Real Eyes Optometry

★ 4.7 (233 reviews)Burnaby, BC(604) 433-4280

Extended health plans direct billingAccepting new patients
realeyesoptometry.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredOptometry3 practitioners

Booking happens on the clinic’s site

Clinicly can’t see live times for Real Eyes Optometry — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.7233 reviews · Google
5 ★88%
4 ★5%
3 ★1%
2 ★1%
1 ★5%

Ireland Bedard · Google · 25 Jun 2026

First time here, and first time getting my eyes checked in almost 10 years they were kind and very efficient! My new frames came in super fast as well so very happy with how my time here went! Thanks to Susan for helping me pick out the best frames for my face and being kind!

PL Chan · Google · 14 Jun 2026

We have been coming to this clinic since my daughter was three years old. At first, I was concerned that English is not our family’s first language and that she might have difficulty communicating or cooperating during her eye exam. However, Dr. Shaun Pati was incredibly patient, professional, and kind. He took the time to make my daughter feel comfortable and guided her through the examination with great care. Dr. Pati is very thorough and attentive, which gave us a lot of confidence in his care. Because of our positive experience, we chose him as the eye doctor for our entire family. My daughter is now seven years old, and thanks to her regular eye exams, she has learned the importance of maintaining good eye health from an early age. I would also like to thank Susan for her outstanding customer service. She is always helpful when assisting me with contact lens orders and makes sure I know about any special promotions or discounts available. We truly appreciate the care and support we have received over the years. I highly recommend this clinic to anyone looking for professional, knowledgeable, and compassionate eye care.

An An · Google · 10 Jun 2026

Our family had an outstanding visit to this local eye office. The doctor provided incredibly thorough care for my son and gave us great tips for his eye health. The optician was also fantastic and patiently guided my kid through selecting his new eyewear. Truly excellent customer service!

Mina Ardalan · Google · 30 May 2026

The doctor was excellent and very good with my 2-year-old child. However, our 10:30 AM appointment had a delay and started around 11:00 AM. The long wait was difficult for my toddler, who became upset and restless.

Scopo Photography · Google · 1 May 2026

“Had a great experience with RF treatment at Real Eyes Optometry. My dry eye already feels better after one session, and I even noticed my under-eye bags looked lighter. I was a bit nervous about the eyelid flip part, but Dr. Amit was amazing, super gentle and reassuring the whole time, which made it way easier than I expected. Overall really smooth experience including the administrative part, and definitely worth it.”

Samantha · Google · 18 Mar 2026

I had a great experience at this clinic. The doctors and the staff were both professional and kind. Susan was welcoming and efficient, and she is very knowledgeable. Dr. Pati is thorough with the eye examinations. He also takes the time to answer questions and address concerns without being dismissive or rushing. Highly recommend!

Hubert Ngu · Google · 14 Mar 2026

Started having bent and wavy vision in my left eye. Called in as a first time patient and I was lucky to get an appointment within the next 2 hours. Dr. Pati diagnosed I had a retinal detachment and referred me to a specialist the next day. I had surgery 2 days later and this saved my vision.

Anonymous · Google · 13 Mar 2026

I’m extremely glad I went to Real Eyes Optometry after being referred there by Urgent Care this morning. Urgent Care initially thought I didn’t need antibiotic eye drops, but the team at Real Eyes took a closer look and discovered my eye condition was worse than it appeared, so I finally got antibiotic eye drops!!!!! Susan, the eye tech and receptionist, greeted me when I arrived for my appointment. She was incredibly kind, patient, and helpful. She never made me feel bad when my eyes kept closing during the tests, which I really appreciated. Dr. Shaun Pati was also fantastic. He was patient, thorough, and took the time to answer all of my questions without ever being dismissive. He ran several comprehensive tests on my eye and even did a vision test, so I was finally able to get my prescription updated. Afterwards, Susan helped me pick out a pair of glasses so I was able to get my prescription glasses. The whole visit took about three hours, but it honestly felt like such a productive errand day, as I was able to kill two birds with one stone. I left feeling well taken care of and really grateful for the team at Real Eyes Optometry!

Vien Tran · Google · 14 Feb 2026

This was my first experience with Real Eyes Optometry, and I am very pleased with their customers service. I did my eye exam and chose my lens and frame from them. Dr. Shaun Pati and Susan who I dealt with were very professional and patient in making sure I was content with my purchase. Their location is not so easy to notice but because its inside metro town center its convenient. Look for Susan if you have any questions.

Penny P · Google · 27 Jan 2026

Dr Sahota is really awesome, she explains to you in detail what you should do and is kind to answer any questions you might have. Also the Team in is awesome. I had a question about my prescription and I emailed them late in the day (after 5pm!!!) but still got a response a few minutes after!!!(i'm still in shock 🙂how fast Ms. Susan replied). They were gracious to help me out, even though they could have said "your appt was last week why are you asking more questions", but instead helped me out with my query. I am VERY pleased with this Team 👏👍👏

Clinic details

(604) 433-4280

Opens today at 10:00 AM

Hours

Mon – Sat
10:00 AM – 6:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

MSP (premium assistance)Extended health plans

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parkingFree garage parkingFree parking lotFree street parking

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.