Trailsedge Family Dental / Centre Dentaire Familial Trailsedge

★ 4.8 (150 reviews)Orléans, ON(613) 800-0022

trailsedgefamilydental.com

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Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.8150 reviews · Google

Linda Flack · Google · 17 Jun 2026

Dr. Ali put me at ease before starting some work which made for a very welcoming and easy procedure. They both were caring, kind and considerate! I would highly recommend this dental office.

Chris Fliesser · Google · 13 May 2026

Very unprofessional and disrespectful experience. They called me at 9 am asking if I could come in at 930 to move up my appointment because it would fill a gap in their schedule. I said no problem. However, when I arrived they made me and my 10 month old baby wait in the dentist chair for 40 mins before the dentist arrived. No apology or anything, and I scrambled to come in early for them. Terrible customer service and overall attitude and demeanor towards customers. I've been to many dentists before and never seen anything like this. Edit: The wait was at least 35 minutes from our scheduled time. I checked my clock at that point. Pretty crazy how they will claim that I waited 20 mins in a reply to this review when the dentist came several minutes past 10 am.

Josee Robertson · Google · 8 May 2026

New at this clinic and don't regret transferring here. Friendly staff, modern clean clinic. Haven't needed any dental work in 40 years other than my routine cleaning. But today, Dr.Ali did some work expertly and professionally. He was gentle, patient, and calming. I had a very good experience and was in good hands with him and his assistant.

Jeff C · Google · 8 May 2026

I visited this clinic a few times, it has a nice waiting room, staff are friendly and the hygienist who did my cleaning explained some basic issues thoroughly but I did feel like I was always trying to get upsold. They almost immediately recommended visiting 3 times a year instead of 2, and the dentist recommended 4 fillings on the first visit, I ve only ever had 2 filings the last 11 years so immediately recommending 4 was a shock. I went to another dentist for a second opinion and they told me none of the fillings were necessary and could even damage the teeth by removing enamel in order to do the fillings. They also make you book seperate appointments on different days to view the dentist and hygienist so you end up missing more work. Overall, I wasn't thrilled with my experience, the place has potential but I'm very wary of the upselling.

Samer Hamoudeh · Google · 5 May 2026

Dr. Ali and his amazing team consistently provide outstanding care. The staff is welcoming and professional, and every visit has been a great experience. I highly recommend this clinic.

Bravo Tango · Google · 5 Mar 2026

I moved here last year and have had good experience so far. Their hygienist, Aman is my favourite. She’s very thorough and doesn’t rush. The only downside is the clinic can’t coordinate between my and my husband’s insurance that’s why 4 stars.

Omar aboufakher · Google · 5 Mar 2026

He is a very good dentist. He seems experienced and works very professionally. I felt comfortable and confident in his care. 👍

Batool Murtaza · Google · 22 Mar 2025

We had the most amazing experience at this clinic. My two daughters ages 6 and 8 loved their hygienists Nicole and Sabrina, who were both SO great with children, gentle and caring and calm throughout the whole process. Dr. Ali had great bedside manner and answered all my questions and concerns in a reassuring way. My girls told me afterwards they didn’t want to go to any other clinic besides this one. Receptionists were super friendly. Highly recommend.

Sean Campbell · Google · 18 Feb 2025

Great work by all staff, Dentists have excellent bedside manner as well as reception and hygienists. Very modern and inviting office with state of the art technology. Highest of recommendations. Many Thanks Sean

Susan Kourakis · Google · 6 Feb 2025

Great experience at Trailsedge. Staff is amazing. I dealt with Hind, Stephanie and Akilah. Dr. Ali explained everything. The clinic is super clean and modern looking. The new extension looks incredible!

Clinic details

(613) 800-0022

Open today until 8:00 PM

Hours

Monday
9:00 AM – 5:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
12:00 PM – 8:00 PM
Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 3:00 PM
Sunday
Closed

Direct billing — not yet checked

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At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

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