Stonewire Optometry

★ 4.6 (172 reviews)Edmonton, AB

Extended health plans direct billing
stonewireoptometry-bookonline.as.me
Next openingNot checked yetwe have not read this clinic’s calendar
Listed prices$20–$1343 services list a price
Care offeredOptometry5 services · 4 practitioners

About the clinic

Stonewire Optometry is an optometry clinic based in Edmonton. The clinic has a step-free entrance and lists four practitioners on its team. Stonewire Optometry is open seven days a week. Their front desk submits claims to extended-health plans.

Booking happens on the clinic’s site

Clinicly can’t see live times for Stonewire Optometry — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.6172 reviews · Google

Arlan Nguepi · Google · 11 Jul 2026

I had a great experience at Stonewire Optometry. Kylie was the one who helped me replace the lenses in my glasses, and she was amazing. She was super friendly, welcoming, and made the whole process really easy. She also worked really quickly while still making sure everything was done properly. Great customer service from start to finish. Thanks again, Kylie!

Megan D · Google · 15 Jun 2026

Came in this afternoon to get my eye checked out after I had a bug fly in earlier today, my eye felt very uncomfortable and wanted to get it checked to be sure. They were super accommodating when I called and made time to squeeze me in and get my eye checked out. Everyone was very lovely and kind!

Michel Paquin · Google · 9 Jun 2026

Amazing staff and service. I had misplaced my prescription to give to pharmacy, they went out of their way to contact the pharmacist personally to submit my prescription. I’ve been going to them for over 6 yrs and highly recommend them.

D.P. Singh · Google · 2 Jun 2026

Nice staff..total corporate enterprise solely in business to extract the maximum from every segment of the market they can...they actually told me AHS was responsible for a co-pay they know they dont have to charge...find a local small business not tied to the profit game this company plays

Skye Burke · Google · 28 May 2026

Four years later and some new staff, things are as wonderful as always. S. Trinch and Dr. Holtz we're absolutely fantastic! 10/10 service! So glad I went to Stonewire and Pearle Vision and will be going back for any and all of my optometry/glasses/vision needs! I'll be directing everyone I know to them! Everyone deserves a raise and a pizza party!

Sassy Eh · Google · 16 Jan 2026

Friday January 16, 2026 @ 9:50 am I’ve been a loyal patient at this optometrist for around 6 almost 7 years, which makes this experience especially disappointing. I came in for a routine check-up but found out my insurance would not be active until March of this year. I completely understood that and politely asked to reschedule the appointment. I was surprised to be told I would still be charged a cancellation fee, even though I wasn’t canceling altogether — just rescheduling and intending to continue my care here. For context, I arrived about 10 minutes late due to traffic and unsafe icy road conditions, and I called ahead to inform the office. I also would have appreciated it if my benefits had been checked before the appointment was scheduled, rather than being put in an uncomfortable position at the desk. After I paid the fee, it was clear I was uncomfortable with the situation. Only then was I offered a “refund” if I agreed to a “health check-up,” after being asked what date I wanted to reschedule. By that point, I no longer felt comfortable proceeding with any appointment that day and declined. The offer felt confusing and unprofessional, especially since I had already expressed that I didn’t want to reschedule. I asked for a receipt and left feeling disappointed and undervalued as a long-term patient. This is my first 1-star review, which I do not leave lightly. The entire interaction made it feel more about money than patient care, which is unfortunate given my years of loyalty. I hope the clinic reflects on how situations like this are handled, especially with long-time patients. As I will not be returning, ever. - Aladdin

B · Google · 2 Dec 2025

They need to send out reminders to the patients similar to other clinics not everyone can remember the appointment dates. A card can be lost not everyone are tech savvy. Staff needs to stop expecting people to remember and not expecting to pay for forgetting this is a extra money grab pocket for themselves. what do they use that extra 25 fee for? Do they claim it on taxes? In fact their receptionists needs to have better communication skills admin skills to remind patients their appts etc... never returning to that place again

AMG Brands Network Inc. · Google · 18 Oct 2025

I’ve been going to Stonewire Optometry since I was a teen and always had good experiences before. Recently, I missed an appointment but never received a text reminder. I asked if they could waive the no-show fee, but they said if they did, I wouldn’t be able to book weekend appointments anymore. I was disappointed with how it was handled, especially after being a long-time patient.

Jaishil Roy Prasad - Jay · Google · 20 Jun 2025

Well, what can I say…I had a metal piece in my eye over the weekend and noticed it the next day when my eyes started itching and was swollen. I called Stonewire the same day I noticed and was able to get an appointment within an hour. Walked in, the receptionist took really good care of me, and she created my profile and within 20-25 mins I was out of the clinic. Thanks to the great team and a special thanks to Dr. Matthew Sobolewski for the corneal foreign body removal. The whole team is great and I'm also new to Canada, so really had a great experience with them. They have really good high-tech machines for eyes and I would highly recommend to see Stonewire if you are having any eye issues or just need a new glasses.

Janelle G · Google · 19 Jan 2025

Dr. Erica Lei and the team at Stonewire are amazing! I needed an emergency eye appointment and I was able to book in on the same day - on a Sunday no less! I booked for later in the afternoon and when I called and asked if they could see me sooner they were able to offer me an appointment 3 hours earlier. Everyone was so friendly and accommodating. I'm so grateful!! Dr Erica Lei is very thorough and concise. A 10/10 for bed side manner as well. I would definitely recommend this optometry clinic.

Clinic details

Opens today at 9:20 AM

Hours

Mon – Fri
9:20 AM – 5:45 PM
Saturday
9:20 AM – 5:00 PM
Sunday
11:00 AM – 3:00 PM

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingNo wheelchair accessible seating, per GoogleNo wheelchair accessible washroom, per Google

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.