ICBC
Andy Sutherland · Google · 21 Jul 2026
Westside Physiotherapy & Acupuncture
★ 5.0 (276 reviews)West Kelowna, BC(250) 768-5907
Extended health plans direct billingICBC✓ Accepting new patients
Next openingToday · 8:45 AM13 openings free today
Typical price$92.50–$130half of 15 listed prices, on $75–$150
Care offered5 disciplines27 services · 12 practitioners
Last checked6 hr agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you book1 note before you bookReadHide
We have a 24-hour cancellation policy. Please provide at least 24 hours’ notice if you need to reschedule or cancel your appointment. Late cancellations will be charged 50% of the appointment fee, and no-shows will be charged 100%.
About the clinic
Westside Physiotherapy & Acupuncture is a kinesiology and massage therapy clinic in West Kelowna, with a reputation built over the past 30 years. The clinic provides education so patients can be involved in their rehabilitation, and practitioners complete rigorous training with continuing education. Its catalogue lists 25 bookable treatments, with 12 practitioners working five days a week. Kinesio taping and shockwave therapy are among the services offered. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. Their front desk direct-bills ICBC and submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.5.0276 reviews · Google
5 ★99%
4 ★1%
3 ★0%
2 ★0%
1 ★0%
Anthony Evans · Facebook · 9 Jul 2026
“I am a west Kelowna resident. The location is very convenient and the professionals are fantastic (Rachel, Katie, Kristen and Naythan thanks for all the treatment that I come in last minute for). The physios have been terrific with specific injuries I’ve had from blue collar work, downhill mountain bike crashes and more recently Ironman triathlon and thr large volume of training with it. Nouh has been wonderful, and is first venture into osteopathic treatment which I have been enjoying as preventative maintenance. Lauren the acupuncturist also has a great knowledge of anatomy and has been turning around a rolled ankle that I turned into a chronic injury with over training. Alicia massage post race is wonderful. Lyn and Lisa in reception always have their finger on the pulse and are a pleasure to deal with. Thanks team!”Read moreShow less
Danielle Baldwin · Google · 2 Jul 2026
“Amazing experience with Dr. Lauren Hu! I had my first acupuncture treatment for sciatica and experienced almost immediate relief. She was kind, professional, and made me feel completely at ease. I highly recommend her to anyone considering acupuncture! Here’s to my first sleep without pain in weeks… thank you Dr. Hu!”Read moreShow less
All 10 reviews →Show fewer
Lotti Derungs · Google · 21 Jun 2026
“Beautiful place, lots of fruits, veggies delicious ice cream, jam Bakery place very friendly staff sitting areas inside and outside just a must to enjoy”
Qumars Ca · Google · 10 Jun 2026
“Massage was excellent very good job. I was Not impressed with the Physiotherapist that wasn’t helpful. Not much hands-on to fix the issue. Management at the clinic had a follow up appointment with me and the issue was addressed and resolved by Nicole, professional and helpful. I am satisfied with the outcome and appreciate the follow up.”Read moreShow less
Mariola Norek · Google · 5 Jun 2026
“I have been using Westside Physiotherapy for several years and have always had an excellent experience. Kristen is a highly professional and experienced physiotherapist who is very thorough, attentive, and takes the time to listen to all of my concerns. Recently, she suggested using IMS (Intramuscular Stimulation) to help with my tense muscles, and the treatment helped me tremendously. I have also received treatment from Naythan PT and Alicia RMT in the past. They are both excellent professionals, knowledgeable, caring, and dedicated to providing quality care. I would confidently recommend any of them. The front office staff are always friendly, welcoming, and helpful as well. Overall, I would not hesitate to recommend Westside Physiotherapy to anyone seeking quality physiotherapy care.”Read moreShow less
gayan wijesinghe · Google · 27 May 2026
“I am so glad I met my physiotherapist, Rachel Shaw. She listened with genuine interest and empathy, and we worked together to create a treatment plan. She made sure I clearly understood how to perform the exercises correctly. The treatment plan was very successful, and I will definitely return to Rachel for any future injuries. All the staff at the clinic are amazing as well, friendly, helpful, and professional.!”Read moreShow less
Mikaela Monette · Google · 26 May 2026
“I always have such a good experience with Alicia! She really listens to what’s going on and makes you feel genuinely cared. I always leave feeling relief after a treatment, and I love that she gives helpful suggestions, stretches, and things to work on at home too. Alicia is an easy and comfortable person to talk to, which makes the whole experience even better. Highly recommend her to anyone looking for an RMT who is knowledgeable, caring, and amazing at what she does!”Read moreShow less
Alana Ridgeley · Google · 26 May 2026
“Kristen is absolutely amazing. She has helped me with treatments, tailored exercise programs for strength/recovery, and pain management, for a condition that I have to live with and manage daily. I do not know what I’d do without her, she has been a saving grace. The clinic atmosphere is professional, cheerful and optimistic. They also do direct billing for my plan which is so convenient. I highly recommend Westside Physiotherapy & Acupuncture.”Read moreShow less
Bill Robinson · Google · 26 May 2026
“I’ve been working with the staff here for a bit now after an accident and they are top notch at what they do. I’ve come a long way to recover and I’m so grateful for there professionalism in helping me achieve it. If you’re looking for a great place to help you out in a small or bigger situation. I highly recommend them. Bill.”Read moreShow less
Clinic details
Location
More in West KelownaClosed today
Hours
- Mon – Thu
- Closed
- Friday
- 8:00 AM – 3:00 PM
- Sat – Sun
- Closed
Free today
13 openingsBrett AbercrombieMassageFrom $130 for 60 min — the lowest massage therapy price shown for this clinic.8:45 AM10:00 AM
Naythan MurthaPhysiotherapyFrom $105 for 30 min — the lowest physiotherapy price shown for this clinic.10:00 AM
Adam St. CroixPhysiotherapyFrom $105 for 30 min — the lowest physiotherapy price shown for this clinic.12:15 PM12:45 PM
At the clinic
Accessibility
Transit nearbyStep-free entranceAccessible parkingAccessible washroom
Parking
Free parkingFree parking lotFree street parking
On site
Washroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Getting seen
Accepting new patients
Accepting new patients
Read from the clinic’s own words. Confirm when you book.
