Rachel Spence · Google · 6 Aug 2024
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.3.927 reviews · Google
La Vern Simkins · Google · 25 Apr 2023
“This is a retirement home for people that need 24 7 care. The staff are very caring and look out for the best interests of the residents. Meals are cooked in-house. It is in co-operation with the city of Brockville.”
Linda Hill · Google · 15 Feb 2023
“For the third time since last June my mother has had a handmade Afghan taken even though she has a sign in her room not to. The first two have vanished. At this point they don’t even have the courtesy to call us back. Not happy with them.”
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Robin Jackson · Google · 23 Jan 2022
“The Long Term Care facility is located on the St. Lawrence river. The rooms are spacious and clean. All floor staff care, take the time to help their residents and take pride in their work. There are many activities for the residents to participate in and are encouraged to join activities. I’m recommending this facility if your loved one is independent. The care is good but as stated by the resident I was looking after, “it’s a nice place, I like it here, but it’s not like home”. There’s something odd with the management. I’m not sure what’s going on there. The only advice I have is, if their door isn’t open, they are not open to questions and they don’t make you feel welcome then look at other residential care facilities. Then you will have a baseline of how all employees behave. See if the facility asks for the residents wishes regarding visitation of friends and family. See if they ask both the resident and the Power of Attorney or just the Power of Attorney. Make sure your POA is representing the resident and not themselves. Prior to selecting a Long term facility: for the resident: Choose Power of Attorney’s wisely and not out of pressure from family. Make sure you have a lawyer that will represent your best interests. Should your POA not be acting on tasks for your behalf, you will need representation to change your POA.”Read moreShow less
Marge Collister · Google · 28 Sept 2021
“Never stayed just in saw it and out again”
bonnie nowlan · Google · 24 Aug 2021
“Visited a Resident today who was celebrating her birthday. The staff on third floor , Cedar Lodge were so generous and caring to her. These Residents are so very fortunate to have such wonderful caregivers.”
Brenda Montgomery · Google · 28 Jan 2020
“I'm new visiting a friend n mist of staff I met are so caring.thanks a million”
Mark Mcdowell · Google · 21 Jan 2019
“St.lawrence lodge is a beautiful seniors care home built on the shore overlooking the St. Lawrence river. The nurses and personal care aides are really helpful and it's evident they are not just working for a pay check. The downside is that the government support is not enough to ensure the care for those with higher needs as there is minimal staff at certain times. If your loved one is fairly independent and has family who are involved and will be visiting and/or taking them out then this may be the place for them. If they need more support it are less then independent I might suggest looking elsewhere. Not because of the service which is excellent, but because of the financial support if the government that keeps them running as a skeleton staff.”Read moreShow less
Sam Halfpenny · Google · 20 Nov 2018
“Very spacious. Individual rooms for the residents.”
Julie Crowley · Google · 18 Nov 2018
“My mother is well cared for however due to lack of staff she often has to wait for her bell to be answered..other than that, a clean friendly place where the staff works very hard”