ICBC direct billing
Rachel Klassen · Facebook · 9 Jul 2026
“Colleen walked me through and helped me heal through the most traumatic parts of my life. I’m grateful for my therapy sessions through reflective soul”
Reflective Soul Therapy & Wellness
★ 4.5 (11 reviews)Kelowna, BC(250) 300-6215
ICBC direct billing✓ Accepting new patients
Next openingTomorrow · 10:00 AM11 openings free Tomorrow
Typical price$165–$275half of 77 listed prices, on $65–$600
Care offered5 disciplines103 services · 8 practitioners
Last checked4 hr agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you book1 note before you bookReadHide
ATTENTION NEW CLIENTS: For those booking in with Sandra, please book in for a Initial Intake 80 minute session. Thank you!**
About the clinic
Reflective Soul Therapy & Wellness is a counselling, massage therapy, and naturopathic medicine clinic in Kelowna, providing trauma-informed care for the mind, body, and nervous system. The clinic’s Naturopathic and Mental Health practitioners are all trauma-informed. A catalogue of 97 bookable treatments is available through a team of 8 practitioners, open six days a week. The building includes an accessible washroom, free parking, and transit within walking distance. Their front desk direct-bills ICBC.Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.511 reviews · Google
5 ★80%
4 ★0%
3 ★10%
2 ★0%
1 ★10%
Recommends
henna sidhu · Google · 21 Apr 2026
“Saw Coleen today for the first appointment, loved her approach. I’m excited to continue with her.”
Sarah Dawn · Google · 3 Apr 2026
“I saw Colleen for a handful of sessions. Several sessions were her asking a ton of questions some quite personal such as if I had trauma. I didn’t feel ready to dive into all of that so soon and honeslty I wasn’t truthful with some of the questions because they came way too early in the sessions for me. I am a honest person but it’s a knee jerk reaction to keep traumatic memories to myself until I got to know her more. When I did bring something up she said we would ‘process that’ but didnt address it in session and moved on to more questions. I’m not comfortable answering questions about traumatic things in my life first off but then moving on so quickly to other questions was kind of jarring. Everything was meant to be processed through accelerated resolution therapy not discussed in session when she was asking questions. Not that she ever shut me down but as my personal issues came up she would just say we will ‘process that.’ I started the accelerated resolution therapy which did nothing for me. During those sessions I felt like I was just thinking of memories alone (which I was literally doing) but I had to line them up with the time she thought it would take to replay them in my head. I have no other experience to contrast this with but it all felt a bit akward and clinical and relied heavily on the accelerated resolution therapy without first building rapport and finding out where I was at and what was affecting me. I also found not giving choice in approach not helpful. I didn’t come in asking for the accelerated resolution therapy but was directed towards it despite her being trained in a lot of approaches. She was welcoming and seemed easy going, professional and approachable but overall her process is a dealbreaker.”Read moreShow less
All 10 reviews →Show fewer
Claire Thompson · Google · 20 Feb 2026
“The team at Reflective Soul is so warm and they genuinely care. It’s rare to find professionals who really take the time to understand you as a whole person, not just your symptoms. I love that they offer so much under one roof so everything feels connected and intentional. I’m so grateful to have found Colleen and her team. Highly recommend”Read moreShow less
Tim Lamont · Google · 6 Nov 2025
“Kyle Loney is empowering, ACT-driven, and deeply collaborative. He builds a safe, curious space to help reclaim control, align with values, face emotions with courage, and strengthen relationships. Perfect for anyone looking to step back into the driver's seat. Kyle is a great addition to the team”Read moreShow less
Pedram Dashti · Google · 2 Jul 2025
“Coleen is an exceptional counsellor who brings warmth, empathy, and professionalism to every session. She creates a safe and welcoming space where clients feel truly heard, supported, and understood. Her ability to listen deeply and ask thoughtful, reflective questions helps uncover insights that lead to meaningful growth and change. Coleen balances compassion with structure, offering practical tools while maintaining a client-centered approach. Her sessions are grounded, intentional, and empowering—making each one feel purposeful and impactful. For anyone seeking a thoughtful, intuitive, and highly skilled counsellor, Coleen comes highly recommended. She fosters a sense of trust and progress that makes the therapeutic journey not only effective but deeply enriching.”Read moreShow less
Pratab Sidhu · Google · 17 Oct 2024
“Colleen was an abolute god send. After taking the time to properly get to know me and my personal needs, she promtly developed a plan and executed it with my consent. She checked in with me consistently throughout our sessions and was very receptive of my wants and needs. Colleen is able to assist with different needs and is equiped to handle a vast aray of issues. I personally highly recommend Colleen for your counselling needs; whether or not you've been to therapy or counselling before, Colleen will be a great fit, with great advice.”Read moreShow less
Monica Motyer · Google · 16 Oct 2024
“Very efficient and effective counselling.”
Nadine Lowe · Google · 5 Oct 2023
“I've thoroughly enjoyed Colleen's approach and communication. She has a very warm and empathetic listening demeanor and really has thoughtful insight of our discussions to follow, she makes you think of different aspects. Colleen also offers solid tools and advice with directions to work towards. I have enjoyed my experience so far, and I highly recommend her for your journey too.”Read moreShow less
Leah Cline · Google · 9 Sept 2023
