Urban Massage Therapy Inc

★ 4.8 (49 reviews)Kelowna, BC(250) 868-3060

Accepting new patients
urbanmassagetherapy.ca
Next openingSat 19 · 1:00 PM1 opening free Sat 19
Typical price$86.25–$130half of 22 listed prices, on $75–$210
Care offeredMassage therapy22 services · 3 practitioners
Last checked3 hr agoopenings, straight from the clinic’s booking calendar

About the clinic

*NOTE: If you do not see a 60 minute treatment time available and would love to get in sooner, try to book a 45 or 30 minute treatment time to view more options! Notice of rate increase: Effective September 15th for Robin and Paije. Pascal’s rates will remain at our current rates.Read more about Urban Massage Therapy Inc

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.849 reviews · Google
5 ★88%
4 ★10%
3 ★0%
2 ★2%
1 ★0%

Kat Nat · Google · 30 Jul 2026

Pascal was great at explaining everything, easy to talk with and very mindful of the pressure used on tender spots.mentions Pascal Begrand-Fast →

Tiffany Weninger · Google · 17 Jan 2026

Set up in a beautiful house on Bernard, parking across the street. Pascal was friendly and I loved his technique! I will be going back!mentions Pascal Begrand-Fast →

Kate Dailey · Google · 8 Jan 2026

Pascal is amazing! I've only been to about 8 or 9 RMTs in my lifetime, but this was, without question, the best massage I have ever received. Initially, we had a short chat about which areas I wanted him to focus on and he did exactly what I requested. On my intake form I mentioned that I am an introvert and do not enjoy small talk. Pascal was perfectly quiet - aside from checking in about pressure & whatnot from time to time. The background music was great & very relaxing, and the room temp was perfect. There was a notable difference in my lower back as soon as I sat up on the table - thank you, Pascal! I was hesitant to go to an RMT who wasn't a woman but he put me at ease immediately. My Mom loves him too! Go see him - he's fantastic!

mentions Pascal Begrand-Fast →

Lauren Klassen · Google · 14 Feb 2025

Urban Massage has been a routine landing point for self care for me for the past 6 years. Paije is PHENOMENAL. Her skills are exceptional but what sets her apart as a therapist is her genuine care for her clients and ability to create a safe and welcoming space. The caring environment, beautiful space, and skilled therapists make this clinic an outstanding place for wellbeing! Thank you Paije and Robyn!

mentions Paije LePoidevin →

Holly Smee, MA RCC · Google · 23 Feb 2024

Robyn and her team are amazing. When she learned my boyfriend and i were badly hurt in a car accident, she made sure both of us were booked in and got the care we needed, immediately ✨️

karen pickering · Google · 16 May 2023

Had a wonderful massage with Paije. I stand alot for my work. She got into all the spots that needed to be worked on. Very professional and attentive to comfort level which is greatly appreciated!

Nathaniel Lee-Ran · Google · 23 Apr 2022

I was in a car accident last week and needed soft tissue care. I went to one appointment and found Terra to be professional and enjoyable as an RMT. I made further appointments and was called this morning and told that Terra had called in sick and Urban had to cancel 2 hours before my appointment. The other RMT that called was cold and didn't have any care for my situation over the phone at all. I asked the team member if there was anything they could do for me since I was experiencing substantial pain and they said there was nothing they could do except book me in again the next week. Usually when a business makes a mistake that affects a customer in this way they provide some sort of compensation as the customer is expected to when they cancel on a provider on short notice. Urban was disinclined to offer any solution beyond waitlisting for another short notice appointment that I would have to pay full price for. I feel that this business does not value their customer relationships and I won't be returning here until my concerns are adequately addressed. This business neglected to follow up and expected me to provide them with more business to remedy the situation as you can read below.

Shalyn Syrjanen-Ross · Google · 31 Mar 2019

I love this clinic. I have been to a few different clinics in town, they all left me disappointed, between staff yelling, the sound of chiropractors working and even the sound of weights smashing. Not here! The staff is talented and locvely, the building is quiet, the parking is free, location is excellent, the direct billing is appreciated. I will never go anywhere else.

Jaclyn Lamont · Google · 23 Nov 2018

This is the BEST massage place I've ever been. I've been searching around for a place of this caliber for quite some time. Staff are friendly/talented/knowledgeable and focus on what is important to you. Urban Massage provide direct billing and online booking making it extremely convenient for busy people! I cannot say enough positive about this place and the atmosphere. Would 10/10 recommend Urban Massage to anyone.

Lacy · Google · 20 Sept 2018

I've been struggling with neck pain and headaches for a long time. This place was recommending to me by a friend and I have to say, these girls are great! Courtney always listens to me and really focuses on helping me out. Keep up the great work!

Clinic details

(250) 868-3060

Open today until 8:00 PM

Hours

Mon – Sat
8:00 AM – 8:00 PM
Sunday
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Transit nearbyNo step-free entrance, per Google

Parking

Free parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.