Vision Clinic | Ontario St.

★ 4.6 (219 reviews)St. Catharines, ON(905) 646-3030

thevisionclinic.ca

Booking happens on the clinic’s site

Clinicly can’t see live times for Vision Clinic | Ontario St. — their scheduling system isn’t one we connect to.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.6219 reviews · Google

Barb Fair · Google · 8 Aug 2026

Recently, I visited The Vision Clinic on Ontario St. and had a great experience! They went above and beyond to deliver exceptional customer service! The sunglasses I was looking for were a replacement pair that I loved and unfortunately lost on a vacation. Nicole searched and was successful in locating the exact pair that I lost before my upcoming weekend away! Thank you so much for your great customer service, Nicole!

Ioanna Priftis · Google · 26 Jul 2026

Camellia is the best! Her expertise, style and great personality makes your investment for your look fabulous! Thank you to the optometrist and optician that makes me feel and look my best!

anik Ldg · Google · 25 Jun 2026

good costumer service but i feel i was misdiagnosed, as soon as they gave me my glasses I let them know I can barely see, but they assured me they were mine. I gave it a few months and I still can't see, they were expensive glasses so now I have to wait for my benefits to restart to get new more accurate glasses

Greg · Google · 25 May 2026

Stopped in as i had lost my glasses, every time i go there the staff are so friendly and help full i wish had gotten there names. I was fit with new glasses within 15 minutes and were on my face with in a couple of days thank you for your help again

Stephanie Pitcher · Google · 28 Apr 2026

I was getting progressive lens for the first time and had a hard time adjusting to them. The staff were extremely helpful, had the lens altered twice, they were super friendly and made sure I was happy with my new glasses. I highly recommend this location because the staff were exceptional.

Roumi Ivanova · Google · 18 Mar 2026

I recently visited the Vision Clinic on Ontario Str. in St. Catharines, and I was very impressed with the professionalism of the staff. Dr. Kelly Walker was very thorough with the exam, patient with my questions and explained very well what kind of follow up and care we will have to take going forward. The staff (Joanna and Nicole) who prepared my glasses were friendly, helpful and took their time to understand my vision needs. I would highly recommend this clinic to anyone looking for eye care services!

Oleinka R · Google · 28 Jan 2026

My mother visited the Vision Clinic on Ontario St. in early January 2026 to purchase new frames using lenses she had bought elsewhere. After choosing frames, she left her lenses with the staff. She was later told they could not proceed without a deposit and a signed waiver, so she returned to retrieve her lenses. When she picked them up, one of the lenses was chipped along the edge. Replacing the lenses will cost approximately $1,000, and the damage now limits her to smaller frames. Vision Clinic did not make any glasses for her; instead, her lenses were damaged while in their care. Because of this experience, we would not recommend Vision Clinic on Ontario St.

Tammy Stienstra · Google · 4 Jan 2026

I had an amazing experience from the time I walked in the door until I picked up my glasses less than 10 days later. From the eye exam to working with Nicole and picking out my glasses and sunglasses; I couldn't be happier. I highly recommend the Vision Clinic on Ontario St. St. Catharines! Thank you Nicole!!

User Wilkin-crou999 · Google · 16 Dec 2025

The staff were very helpful without being pushy. They tailored a deal to my needs. That were ready to apply the cost to my benefits program - if I had one. And when I can to pick them up - they fitted my new and my old glasses to my face. I WILL BE BACK!

Kelly Haick · Google · 15 Feb 2024

I've been coming here for at least 20 years. The service is AMAZING. Honestly, I can't imagine trusting anyone else helping me pick out my glasses. They are absolutely honest when you've picked the wrong pair and celebrate alongside you when you find the win! They've put up with me through more "learn how to wear contacts" sessions than I want to admit (still can't do it) with absolute patience. There's always a deal, whether it's 2 for 1 or an in-house special. I highly recommend. 🌟 🌟 🌟 🌟 🌟

Clinic details

(905) 646-3030

Closed for the day

Hours

Mon – Fri
9:00 AM – 6:00 PM
Saturday
9:00 AM – 4:00 PM
Sunday
Closed

Direct billing — not yet checked

We haven’t read this clinic’s billing notice yet.

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.