The Healing Theory

★ 5.0 (163 reviews)Toronto, ON(416) 690-7077

Extended health plans direct billingAccepting new patients
thehealingtheory.ca
Next openingToday · 1:30 PM20 openings free today
Typical price$100–$190half of 119 listed prices, on $25–$285
Care offered10 disciplines133 services · 16 practitioners
Last checked5 hr agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you bookRead

We have a 24 hr cancellation policy. Failure to show up for a scheduled appointment without notice or cancelling within 24 hrs will incur a fee.

About the clinic

The Healing Theory is a counselling, physiotherapy, and massage therapy clinic in Toronto, offering pelvic floor therapy, custom orthotics, and cupping. The catalogue lists 120 bookable treatments with a team of 16 practitioners, open six days a week. The building has a step-free entrance, an accessible washroom, and transit within walking distance. Their front desk submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0163 reviews · Google

Wahida Zaman · Google · 14 Jul 2026

I tried the healing theory after one of my favourite RMT moved to a different province. The reviews for this location were amazing and I felt very confident booking an appointment. On my first day I was welcomed by the receptionist she was very kind and polite. I booked with Brooke who again was kind and easy to chat with. We bonded over our love of cats. After my massage I was chatting with the receptionist to book a naturopath appointment, my insurance covers for a licensed ND and I was very eager to try, after a very lengthy chat I was told that I would not be able to claim for this service despite the ND being licesned. The reason from the receptionist was not clear and I felt as if she was going in circles so I cut the chat. If you were to google licensed ND the healing theory does show up so I am still confused about this. However I decided to go back and book another RMT massage with Samantha Jimenez. When I came to the location I was told by the receptionist that she would be 5 minutes late, no big deal. But having a customer service background I would have expected for Samantha once arriving to casually apologize and thank me for waiting. When Samantha arrived she seemed very tired she spoke with the receptionist for a few minutes without addressing me. Then she invited me into the room and did not mention anything about being late. I still chose to continue because it was literally 5 minutes not the biggest deal. My issue with my massage was Samantha for the majority of the service was sitting and I felt as if the massage felt "lazy". I felt as if she kept doing the same circles. The initial part of my massage she was using the point part of her elbow I let her know it was quite painful and she stopped for a little bit and continued using it later on. The massage from Samantha was either lazy and my body began falling numb or it was way too aggressive. I remember thinking "when will this massage be over with". When the massage was done, Samantha was at the front sitting on a chair and engaged with her phone. There was no acknowledgement of me, no asking how do you feel, it was pretty unprofessional. I then spoke first and said "thank you for your time Samantha". To which she replied kindly "yeah no problem". I did not mention my experience to the receptionist or to Samantha afterwards because they both seemed to prioritize speaking to each other. I want to mention how I do think the staff here are sweet but I was really disappointed by Samantha's nonchalant massage I felt as if I wasted my 130$.

JP · Google · 28 Mar 2026

Been going to their clinic since December last year since I live nearby. Tania is my physiotherapist and she is the best! She listens and understands my upper back issues while at the same time explaining to me nicely what causes it and how to strengthen my muscles. Always a relief after every session!

Oleksandra · Google · 23 Jan 2026

Pilates with Sasha is absolutely the best! I’m in love with her classes, always challenging, motivating, and so effective. My favorite workouts!

Sarah Nuzhat Khan · Google · 31 Dec 2025

The issue was resolved promptly, and Dr. Laura personally reached out to clarify everything, which I truly appreciate. Her professionalism and the way she values her patients really stood out and gave me renewed confidence in The Healing Theory. One of the best in the GTA for service and care. Highly appreciated! ---------------------------------------------------------------------- I booked a 75-minute registered massage therapy session with The Healing Theory on November 27 for December 22 at 5:15 PM. On December 16, just before the holidays, I was informed that my appointment had to be changed. Since it was the end of the year, it was extremely difficult to find another RMT on short notice. After following up, they offered me a new appointment on December 29 at 11:00 AM with another massage therapist, Samantha. This appointment was confirmed, and I was told I would receive a confirmation text soon—but I never did. On December 29, I called the clinic 4–5 times, left voicemail messages, and received no response. I also did not receive the usual 24-hour confirmation text or email. Then, 34 minutes before the appointment, while I was already on my way and called to let them know I was coming, I was informed that my appointment had been cancelled. I had taken half a day off work, and my time was completely wasted. What was most disappointing is that no one bothered to notify me of the cancellation in advance. I have been a loyal client for almost two years and always appreciated their service, but this experience was extremely unprofessional and frustrating. Additionally, I am covered under an insurance policy and this coverage expires at year-end. Due to their last-minute cancellations and lack of communication, I was unable to use my remaining benefits.

Brinston Marneni · Google · 16 Oct 2025

Had severe neck and lower back pain. I booked a 60 min session with their RMT, Dwyane, who really helped me. Found him quite knowledgeable and skilled. Booking another session with him soon.

Omachi · Google · 13 Sept 2025

I have been coming to Healing Theory couple times and tried few different treatments , i always feel so happy and relaxed after walking out each session. Everyone is friendly and patient. The vibe is very “healing” as its name. I’m so glad they are in the area cuz it so close to my home. Their booking system is also easy to book and modify appointment. 100% recommended. I had facial acupuncture treatment with Gigi today. No pain at all and she gave me the best facial massage i ever had in my lifeeee

Tsega Alemayehu · Google · 4 Sept 2025

Tania is amazing! She made me feel so comfortable during my sessions and really took the time to provide excellent care. She’s kind, professional, and very easy to talk to. The Healing Theory, where she works, is also super clean and inviting, it honestly feels like you’re in a high-end, expensive clinic. Highly recommend both Tania and the space!

Siobhan Kelly · Google · 5 Feb 2025

Wow! One stop shop. This place is great, I must add the studio downstairs is an added bonus. Definitely a hidden gem of the east part of the city. Highly recommend checking out the classes. I was very humbled after fusion with Sasha. I’m hooked! Keen to try more. The staff are all friendly and you’re welcomed with smiles and delicious baked goods. (I say that’s a win/ win haha)

Suzanne Mizgala · Google · 20 Jul 2024

My oasis!!! Regardless of what’s happening outside, The Healing Theory is my calm spot. I’ve taken all of the offered yoga classes and they are wonderful. Gill and Sasha are knowledgeable and correct you when needed. The space is super clean and the staff are excellent. There are several treatment rooms where various treatments are offered.

Nitin G · Google · 6 Nov 2023

Laura is an exceptional chiropractor who genuinely cares about her patients' well-being and healing. Her dedication and compassion shine through in her practice. I highly recommend her to anyone seeking personalized and attentive care.

Clinic details

(416) 690-7077

Open today until 8:00 PM

Hours

Mon – Fri
8:00 AM – 8:00 PM
Saturday
9:00 AM – 3:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Extended health plansMotor vehicle claimInterim Federal HealthWSIB

Free today

20 openings
Dr. Nigel LovettChiropracticFrom $45 for 15 min — the lowest chiropractic price shown for this clinic.1:30 PM1:45 PM
Gigi KettererAcupunctureFrom $80 for 30 min — the lowest acupuncture price shown for this clinic.1:30 PM1:40 PM
Class InstructorsPilatesFrom $25 for 55 min — the lowest pilates price shown for this clinic.3:00 PM4:00 PM
+14 more openings today

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible washroom

Parking

Free parkingParking available

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    Classes with no registrations 24 hours prior to the class start time will be cancelled.

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.