> Please take a moment to check your email and complete your online intake forms - forms need to be updated every year.
If you prefer to fill them out in the clinic, please arrive 10 minutes early for your appointment.
Please call us as soon as possible to cancel your appointment. If it’s after hours, leave a message. While we appreciate email cancellations, they are not considered official notification, as we don’t check emails frequently.
24-hour notice: No charge
More than 2 hours notice: Half the treatment fee (unless we can fill the spot)
Less than 2 hours notice: Full treatment fee (again, waived if we can fill the spot)
Should there be a late cancellation or no-show, as per our policy, your card will be charged without notice.
> As part of our cancellation policy, we require the collection of credit card information for all appointments. This measure is necessary due to the unfortunate increase in no-shows and same day cancellations.