Queensway Carleton Hospital

★ 3.0 (1,078 reviews)Nepean, ON(613) 721-2000

OHIP direct billing
qch.on.ca

This clinic takes new patients by phone

Queensway Carleton Hospital does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Prices, from their own website

Clinicly estimated this from the clinic’s own website — it has not been confirmed with the clinic.

  • Ambulance charges$240
  • Ambulance charges, medically necessary, each trip$4.50
  • Ambulance charges, not medically necessary, each trip$240
  • CT Scan$913
  • Casting$20
  • Casting, varied$2
  • Emergency visit$414
  • Lab tests$197
  • MRI$888
  • Outpatient visit (Hospital appointments)$414
  • Private ambulance transportation charges$220
  • Private transportation charges, each trip$220
  • Rehabilitation and mobility appliances$2
  • Ward - intensive care$5,214
  • Ward - regular acute care$1,335
  • X-Ray$33

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
3.01,078 reviews · Google

Lyne Bragagnolo · Google · 27 Jul 2026

Have given a 1 only because 0 is not available. Absolutely unacceptable wait time at this hospital. Even after an already 7-hour wait, I was told that it would be likely another 3 or 4 more hours …. Only 1 available doctor after 10:00 pm. The emergency room was almost still at full capacity at 01:00 am. Something has to be done about this outrageous waiting period. Hopefully I never need to come back to this hospital emergency room ever again.

Paul Hanson · Google · 16 Jun 2026

I’ve never posted a hospital review. I am so impressed, my wife went in for surgery. From the start time to her release. They treated her with compassion and respect. The attending staff smiled made us laugh. The encouragement. I’m her husband. The staff made me feel comfortable and showed compassion. THANK YOU!!!!

James Belway (Jim) · Google · 24 May 2026

I went to the Emergency Dept. on Friday May 22nd 2026 at 3:30 PM. with chronic pain midway of my right side back area. I had been been in constant pain with flare ups within the last 3 months. I had been told previously that I had kidney and gall bladder stones. This was the second time in a month I had been there for the same reason but this time my family doctor had told me to go there. It was very busy and at 7:40 AM the next day my name was finally called along with 5 other people who had already left the hospital. By the time I was seen by Dr. Katharine Hudson she asked what the problem was and I explained to her about the pain. She began to press in various areas of my abdomen while explaining that the blood test and CT scan revealed no irregular abnormalities that would result in the issues I had. Next she went into a tirade about how I was taking up valuable hospital time and my problem should have been seen by my family doctor. I told her he had sent me there. She was quite abrupt, condescending and down right rude to me and said once again that the CT scan did not pickup anything unusual. I told her I had an MRI, an exray and an ultrasound to which she snapped back YOU HAD A CT SCAN. I said it again and she said when? I told her a month ago when I was here for the same problem. Then she mumbled something like "well I better go check your chart:" and abruptly left. When she returned she explained that although my kidney function was low and the C.T. scan revealed I had "multilevel severe spinal stenosis" which could account for the pain. Then she handed me a "Patient Visit Information sheet and left with no explanation. I had to ask the nurse who was removing the cannula from my arm what spinal stenosis meant. He was very good at explaining to me about it. The bottom line here is that I was treated very poorly by this "Doctor" who made me feel that I was taking up her valuable time and taking it away from those who needed it more. I hope I never have to see and deal with her again.

Adem Turan · Google · 8 May 2026

Just wanted to come on here and say that it’s one thing to wait 8+ hours for attention at the emergency, but then it’s another thing where when you get passed the first waiting room you come to the back side to hear nurses sitting around talking about bush parties, and toronto maple leafs hockey, when there are patients waiting to be served that have been waiting for hours, are tired and in pain. I understand that it’s mainly the doctors that keep the line moving, but the level of professionalism is questionable, ridiculous system our tax dollars are going to.

F J · Google · 28 Apr 2026

Every staff member I interacted with today was outstanding. They were exceptionally kind, understanding, and considerate; from the receptionist and triage team to registration, the doctor, and the nurse (for myself) and also the birthing unit afterwards (for my wife). Thank you all for your compassion and support during a stressful situation. You were all extremely helpful and attentive, we truly appreciate your service.

J. Hugh O'Donnell · Google · 6 Apr 2026

Today I had a CT scan done by Laura. She was just outstanding in doing her work very knowledgeable and pleasant to speak with. The person who registered me was also very helpful, unfortunately I didn’t get her name. She was at zone 2.Pls advise them of my appreciation and confirm receiving. They are indeed a credit and contribute to maintaining, in my opinion, a great reputation of this hospital. Thank you. J.Hugh O’Donnell

Anas Farhoud · Google · 3 Apr 2026

This is not just a review, it’s a heartfelt expression of gratitude to the incredible hospital staff for their outstanding support and care. The team felt like angels. Their kindness was evident in every interaction, but what truly stood out was their dedication. They consistently went above and beyond, and the care they provided came from genuine compassion, not just a sense of duty. A very special thank you to our hero, Dr. Fondop. After completing his shift and on his way out, he was informed of our situation, and without hesitation, he came back to take care of us. He stayed by our side until the emergency was fully resolved. That level of commitment is something we will never forget. Thank you, Dr. Fondop, and thank you to the entire team. We are deeply grateful.

lemielyn longaquit · Google · 30 Mar 2026

I am truly thankful and grateful to this hospital for the amazing care they gave me and my baby. From the moment we arrived until the day we were discharged, the doctors, nurses, and all the staff treated us with so much kindness, patience, and respect. They were very professional, gentle, and always ready to help anytime I needed something. During my delivery and recovery, they made me feel safe, supported, and well taken care of. Their dedication and compassion really touched my heart. I will never forget how they cared for us during one of the most important moments of my life. Thank you so much to everyone in this hospital. God bless you all for your hard work and for taking care of mothers and babies with love and excellence. Highly recommended!” Thanks to all Dr. Ali and her doctors Assistant,RN Monica, RN Anna, RN Douce, RN Lyn You guys are the best 🎸🙏🏻🫶

Yash Shah · Google · 18 Mar 2026

It was a great experience visiting a hospital. It was a first time visit to Canadian hospital and yes it was sin a emergency case for my friend. It was sunday morning and my friend got high glucose which was extremely dangerous. They were quick to admit him and started treating him with in 15-20 min after initial testing. The dr. And nurses all took very good care and were very patient to handle and listen all the situations my friend was suggesting. They were considerate about his health and food and checked every minute details they were related to it. Thank you for the support.

Brittany Lauzon · Google · 25 Feb 2026

My Dad went there with severe abdominal pain. I tried to explain that he had a blood disorder, and should monitor it, but the doctor said "were focused on the abdominal pain". Ok, hours go by. They do scans, which is very appreciated, but decide to discharge him. Well, turns out he was having a severe drop in hemoglobin which was stressing out his organs. He turned yellow from having very low hemoglobin and likely needed a transfusion. I truly believe my Dad could have died. I get ER doctors focus on emergency, but come on, this WAS an emergency. Nobody listened to me when I told them about his auto immune disorder. I had to check on him every hour for 3 three days. I thought he was going to die. He should have been admitted for observation and given a blood transfusion to lessen his suffering. I will never go back to this hospital unfortunately. This place used to be lovely. Its so sad to say... its a pretty different environment today. Likely from our governments lack of funding but still. They sent a 75 year old man home who was in hemolytic anemia flare that escalated at home. Sad...

Clinic details

(613) 721-2000

Direct billing accepted

This clinic says they bill:

OHIPRCMP / Canadian ForcesExtended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Paid parking lotPaid street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.