Whitecourt Healthcare Centre

★ 2.2 (45 reviews)Whitecourt, AB(780) 778-2285

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Reviews

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2.245 reviews · Google

A H · Google · 18 Jul 2026

Amazing nurses and Dr, also there was 0 wait time, we got seen immediately. This was july 17 2026

Darren Crouse · Google · 24 Mar 2026

Glass in my foot, waited around for 3 hours, doctor told me he will not try to remove... He said I can try to poke around at home myself.

Nevah Melvin · Google · 27 Feb 2026

Don’t bother going if you are sick or pregnant as for the doctors are so lazy. I’m pregnant and have infection yet the doctor couldn’t be bothered to do his job and send my prescription to the pharmacy at all.

Wayne Davey · Google · 3 Feb 2026

I Was in the healthcare centre to get a x-ray on my right knee and right ankle.Thanks to the health care team who assisted with my knee and ankle very quick and organized as well. Thank you again to the Whitecourt healthcare provider and staff you’re the best. Kind regards Wayne Davey

Terry Melvin · Google · 8 Jan 2026

Take our 2yo up to get looked at being sicker than a dog and can’t cough up her mucus, we sat there for over an hour while they sat and chit chatted while no other patients in sight. Clearly this town needs more doctors if they’re so busy they can’t see any patients quicker

Laurie Cunningham · Google · 5 Dec 2025

We are relatively new to Whitecourt. We’ve lived in Ontario and New Brunswick. When comparing hospitals from those provinces to here, Alberta hospitals are great. My husband and I have been amazed with our experiences at the Whitecourt hospital. Everyone has been kind and we have had no wait time. Coming from a province where we had to wait on average 8 to 12 hours to see someone, where people have actually died in the waiting room I feel we are blessed.

Luna Moonshine · Google · 28 Oct 2025

A Profound Failure of Care for a Pregnant Trauma Victim I do not consider this institution a safe place for anyone in need of responsive, trauma-informed care. I first arrived at the emergency department around 1 AM this morning, 12 weeks pregnant, barefoot, and in wet clothes after fleeing an altercation. I was seeking refuge and a medical check. What I experienced was a cascade of neglect and insensitivity. Initial Abandonment: I initially found the entrance deserted, with no staff in sight after pushing the emergency button outside, repeating “I need help.” I was found and followed into the entrance by the individual I had left. Inadequate Triage: The triage nurse stated they "couldn't check on my baby" because I wasn't far enough along and could not answer my urgent, time-sensitive question about abortion options in Alberta. I was left to wait cold and wet, in soiled pants and without shoes. Basic comforts like a blanket or booties were only mentioned later, after I insisted I needed to leave to complete the paperwork necessary to try to secure my access to food, medicine, and shelter. Deception to Keep Me: I was told the doctor was "right there" to convince me to stay, even as I asked to get some fresh air. I continued to wait. Uninformed and Judgmental Doctor: When the doctor finally arrived, she was also unable to provide much information on my options, beyond telling me I'd have to go to Edmonton and she didn’t know if the pill was still an option at 12 weeks. When I explained my children have been missing for a year and I didn’t want to relive that experience or risk a child—in response to “why do you want an abortion”—, she followed up with asking when I moved here. I answered when and she responded with a deeply insensitive and irrelevant question: asking if that was when I had "stopped looking for my kids." No Physical Examination: Despite my visible distress, my pregnancy, and the fact that I was barefoot, and statements of injuries/events, the doctor performed no physical examination. Beyond standard triage (blood pressure, etc.), she did not assess my well-being or even the visible cuts on my feet. False Documentation: Most alarmingly, the doctor documented that I "refused care." This is categorically false. I was refused the care I sought. I was denied answers, denied an examination, and denied compassion. I was walked home with the same untreated, bleeding wounds I arrived with. I came to this hospital in a state of extreme vulnerability. I was met with ignorance, judgment, and a complete abandonment of medical duty. The final insult was being falsely labeled as non-compliant. This experience added profound trauma when I needed safety and expertise most.

Riley Codey · Google · 15 Aug 2025

Been to this hospital a few times I think whitecourt in general has a huge problem socially and bullying culture! Dr. Njideka Aneke is like talking to a wall David likeness is unprofessional rude and nasty Dr. Arize Agunwa is interesting Wait times are extremely long when I was here and waited hours inside etc.

Priyanka Khanna · Google · 1 Apr 2025

The wait time in always more than 3 hours...My daughter waited in fever and pain and finally had no reasonable medication given to her...Only Tylenol...That even a pharmist can give...Whats the use of waiting 4 hrs and getting a general medicine...No further health assessment done.Very pissed off with the experience.

William (Handro) · Google · 8 Oct 2024

I have had multiple bad experiences at this hospital, i used to come here every night when i was 16 around 2am to 5am in pain for a disease that I have and Doctor Ojedoukn was the doctor on call every night and she would give me gravol and something else for pain, she also told my parents that I was faking my pain because I just didn’t want to go to school and she would leave right after that and she would repeat that process every night that I came into emergency, her husband Dr. Joseph Ojedoukn (I think his name is) and also Dr.Byers helped me out the most and tried there best in finding out what was wrong with me and it took a private clinic in Edmonton for them to do an MRI on me while Dr.Ojedekin refused on giving me a requisition for an mri or any type of scan. You get asked all sorts of questions and very unnecessary questions for example I came in for a requisition and was asked multiple times about domestic violence. The wait time for seeing a doctor is also ridiculously long at this hospital,I have had friends wait at this hospital for longer than 4 hours to see a doctor, for them to leave and go to mayerthorpe for help, I myself have waited 2 hours before before seeing a doctor with my mother while she cut her hand open down her to tendon. I also overheard 6 nurses making fun of patients and wanting to discharge another patient and get him out as quick as possible. Although I will say there are some very nice people here and the Lab people and x-ray people are also very nice, very helpful and friendly

Clinic details

(780) 778-2285

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At the clinic

Accessibility

Step-free entranceAccessible parking

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Credit cards acceptedDebit cards accepted

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