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Departure Bay Massage Therapy

★ 5.0 (11 reviews)Nanaimo, BC(250) 661-2715

Extended health plans direct billingICBC✓ Accepting new patients
departurebaymassage.com
Next openingWed 23 · 12:45 PM1 opening free Wed 23
Listed prices$75–$2058 services list a price
Care offeredMassage therapy8 services · 2 practitioners
Last checked12 min agoopenings, straight from the clinic’s booking calendar
2 notes from the clinic before you bookRead

Currently Katsuno is not accepting new patients .

For those with an ICBC claim - Jackson can accept ICBC patients and direct bill.

About the clinic

Departure Bay Massage Therapy is a home-based massage therapy clinic in Nanaimo, with Jackson and Katsuno Rose available for booking. The clinic is based in Nanaimo and offers 7 bookable treatments. Two practitioners are listed, and the clinic is open four days a week. Free parking is available at the building. Their front desk direct-bills ICBC, and submits claims to extended-health plans.

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.011 reviews · Google
5 ★100%
4 ★0%
3 ★0%
2 ★0%
1 ★0%

lisa h · Google · 25 Apr 2026

“Highly recommend booking an appointment with Katsuno. She reviews my concerns in detail at each visit and is very attentive. The clinic is very professional and handles the direct billing so you just need to walk in and out.”

Lisa G. · Google · 8 Oct 2025

“My husband and I are regular clients of Katsuno and are really satisfied and happy with her massages. She's always very attentive and has greatly supported our recovery from physical days at work. Thank you very much!”

Shayla Messina · Google · 28 Jul 2025

“I've had massages with Jackson and Katsuno and they're both awesome! Both times I left feeling so much better than when I went in. Highly reccomend.”

Byron Ukrainetz · Google · 30 Jun 2025

“Jackson is a very skilled massage therapist. I had some hip pain, resulting in me limping. Jackson with In about 5 mins had found the cause of the issue. Worked on it, gave me a few stretches to do. Two sessions later I not limping, on my way to loosening up the muscles that were causing me discomfort. Thank again Jackson for being diligent in your assessment of my issue, finding the cause in such a quick manner. Where prior practitioners failed to do so.”

Donna Sch · Google · 21 May 2025

“This morning I could hardly walk & my iain level was extreme. I sit alot for my work & that has created serious challenges for my back & hips. My treatment from Jackson today left me completely able to walk normally! Beyond grateful for his knowledge & amazing ability to bring about absolutely miraculous results! I've never, ever, had a medical treatment of any form in the past that had such impactful & amazing results after one treatment!”

Terri Williamson · Google · 30 Apr 2025

“I am visiting from out of town and desperately needed relief from neck pain and headaches. They were extremely accommodating, professional and provided the relief I needed. I would definitely return and highly recommend their services.”

S M · Google · 20 Apr 2025

“I had massages from Jackson in Vancouver after a car accident. I wasn’t sure how ICBC insurance worked, but he took care of everything, so I didn’t have to worry and could focus on recovery. He really listened to my concerns and clearly knows what he’s doing. Jackson is easy to talk to and made me feel comfortable from the very beginning. He also speaks Japanese, which was a bonus and made communication even easier for me. I highly recommend him to anyone seeking help! He’s professional, knowledgeable, and genuinely cares about his clients.”

Beezer333 Beezer333 · Google · 18 Apr 2025

“I’ve been a client of Jackson’s for years. Sad that’s he’s left Vancouver but delighted he’s just a ferry away - and it sure is worth the trip! His clinic is close to departure bay and has a beautiful and warm atmosphere. Everything is functional (even a nice touch having various charging plugs while one gets a massage!). Everything is well thought of! Definitely a place where I’d feel comfortable going! Congrats to you, Jackson and Katsuno. You will be seeing me again 🥰”

Estelle Brookes · Google · 10 Apr 2025

“I cannot recommend enough the professional and healing massage therapy that Jackson has provided for me over the years. I’m just sorry that he is no longer practicing in Vancouver. Nanaimo is lucky to have such an exceptional therapist”

Sarah Drewery · Google · 12 Mar 2025

“I was a client of Jackson's when he worked in Vancouver. He helped me to cure a complex pain problem that I had been struggling with for over 10 years. I have seen countless specialists about this problem over the years and he solved it! He really went above an beyond, doing work in his spare time to try and figure it out. Very highly recommended.”

Clinic details

Location

More in Nanaimo

(250) 661-2715

Closed today

Hours

Monday
10:15 AM – 5:00 PM
Tuesday
Closed
Wednesday
10:15 AM – 8:30 PM
Thursday
Closed
Friday
10:15 AM – 8:00 PM
Saturday
10:15 AM – 6:00 PM
Sunday
Closed
Alert me about any opening here

Direct billing accepted

This clinic says they bill:

ICBCExtended health plans

At the clinic

Accessibility

Accessible parking

Parking

Free parkingParking available

On site

Free Wi-Fi

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.