawnigan lake and I couldn’t be happier! Gorgeous space with tons of natural light and very clean and well thought out for visual relaxation as well. You know when they use white linens there not trying to hide anything lol. Had a full consultation rather then saying we have you booked in for a full massage. She wanted to know areas that I wanted too concentrate on while doing a full body massage. Loved the addition of hot towels for a few of her techniques! And asking permission before using anything scented. All in all this was an awesome experience that I will be coming back for. If you are looking deep tissue or not her pressure is more then enough when it’s needed. And one last thing! Like other places I have been too I wasn’t rushed out of there for the next client. I think she might book extra time for you to get up at your own rate? Thank you again for a great experience and keeping covid protocol a must!

Katherine Bouttell · Google · 12 Oct 2020

I have been getting massages from Alex, monthly, for years! She is the best! Professional, informative, great communication. I love firm massages and she is more than capable, but makes sure you are comfortable. I 100% can recommend!

Abbey Miracle · Google · 10 Oct 2020

I feel very fortunate to have been one of Alex’s patients for a while now, and am so grateful for her consistently excellent care. While I haven’t yet been to this new location, I have been treated by Alex at multiple other locations, and am always impressed at how carefully she listens to my concerns, formulates a plan to address them effectively, and then leverages her extensive knowledge with massage techniques to make the treatment as relaxing and memorable as it is effective. I have seen many RMTs and Alex’s treatments continue to exceed my expectations with her level of care (and she’s one of the few I’ve met that can offer the deep pressure I need sometimes!)

Clinic details

Hours

Monday
9:00 AM – 5:00 PM
Tue – Sat
Closed
Sunday
9:00 AM – 5:00 PM

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Accessible parkingAccessible seatingAccessible washroomNo step-free entrance, per Google

Payment

Credit cards acceptedDebit cards acceptedCash only

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    As such, we require 24 hours notice for any cancellations or changes to your appointment.*

  • Credit card to book

    If e-transfers are not sent within 24 hours after the appointment start time, the credit card on file will be charged including the 2.4% credit card fee.

Read from the clinic’s own words. Confirm when you book.