Nadine Kerrie Finlay · Google · 7 Jul 2026
Next openingToday · 7:15 AM16 openings free today
Typical price$96.25–$200half of 30 listed prices, on $40–$290
Care offeredMassage therapy37 services · 7 practitioners
Last checked30 min agoopenings, straight from the clinic’s booking calendar
About the clinic
Greetings from Spa Zen! To book one of our Couples Packages, please call us directly at 416.350.2424 and one of our Spa Concierge’s will be happy to assist you.Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.689 reviews · Google
Claudine Vidallo · Google · 24 Jun 2026
“SpaZen was the perfect little oasis in downtown Toronto. The ambience is calm, peaceful, and inviting, tucked inside the Executive Hotel Cosmopolitan. A special thank you to Vlada, the manager, for an exceptional foot scrub. She was professional, welcoming, and genuinely lovely to chat with. The treatment left my feet feeling refreshed and renewed, and the entire experience felt personalized and unhurried. I’ll definitely be back and would highly recommend SpaZen to anyone looking for a relaxing spa experience.”Read moreShow less
J' Kares · Google · 2 May 2026
“Had a great time! Friendly staff, accommodating facility. Booked my massage with Martiena and she was wonderful! Would definitely be back”
All 10 reviews →Show fewer
Ignite Digital · Google · 18 Apr 2026
“Had a facial today with Vlada and it was amazing. She was so kind and patient. She asked me some questions and made sure she catered her steps towards my needs. She made the environment so relaxing and it felt very luxurious. I even came 5 mins late to my appointment and she did not rush me at all, she took her time with everything and I truly left feeling amazing. You need to book with her!”Read moreShow less
Natalia Sorokova · Google · 29 Mar 2026
“⸻ I went to Spa Zen for a facial and honestly had such a good experience. I had my appointment with Vlada and she was super nice and easy to talk to, which made everything feel really comfortable right away. The facial itself was really relaxing and my skin felt so clean and fresh after. You can tell she actually cares and takes her time, not just rushing through it. I’d definitely go back and would recommend her for sure.👍👍👍”Read moreShow less
Lily Liefe · Google · 29 Aug 2025
“Booked the signature massage. Was exactly what I needed. Lounge space is lovely and has all the basics to spend some time unwinding. Will be coming back with a friend for my bday in a few months. Clean, prompt, & professional. A little noise from the nearbh construction unfortunately but what can they do about that.”Read moreShow less
Sana · Google · 28 May 2025
“Ingrid took care of me with care, compassion and expertise! Betty at the front desk was very welcoming as well. Highly recommend SpaZen for all of your spa needs! Additionally the spa was easy to find - 4th floor of the Cosmopolitan hotel.”
Clayton Walker · Google · 27 Feb 2025
“Wonderful experience, ambiance and overall day at SpaZen. Betty is super sweet and helpful, always welcoming you with a warm smile and going out of her way to ensure you have a pleasant experience. All of the estheticians were extremely professional, knowledgeable, and extremely talented. Huge shoutout to Cori, Ami and Ingrid especially for their above and beyond efforts to provide an unforgettable, zen and relaxing experience. Very tasty lunch options provided from Aroma Espresso Bar. Totally recommend going full out, treat yourself! Second to none service, not only did we get to customize our day completely it felt as though we were completely pampered the way everyone went out of there way to accommodate us. Very intimate spa experience compared to larger spa settings - which we prefered, the complimentary tea paired with the jacuzzi and sauna was so relaxing! Thank you so much SpaZen for a memorable experience, we'll definitely be back!”Read moreShow less
Leila S · Google · 25 Jun 2024
