ProCare Health & Wellness Inc.

★ 4.9 (344 reviews)Richmond, BC(604) 401-6670

ICBC direct billingAccepting new patients
procarebc.com
Next openingToday · 10:15 AM9 openings free today
Typical price$103.75–$145half of 40 listed prices, on $30–$170
Care offered8 disciplines75 services · 19 practitioners
Last checked3 hr agoopenings, straight from the clinic’s booking calendar
2 notes from the clinic before you bookRead

Cancellation Policy :

Late Cancellations made within 24 hours of your appointment are subject to 50% of the total cost of your appointment.

About the clinic

ProCare Health & Wellness Inc. is a physiotherapy, massage therapy, and acupuncture clinic in Richmond, providing care in Cantonese, Mandarin, and English. The clinic’s catalogue lists 58 bookable treatments, with pelvic floor therapy, lymphatic drainage, and kinesio taping. Seven days a week, ProCare Health & Wellness Inc. has a team of 19 practitioners. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. Their front desk direct-bills ICBC, and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9344 reviews · Google
5 ★95%
4 ★1%
3 ★1%
2 ★1%
1 ★2%

Jess Loo · Google · 22 Jul 2026

Physiotherapist shows up 5 minutes late (with no apology) but ends abruptly at the scheduled end time. Clinic is also more expensive than standard so insurance doesn’t cover fully. Front desk is always crowded with unfriendly staff just chatting. There are better choices in the area.

Zhen Wang · Google · 24 Jun 2026

ProCare has been fantastic from start to finish. Every staff member I dealt with was professional and kind. Emily and Nicole stood out in particular — they’re skilled, compassionate physiotherapists who truly listen. I couldn’t recommend them more.

Michelle Lei · Google · 31 Mar 2026

I started going to Prohealth Physio two months ago for an S5 disc herniation and could barely walk at the time. With Emily Park’s help, my recovery has been incredible. She’s knowledgeable, supportive, and really attentive throughout the process. I’ve improved so much in a short time and am truly grateful. Highly recommend!

Nelia Maulion Diocena · Facebook · 3 Mar 2026

Recommends

Friendly staff ,Eva and Sharon are great! Job well done,🥰

Ivy Alfaro · Google · 21 Feb 2026

RMT Neilwin Quitoriano is awesome! He’s a a very skilled therapist. He targeted my back and shoulder. I instantly feel my stress go away. Highly recommended.

AAAKY · Google · 11 Feb 2026

Had an excellent RMT experience with Neil. He listened to my needs and adjusted the treatment accordingly. Pressure and technique were on point, and I felt clear relief right after the session. I really appreciated that he kept conversation minimal and stayed focused on the treatment, which made it much easier to fully relax. Super professional and effective, would definitely book again. Highly recommended.

Sau Fun Lee · Google · 5 Feb 2026

Emily, Silver, and Mike were all very professional and patient. They took the time to teach us the right way to do the exercises and physical therapy, answering questions without rushing. Their guidance truly helped—I’m moving more now and feeling much better in my day-to-day activities. I appreciate their care, clear explanations, and encouragement throughout the process. We’re very thankful for their support and the progress we’ve made. I would gladly recommend their services to anyone looking for attentive, knowledgeable, and compassionate care.

Jessie H · Google · 26 Jan 2026

Had a 45-minute RMT session with Joanne Ho today and it was great! She’s professional, friendly, and very thoughtful. She checked my body concerns beforehand, adjusted the pressure to make sure I was comfortable, and followed up with a helpful care email after the session. Will definitely be back and book a longer session next time! 😍👍☺️⭐️⭐️⭐️⭐️

KAREN · Google · 19 Dec 2025

I had a very helpful experience with acupuncture. The sessions were incredibly calming and provided noticeable stress relief, leaving me feeling more balanced and relaxed. The practitioner (Manet) was knowledgeable, patient, attentive, and took the time to make sure I felt comfortable throughout the entire process.

Lene Dullesco · Google · 13 Nov 2025

Emily and Nicole are two of the best physiotherapists - who are knowledgeable, attentive, supportive and create personalized plan for one’s recovery. The clinic is clean and well- equipped with friendly and professional staff. Thank you guys for taking good care of me!!!!

Clinic details

(604) 401-6670

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 5:00 PM
Saturday
9:00 AM – 4:00 PM
Sunday
9:00 AM – 1:00 PM

Before your visit

Forms to complete beforehand

Please bring your photo ID and arrive 10-15 minutes early to fill out the intake form & consent form (available online).

Direct billing accepted

This clinic says they bill:

ICBCExtended health plans

Free today

9 openings
Yu Yin Mildred MokCounsellingFrom $160 for 50 min — the lowest counselling price shown for this clinic.10:15 AM
Daniel YamPhysiotherapyFrom $60 for 15 min — the lowest physiotherapy price shown for this clinic.11:30 AM
Leo Reo GotoMassageFrom $60 for 45 min — the lowest massage therapy price shown for this clinic.12:00 PM4:15 PM
+5 more openings today

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parkingFree parking lotFree street parkingParking available

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    Late Cancellations made within 24 hours of your appointment are subject to 50% of the total cost of your appointment.

  • Fee for cancelling late

    - Late Cancellations made within 24 hours of your appointment are subject to 50% of the total cost of your appointment.

  • Fee for a missed appointment

    No-Shows (no communication received by the clinic via email, text, or phone call prior to your appointment) are subject to the full cost of your appointment.

Getting seen

  • Forms to complete beforehand

    Please bring your photo ID and arrive 10-15 minutes early to fill out the intake form & consent form (available online).

  • Accepting new patients

    Accepting new patients

On the day

  • Arrive early10-15 minutes early

    Please bring your photo ID and arrive 10-15 minutes early to fill out the intake form & consent form (available online).

Read from the clinic’s own words. Confirm when you book.