Waterford Family Health Center

★ 4.0 (25 reviews)Waterford, ON(519) 443-6694

wfhc.ca

Booking happens on the clinic’s site

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Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.025 reviews · Google

K · Google · 23 May 2026

Moved to the area so I’ve been going to this dentist a couple years ago my last couple appointments were awful I seen a hygienist who kept fear mongering me of the spaces in my teeth and how they will affect this and that. Almost made me feel like she wasn’t trying to make me feel bad , the dentist came in and said it was fine , even after I told her I’ve done my own research on it she just wouldn’t drop the topic , after that I was told on the phone me Canadian dental plan would cover my full visit after being shocked that it did not and I had a fee to pay I was questioning it and instead of the receptionist giving grace and explaining she got very ignorant and snippy and rude while other patients were in the office and I felt degraded . She was a snob of a receptionist that could barley show emotion because her face had that much Botox in it

Natasha Crook · Google · 26 Nov 2025

The doctor's office here has been fantastic but the dental side of the clinic I would not use again. I took my kids in for dental checkups and x-rays and they took each of them back and didn't let me into the room because I had my other kids with me and it would be too much. They should have told me this in advance. No doctor should ever be taking a child into an office without a parent present and we were very uncomfortable with the situation. We have since found alternate dental Care and will continue using the medical side of the office as we do love the staff and receptionist there.

john gawrylash · Google · 17 Sept 2025

New to the area , looking for family doctor . Went for a meet and greet with a family doctor . Told to go for blood work and then the doctor would decide if I could be a patient . In my opinion they're screening new patients . They're lucky there isn't an abundance of family doctors and patients were screening doctors because they'd be out of business .

Lisa Piasentin · Google · 6 May 2023

Love everyone here! Dr. Eivers is the most amazing dentist I've ever had. I am a big baby and he always does everything he can to help ease my fears and anxiety!! The staff are amazing all around!!! Thank you for always making time for me when i need it the most!!

Fredrick Brown · Google · 8 Mar 2023

If I could give this office 10 stars, I’d still be not giving it justice. I am a tough customer - I’ll admit, but the office of Dr. Millar-Book is AMAZING! Lindsay & Shawna (I hope I spelt their names right) are incredible. Very friendly, knowledgeable, and attentive. I have never had an issue to get in quickly to see Dr. MB. As for Dr. MB, she is a smart, caring, fantastic doctor. I’m very privileged to have her as my doctor. Anyone who is thinking of making the switch to have her doctor, your doctor, you’re making the right choice. If you have something bad to say about her or the office, or didn’t rate her at five stars, I would kindly say that you should go to another office, and I promise you that you’re gonna see that you had it made.

Aline Dalby · Google · 10 Jan 2023

Today was my first time going to a new dentist in 35 years and I was sceptical about seeing a new dentist. Dr. Al-Rais was so nice and very competent she put me right at ease and explained everything that was going to happen. Her staff from the her assistant to the receptionist were so nice and sympathetic. I am so happy to have found a new dentist that I can trust. Thank you to her and her team for making me feel so comfortable.

A A · Google · 17 Feb 2022

This is purely in regards to the dental office, 2 Stars is only because the secretary's are fantastic, very nice, the dentist however ruined my teeth. 5 Months after getting surface cavities filled (upper mouth molars on left and right side) one half of my mouth is still in pain and the other side the bite is off causing one tooth to make contact before the others causing a fair amount of discomfort. I went back in hoping for at least an adjustment and to try and determine why the one side was still hurting and to get the bite adjusted and was charged $125 and neither was resolved despite the dentist making multiple attempts and drilling teeth that were not even worked on.

Mojave AudioNexus · Google · 17 Nov 2021

I've been a dental patient at the Health Center for some time now and find that all the dental staff are very competent and the work I have had done was of high professional standards. The receptionist has always been very accomadating when I have had to rebook an appointment. She has gone out of her way to provide me with organized information regarding my treatment plan. I have always felt welcomed in the office have and I've noticed they treat all of their patients with respect.

Brad Neamtu · Google · 2 Feb 2021

I had a root canal done at the Waterford Family Health Center today and I could not be happier. The doctors, hygienists and front line reception provide such wonderful heart-felt care and friendliness that is second to none. Everything is explained in detail before the procedures and the dental work is outstanding. I am so lucky to be a part of this amazing dental team. I wish I could them give 6 stars. They deserve it.

Carly Meade · Google · 25 Jan 2021

My large family had no where to go after our family doctor retired and this health center saved us. We have now been multiple times and each time the receptionist has interacted and played with my children while we waited. She always has a happy and joyful manner about her which makes my children less scared about the doctors office.

Clinic details

(519) 443-6694

Open today until 5:00 PM

Hours

Mon – Thu
9:00 AM – 5:00 PM
Friday
9:00 AM – 2:00 PM
Sat – Sun
Closed

Direct billing — not yet checked

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At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.