“Update: worst spa experience - Just did a spa package at the Elmwood and the comparison is non existent. THE ELMWOOD was amazing and also had a multicultural INCLUSIVE group of staff members.. Again management has done nothing to change this extremely racial experience I had. Which will leave me to never using this spa or recommending it again! Internally training is a poor excuse of handling the situation because the victim (me)still only reaped the poorest experience your spa could have offered. Speaking with management was no help. Sure.... Jackie was apologetic, she mentioned additionally training would take place, but all in all.. it was an awkward conversation; she invited me back but there was NO mention of any compensation until I brought it up... A "discount" was offered but at how much? WHO knows. I am so unpleased and turned off, and definitely do not want to waste my money coming back for the same awful service.. not unless the same package (my mom bought 2 as a gift!) is offered to me to make up for my time wasted the first time. If Jackie is the one training people... I understand why service is the way it is.... I have been dealt with in great ways... and poor ways.. this was one of the poorest.. she did not want to work with me .. Jackie is business orientated .... not customer. I would like to come back and be offered the same package at no cost... Again I repeat, go elsewhere if you can.. PREVIOUS REVIEW: Spa: overall the spa was nice, clean, and had a consistent theme going. On the smaller side - accommodates 3 people at a time it seems (3 massage rooms, 3 manicure/ pedicure chairs, etc)… I was the only person there at the time and couldn’t imagine being there with other people would of been congested and too much to me. Massage: relaxation massage was okay, have had better; was slightly inconsistent, what was done on the left side and the right side was totally different and random at that. The music stopped a couple times and I was in silence… eventually it was turned back on, the massage chair was extremely squeaky and made noise during the massage. Facial: the facial was nice, no complaints the products used left my face feeling clean and fresh! Manicure: my entire manicure was done with latex gloves on which was really weird and uncomfortable… The scrub wasn’t lathering into my skin properly because it was being rubbed in my the gloves… my entire spa session was done with no gloves on so why now.. I kinda of wanted to get up and leave, didn’t want the manicure. I chose the colour I wanted for my nails and she actually told me it was too close to my skin colour….. (Very brave statement to make in my opinion! Also an opinion I did not care to hear). She continued to tell me.. she is someone who tell they’re clients what’s going to make them look pretty…. To top off the “lovely”service, my cuticle oil was put on by a fully dressed (coat, boots, scarf, hat) and ready to LEAVE spa therapist, who’s last words to me were “I’m not trying to rush” …. (Note: it’s March 4th, the day it dumped snow, I understand you want to get home.. but I came down here in the same weather conditions you did…. and it made me think if service is always like this or service was like this because I came down on a snow day!) I was going to use the amenities they had but decided to LEAVE because it seemed like I was holding the spa up or something…. and had a sour taste in my mouth… I tipped out of decency, but I am turned off at the service that can be provided now a days.. it was beyond poor save your money! too expensive for what’s offered.. To add a few more comments: 1. I was sent an email at 2:50pm reminding me about the 24hour cancellation policy, (my appointment is 2:45pm tomorrow… thanks for sending me a timely reminder 5 mins after the 24 hour mark…) 2. When I arrived at the spa, the front desk was dealing with a bill discrepancy with another guest that was just leaving, ekkk”Read moreShow less
Lola D · Google · 8 Jan 2024
“I had an absolute wonderful experience here while visiting Toronto. Very professional as soon as I walked in the door. Every room and hallway I entered was neat clean and beautiful. My massage was extremely relaxing. I will definitely be back to visit!”
Clinic details
Location
More in TorontoOpens today at 10:00 AM
Hours
- Mon – Tue
- Closed
- Wednesday
- 10:00 AM – 6:00 PM
- Thursday
- 10:00 AM – 7:00 PM
- Fri – Sun
- 10:00 AM – 6:00 PM
Free today
16 openingsSabrina GillmoreMassageFrom $50 for 30 min — the lowest massage therapy price shown for this clinic.7:15 AM7:30 AM
Vlada VorobiovaMassageFrom $50 for 30 min — the lowest massage therapy price shown for this clinic.7:15 AM7:30 AM
At the clinic
Accessibility
Accessible washroom
On site
Washroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
