ICBC direct billing
amy lam · Google · 3 Aug 2026
Next openingToday · 2:00 PM9 openings free today
Typical price$118–$136half of 17 listed prices, on $95–$150
Care offered2 disciplines20 services · 2 practitioners
Last checked3 min agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you book1 note before you bookReadHide
Cancelation Policy : We highly value the time of both our practitioners and patients, and your thoughtful notice allows us to better serve everyone. Please provide at least 24 hours notice for cancellations.
About the clinic
Welcome to Relaxed Roots
Relaxed Roots is committed to offering exceptional, medically-focused therapeutic care. Our convenient location ensures easy access to professional, top-tier service designed to address your specific needs, whether for pain relief, rehabilitation, or stress reduction. We uphold the highest standards of practice to help you achieve optimal physical well-being.
📍Suite 200 - 5050 Kingsway, Burnaby, BC.Read more about Relaxed RootsShow less
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.5.035 reviews · Google
Amana Iftekhar · Google · 17 Jul 2026
“I had a wonderful 60-minute massage with Jack at Relaxed Roots. I went in with significant back, neck, and shoulder pain, along with a lot of stiffness. Jack was incredibly attentive and was able to identify all of my problem areas, even when I struggled to pinpoint exactly where the pain was coming from. The atmosphere was lovely and calming, and Jack created an experience where I felt comfortable enough to truly relax and let go. I had been struggling with the pain for several days, and by the end of the massage, I had regained so much mobility and felt a noticeable difference. I would absolutely recommend Jack!”Read moreShow less
許力文 · Google · 30 Jun 2026
“I'm here to leave a comment to share my experience visiting Relaxed Roots. My first time seeing Jack was to treat my headache. At first, to be honest, I was a little hesitant about trying acupuncture because of the needles, but now I have a completely different impression of it—after my treatment, the tension in my head just melted away. It felt like a tight knot I hadn't even realized I was carrying finally loosened, and I walked out feeling lighter and clearer than I had in weeks. After seeing such a big difference from acupuncture, I came back to try RMT for my muscle pain. Compared to a regular RMT, Jack's massage style is much closer to a "Chinese massage" approach. Depending on your specific issue—for example, shoulder pain or back pain—he makes sure to target the right trigger points. I was also quite impressed with the different massage techniques he used, incorporating his elbows, thumbs, and knuckles. Surprisingly, after he worked on those points, the pain became noticeably better. I asked him how he knew which points to press, and he shared that because he's trained as an acupuncturist, he likes to combine massage with acupuncture knowledge. At the end of the session, he also guided me through some stretching—something I've never experienced with other RMTs—and my back pain improved significantly afterward. I wouldn't say his style is for everyone, but if you enjoy Chinese-style massage, I'd definitely recommend giving him a try!”Read moreShow less
All 10 reviews →Show fewer
edith tse · Google · 19 Jun 2026
“The massage is fantastic. My tense muscle relief a lot after only 1 session. Susan has good knowledge about my body and knows how to relax my body and my pains.”
XE Snowy · Google · 11 Jun 2026
“Susan is a caring and attentive RMT. She listens well to our concerns. After seeing her, I usually feel more relaxed. My favourite is the hot stone massage. It gives me amazing healing on my strained muscles. She provides excellent and professional services. You can contact her and ask her availability.”Read moreShow less
Jan Salcedo · Google · 9 Mar 2026
“I had sore neck muscles which limited my neck and arm movements along with a poor posture. I felt Susan was very thorough in her initial assessment to identify what limited movements I had and address them. After the massage therapy, there was a noticeable difference in range for both my neck and arm movements. She also provided advice to reduce reoccurring muscle pain. In order to provide a balanced review, one concern is her availability is two months from the time of this review. However, Susan responded to my email inquiry promptly and suggested to register on her waitlist to be notified about any last minute cancellations.”Read moreShow less
Emily · Google · 16 Oct 2023
“Amazing place and Amazing Susan！Susan is knowledgeable and really cares about my problems. Always feel comfortable and enjoyable when I came here！Highly recommended Susan！The best RMT and she knows various massage techniques！”
Kevin Hsiao · Google · 17 Aug 2023
“Susan is a phenomenal massage therapist who stands out with her unparalleled professionalism and expertise. I've visited her clinic multiple times, and each session has been an absolute delight. Her knowledge of various massage techniques is impressive, and she applies them with such precision that it's clear she's a master in her field. Beyond her skill, what truly sets Susan apart is her ability to make anyone feel welcome and at ease. It's evident that she truly cares about her clients' comfort and satisfaction. If you're seeking not only a top-tier massage experience but also a therapist who creates a nurturing and inclusive environment, Susan is your go-to choice.”Read moreShow less
Vina Chen · Google · 17 Aug 2023
“I had the most incredible massage experience with Susan! Her professionalism and expertise in the field truly shine through. From the moment I walked into her clinic, I felt an immediate sense of comfort and welcome. Susan's attention to detail and deep understanding of various massage techniques left me utterly amazed. She tailored the session to address my specific concerns, and I could feel the tension melting away under her skillful hands. I left feeling rejuvenated, relaxed, and grateful for Susan's exceptional service. If you're looking for a massage therapist who not only excels in her craft but also creates a warm and inviting atmosphere, Susan is the one to go to!”Read moreShow less
Jenna Lew-Cooke · Google · 4 Aug 2023
“Susan is amazing! One of the best RMT’s I’ve ever worked with. I’ve been getting massages for years and I’ve tried out a lot of different therapists but I can honestly say I have never worked someone as great as Susan. Her technique is outstanding and you can tell she is super passionate about her job. Susan is considerate, professional and skilled! she really puts her clients first”Read moreShow less
Clinic details
Location
More in BurnabyOpens today at 2:00 PM
Hours
- Monday
- 10:00 AM – 6:30 PM
- Tuesday
- 10:00 AM – 8:00 PM
- Wednesday
- 2:00 PM – 8:00 PM
- Thursday
- 10:00 AM – 6:30 PM
- Friday
- 9:00 AM – 1:00 PM
- Saturday
- 10:00 AM – 5:00 PM
- Sunday
- 10:00 AM – 4:00 PM
Free today
9 openings+7 more openings today
At the clinic
Accessibility
Accessible parking
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Booking and fees
Advance notice to cancel1 day
Please provide at least 24 hours notice for cancellations.
Read from the clinic’s own words. Confirm when you book.
