Linda Moreal · Google · 5 Aug 2025
West Park Long Term Care Centre
★ 3.7 (24 reviews)York, ON(416) 614-9494
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.Perpetual Asibor · Google · 18 Jul 2024
“The staffs and management team are nice. I had a beautiful experience during my clinical placement and i learned a lot which shaped me into a better person”
Rosa · Google · 21 Mar 2024
“Dad was at Westpark for a few months and, we could not be more thankful for the care he received. The entire team lead by the Director of Care Vanette were exceptional. On a daily basis, the PSWs (mainly Norma and Dennis) found ways to relate to dad and always took the time to listen to his stories, recipe ideas and life advice. There was never a hesitation for the team to communicate with the family. There truly are no words to express our thanks and appreciation.”Read moreShow less
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Marian Scott · Google · 21 Nov 2022
“Our Mom was a resident at West Park for the last 4 years. It was quite an adjustment for Mom initially. Staff recommended Mom use a wheelchair instead of her walker in order to prevent a fall. Mobility issues aside, the quality of Mom's life during this time improved. Her level of care in terms of attention to treating the extreme dry skin condition of her legs (the previous LTC centre did not address this problem), keeping her safe (the previous LTC placement did not take Mom's personal safety seriously), and the overall staff commitment making West Park truly feel like home, made all the difference. When we received a phone call on November 6th from Nadia, the Nurse Practitioner, it was one family had been expecting. We were advised to visit Mom that day. I explained that we were planning to come by at noon to help with Mom's feeding. Nadia expressed the opinion we should come as soon as possible. After our visit family decided to have Mom receive palliative care at West Park rather than in hospital. It was the right choice. The nursing staff on the 2nd floor, Weston wing, gave Mom their utmost attention. Family took shifts during that week in order to be with Mom in her room. On Friday, November 11th, the nurse phoned to let us know Mom had passed in the early morning surrounded by staff. Remembrance Day will always hold a special meaning in our hearts, as will the staff at West Park.”Read moreShow less
Nickei Louise · Google · 11 Nov 2022
“my grandma has been here for 3 years and the staff has always been so kind to her, recently when I spoke to Andrea to help with her finances she was so understanding and patient when explaining policies to me.”
Julie Williams · Google · 13 Aug 2022
“My mother in law was there for 3 years and received excellent care. Thanks so much to the staff of the Hughes Prittie floor. You are the best!!”
J Bor · Google · 7 Nov 2021
“Excellent care from kind and dedicated staff and management. They are always focused on the heath and welfare of our Mom. Plenty of group and individual social programs. Regular communication with our family on Mom’s status. Very happy with our choice of Westpark.”Read moreShow less
Elle Cass · Google · 4 Jun 2020
“This place is so dirty it needs to be updated/renovated or at the very least re- paint the walls. House keeping needs to clean more often the floors are sticky and the place is constantly smelly.”
Ernest Furtado · Google · 22 Oct 2018
“My dad is still there. It's a very good place. Their only challenge is they are often short staffed like most places”
Sockeye Salmon · Google · 10 Apr 2016
“Beautiful grounds, really nice up to date facility and friendly staff. Road access is not straight forward. Expensive paid parking.”


