River Rock Dental

★ 4.9 (100 reviews)Barrie, ON

Accepting new patients
riverrockdental.ca
Care offeredDentistry1 service
Last checked4 min agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9100 reviews · Google
5 ★95%
4 ★1%
3 ★1%
2 ★0%
1 ★3%

Theresa Giberson · Google · 16 Jul 2026

I've contemplated this for a bit, but I feel I need to share my experience. I agreed to cover my adult daughter's dental expenses under one clear condition: I would provide verbal approval before any charges were made to my credit card. Tammy did exactly as I requested. She called and left me a voicemail asking for my consent. I did not provide that consent. Despite this, Chantal instructed that my credit card be charged anyway. When I saw the charge, I called and spoke with Chantal directly. She refused to reverse it, stating that she didn't know what else to do. As the owner of the practice, I believe there were other options available. What disappoints me most is not the $200 charge itself, but the decision to prioritize that fee over the trust and goodwill of a long-standing client.

Jamie Grant · Google · 9 Jun 2026

Everyone here is great and highly recommended. The dentist is otherworldly in her calm, gentle manner. Her ability to make cowards brave is nonpareil.

Kimberly Myers-Schuh · Google · 13 May 2026

I cannot say enough about River Rock Dental office. The moment you walk in, you are welcomed with a bright, cheerful and impeccably clean environment. The staff are professional and friendly and make you feel comfortable from the beginning of your visit. Every experience that I have had here has been nothing but positive, and I always leave feeling well cared for and confident that I have received excellent treatment. Chantal is extremely well versed in her profession and takes the time to explain every detail of your cleaning and dental experience. I highly recommend them as they are truly outstanding.

ARSHDEEP KAUR · Google · 8 May 2026

I had an amazing experience with Dr. Chantal! I recently got scaling done, and the entire appointment was beyond my expectations. She was incredibly professional, gentle, and made me feel comfortable throughout the procedure. The clinic was clean, welcoming, and the staff were very friendly as well. Highly recommend Dr. Chantal for anyone looking for excellent dental care!

Allyn Caccam · Google · 24 Mar 2026

Hi! Sharing my experience with River Rock Dental. I had a tooth extraction today(March 24,2026), and the entire clinic was incredibly welcoming. Tammy, is very accommodating and approachable. She did an excellent job in assisting with my health insurance claim, making the entire process smooth and stress-free. I would definitely give her 5 ⭐️⭐️⭐️⭐️⭐️. Dr. Malika Bhola, did an outstanding job extracting my teeth—yes, three complicated teeth in one session! She handled everything with professionalism and care.🙏Her assistant as well was also supportive and did excellent job, although I didn’t catch her name. Overall, I had a very positive experience, and I would highly recommend this clinic to everyone.😊

Melissa Dietrich · Google · 2 Feb 2026

Fantastic experience, every time! I have been a loyal client of River Rock Dental for over 7 years now. The service is spectacular, everything is so clean and well-maintained. I truly enjoy my teeth cleanings. Thanks, Chantal!

Mylan Nguyen · Google · 13 Jun 2025

As a new resident in the Barrie community, I was hoping to find a reliable dental office and registered for a New Patient Visit at River Rock Dental. Unfortunately, my experience with their front desk service was disappointing from the start. I initially called to move my appointment within their short-notice window. The representative assured me it could be moved to the next day, but when I showed up, they had no record of the change and had cancelled my original appointment entirely. Mistakes happen, and I gave them the benefit of the doubt. I rescheduled for two weeks later since that was when I was next available to squeeze time out of my workday, but a week before that appointment, I received a call asking to move it up. Despite workday challenges, I rearranged my schedule and agreed. Shockingly, the very next day, they called again - this time to move my appointment to a completely different day due to low staffing. At this point (the fourth change), I asked for a note to be added to my file so this wouldn't keep happening and for empathy of this disruptive process. Instead, the rep dismissed with a my concerns with a sarcastic apology, denied any prior missteps, and claimed the appointment was only moved once from my original appointment date till now. There was no ownership, no accountability, and no empathy. I ultimately cancelled my appointment. A dental practice’s commitment to quality service should begin long before the patient is in the chair. Unfortunately, my experience with River Rock Dental's administrative handling left a poor impression. First impressions matter, and this one was appalling.

Shawna Loper · Google · 27 Feb 2025

From the very first phone call to the moment I left my appointment, River Rock Dental provided an incredibly welcoming and comforting experience. I was so nervous, but the amazing women who work there immediately put me at ease. The entire staff was kind, non-judgmental, and genuinely reassuring, making what could have been a stressful visit feel much more manageable. Their warmth and professionalism truly stood out, and I can’t recommend them enough for anyone who feels anxious about dental visits. This is by far the most supportive and caring dental office I’ve ever been to! I can't recommend them enough!

Kevin Chea · Google · 20 Sept 2024

Alison is a fantastic dental hygienist! She took time and care when performing my cleaning today, making sure that I was comfortable throughout the appointment. She was very pleasant and kind and made the appointment as easy as it could be! Chantal at the front desk was also wonderful! She helped me with a referral to a specialist for my bite, and really validated my concerns. Overall, I had an amazing experience here and would recommend the office to anyone who is looking for a friendly and competent team to take care of them!

Bailey Vincent · Google · 23 Aug 2024

By far, the best experience I have ever had at a dental office, I cannot recommend River Rock Dental enough! As soon as you walk through the door you are greeted by Tammy, who starts your visit off right, she is very upbeat and friendly. Once in the chair, Alison was nothing short of amazing. She made sure I was comfortable at all stages of treatment, let me know what she was doing and why. They make you feel very comfortable and like family at every visit, and go out of their way to make sure to serve you best. Can't believe I'm excited to go back to the dentist! Thank you River Rock Dental!

Clinic details

Open today until 4:30 PM

Hours

Monday
9:30 AM – 3:00 PM
Tuesday
9:00 AM – 6:30 PM
Wednesday
9:30 AM – 4:30 PM
Thursday
10:30 AM – 6:30 PM
Friday
8:30 AM – 2:00 PM
Sat – Sun
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

Parking

Free parkingFree parking lot

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards acceptedCash only

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.