Proactive Health

★ 5.0 (231 reviews)Richmond, BC(604) 242-3633

ICBC direct billingWorkSafeBCAccepting new patients
proactivehealth.online
Next openingToday · 9:00 AM15 openings free today
Typical price$110–$161.25half of 36 listed prices, on $50–$215
Care offered4 disciplines56 services · 10 practitioners
Last checked5 hr agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you bookRead

We offer direct billing with most extended insurance providers, as well as ICBC & WorkSafeBC! Before you proceed, a credit card is required to complete online booking as we have a 24 hour cancellation policy for no-shows & late cancellations.

About the clinic

Proactive Health is a massage therapy, physiotherapy, and kinesiology clinic in Richmond, treating people recovering from motor vehicle accidents, vertigo, and sports injuries. The clinic offers kinesio taping, vestibular rehabilitation, and prenatal and postnatal care, with a catalogue of 40 bookable treatments. Seven days a week, Proactive Health works with a team of 10 practitioners. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. Their front desk direct-bills ICBC and WorkSafeBC, and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0231 reviews · Google

Jackie · Google · 29 May 2026

I'm thankful my friend recommended this place to me. I've seen so much improvement in my range of motion after a shoulder cuff injury. I am happy to recommend Blake (RMT) and Mohammed (physio)- they are personable, professional, attentive with a ton of knowledge and will get you moving well again. Am I fan-girling? Maybe. Shout out to the front desk staff too who are always kind and accommodating.

Albert Jeong · Google · 24 Apr 2026

I had an excellent experience with Jade. She was especially skilled working on my neck, very precise, effective, and attentive to what I needed. Her technique was the perfect balance of strong yet gentle, which made the treatment both therapeutic and relaxing. Overall she is one of the best RMTs I have seen. I left feeling significantly better and would highly recommend her to anyone looking for high quality care.

Hanz · Google · 27 Mar 2026

I had my first experience with physiotherapy at Proactive Health, and I couldn’t have asked for a better place to start. Mohammad was incredibly kind, patient, and supportive throughout my recovery. He took the time to really listen, explain things clearly, and made me feel confident in my progress every step of the way. What stood out to me most is how welcoming and safe the clinic feels—especially as someone from the LGBTQ+ community. It’s rare to find a healthcare space where you truly feel seen, respected, and comfortable, but this clinic genuinely provides that. Amber at the front desk is also wonderful—she’s always friendly, flexible, and easy to communicate with when it comes to scheduling and questions. David, the owner, creates such a positive and welcoming environment, and you can really feel that the whole team cares about their clients. I also had sessions with Sabrina, one of the RMTs, and she was fantastic—very professional, attentive, and really helpful in my recovery. Every visit feels relaxed and comfortable—I can even joke around with them like we’re friends, which makes a huge difference when you’re going through recovery. I highly recommend their services. You’ll feel supported, cared for, and in great hands. Definitely a place you won’t regret choosing.

Logan Smith · Google · 25 Mar 2026

I highly recommend Proactive to anyone needing to see a physiotherapist or massage therapist. I've seen Blake for massage therapy to help with migraines, and Mo for physiotherapy for a back injury. Both have been very friendly, professional, and knowledgeable, and they both seem to have a passion for their work and sharing their knowledge with their patients. I'd also like to shout out Amber behind the front desk who is very friendly and was always 2 steps ahead of myself, worksafe and my private insurer. Kudos guys and thank you for all your help.

sherwin Sangil · Google · 15 Mar 2026

This is my six visit to this clinic, and every experience has been fantastic. The massages here are truly amazing! I was just there this morning and had a session with a Jade (Meiyu) therapist, It was the best one-hour massage I've ever had. I came in feeling stressed from work, and now I feel completely relaxed and refreshed—ready to take on the day again. I’ll definitely be coming back next time!

Debra Hong · Google · 10 Mar 2026

Jade did an absolutely amazing job on my neck She's the best RMT I've been to as I've tried a lot Very experienced and knowledgeable. Thank you for making me feel so much better. xox Amber the receptionist is very good has alot of patience and kind too xox

MIKO AMBIT TRAVELS · Google · 24 Nov 2025

I've been to a number of Massage/Therapy Clinic and it's my first time to try Proactive Health. I was really pleasantly surprised starting with the very warm welcome and great customer service from the reception staff Amber. She's very accomodating and made me feel relaxed as soon as I came into the clinic. My therapist, Blake Nelson was really good. He was asking me about some possible issues I may have in the past with some muscle pains etc. while he was working on our session. He tried to address some of the concerns that I told him, and he was really good at making his patients feel at ease while doing his therapy/massage. It was a relaxed and a great session all through out that before I knew it, the session was over. He told me that he would try to work on my other concerns when I have the chance to come back. Without any hesitation, I booked a next appointment in a week's time, and again I had a very pleasant encounter with the reception staff Amber. I would definitely keep in mind Proactive Health for my next and future sessions. Excellent service, through and through. Thank you so much Blake and Amber. Hope to see you next time again. 👍👍👍

Harsha Sharma · Google · 10 Nov 2025

One of my favourite places for physio, RMT and group fitness classes! Very professional and super friendly staff. I've been referring staff for any work-related and personal injuries here because of their (OFFICE MANAGER'S) ability to quickly book people in, promptness with WCB claims, and great communication and follow-up. Highly recommend Mohammad, Blake and Joseph. A big shoutout to Amber for always being the pleasant face to greet :)

Jason jakes · Google · 4 Oct 2025

I have been to many RMT studios around Richmond and I really enjoy Pro Active Health. The front desk staff always address me by name when I call which makes it feel a little more personal. The staff are very welcoming and I can tell they are passionate about what they do. Every practitioner I have booked with has done a fantastic job. Today I needed a last minute appointment and booked in with whichever RMT had availability and saw Blake. I was very impressed with the services Blake provided and I will continue to book in with him going forward.

Jairo Chica · Google · 6 May 2025

I've had an excellent experience at this clinic. The staff is welcoming, professional, and genuinely cares about patient well-being. The environment is clean, comfortable, and well-organized. Appointments are handled efficiently, and I always feel heard and respected during my visits. I highly recommend this clinic to anyone looking for quality care and great service.

Clinic details

(604) 242-3633

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 7:00 PM
Sat – Sun
10:00 AM – 6:00 PM

Direct billing accepted

This clinic says they bill:

ICBCWorkSafeBCExtended health plans

Free today

15 openings
David KempKinesiologyFrom $60 for 60 min — the lowest kinesiology price shown for this clinic.9:00 AM10:40 AM
Joseph LavalleeMassageFrom $80 for 60 min — the lowest massage therapy price shown for this clinic.10:00 AM10:35 AM
Mohammad DazhamPhysiotherapyFrom $50 for 30 min — the lowest physiotherapy price shown for this clinic.10:00 AM
+10 more openings today

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parkingFree parking lotFree street parkingPaid street parkingParking available

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.