Kathleen Ippolito · Google · 3 Jun 2026
Rockhaven Massage Therapy & Osteopathy
★ 4.9 (75 reviews)Waterdown, ON(289) 895-8181
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.Kareem · Google · 8 May 2026
“I’m a regular with James, who’s beyond amazing. He’s helped me significantly with calf, shin, and neck pain through athletic and deep tissue massage treatments. He really takes the time to listen and understand what’s going on, and tailors the treatment to what you actually need, with short and long term goals. Beyond the treatment itself, he also gives excellent advice and practical suggestions for exercises, stretching, and mobility work that have helped me improve outside our appointments as well. You can tell he genuinely cares about helping people feel better and stay active. Highly recommend James if you’re dealing with muscle tension, athletic soreness, or mobility issues.”Read moreShow less
Relle LB · Google · 21 Jan 2026
“Norm Hatch was amazing with my newborn. He pretty much cured his gas trouble. I have recommended him to multiple friends and family members since. I cannot thank him enough!”
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Supreet Kaur · Google · 9 May 2025
“We saw Norm Hatch for our 2 month old baby who had gas/reflux issue and would sleep only on our chest all night. After our second session we saw great improvement in his condition and he started sleeping on his back throughout the night. Norm is great and takes time to inform you about everything related to the process and it’s just so comfortable to be around him. Thanks Norm for your help!”Read moreShow less
Kandis James · Google · 10 Mar 2025
“I had been experiencing severe pain in my wrist for many months. So much so, I spoke to my GP about it, and he sent me for an x-ray to see if I had hurt any bones. I hadn't. So he told me to put it in a brace and it should feel better after a while. I did that, and it was only getting worse. Every little thing was painful (holding a dinner plate, washing my hair, etc.) My wrist felt like it was on fire, and kept having shooting pains. I met with James at Rockhaven Massage, and he was able to give a very deep tissue massage on certain pressure points in my arm and shoulders, and helped alleviate 90% of my pain. What I liked most about my experience, is that he asked so many questions, and really focused on the issue at hand (no pun intended) instead of just "giving me a massage". He was thorough, very knowledgeable and has helped my wrist feel almost normal (may need another session or two). He also helped release some MAJOR tension in my back. I'm feeling like myself again. Highly recommend if you're looking for actual massage therapy vs. spa-style massage. I often struggle with masseuses who, despite my request, just don't go into the deep tissue enough. If that's you too, James is who you want to see. Did I mention wildly knowledgeable about how to make you feel and operate at your best? Thanks James.”Read moreShow less
Connor Sweeney · Google · 3 Mar 2025
“Excellent massage parlour! Been coming here since 2018, and I can’t say enough good about this place. The facility is clean as a whistle, welcoming, comfortable, and relaxing. Michelle is a phenomenal massage therapist with amazing social skills and a friendly attitude. I love how she really focuses in on the specific areas of my body that are ailing me. I find she has a wide array of techniques which definitely helps deliver a quality massage. I also love how (before I lay down) she goes over the muscular chart with me to help pinpoint the exact spots that need work. Teaching me a thing or two about the body during the massage is cool as well. These are little things that I haven’t experienced with any other massage therapist, but they really do make the time spent much more effective, educational, and enjoyable. 5/5 - would rate seven stars if I could!”Read moreShow less
Dennis C · Google · 14 Sept 2024
“We took our baby to Norm here for osteopathy at 3mo old to help with her breastfeeding latch. Progress was noted quite quickly after the first 2 sessions even. Would recommend Norm for his knowledge and ability to work with newborns!”
Rob Malloff · Google · 13 Dec 2023
“James is great. Professional, knowledgeable and tremendously effective. I’ve been in the fitness industry for 15 years, strength training for 20 and have been treated by a lot of therapists. James is definitely the best of the best.”
Victoria Heidbuurt · Google · 17 Jun 2022
“Jeanine was amazing! It was my first osteopathic treatment and she explained everything so well and I felt comfortable the entire time. My symptoms in my jaw, head, and shoulders also lessened after our first appointment together. 100% recommend!”
Dana Bennett · Google · 9 May 2022

