Pro Function Health Care Team

★ 4.9 (229 reviews)London, ON(519) 601-7761

profunction.ca

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Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9229 reviews · Google

Sarah Power · Google · 13 Jun 2026

I went to see Dr Jordan Kersten for pain in my right inn er thigh. He had come recommended to me so I trusted him. He assessed me and maybe spent a total of 10 min touching me and then gave me at home exercises. He didn't demonstrate them or give me a paper with drawings and directions. I didn't even have a patient access portal to view them. He told me to lay on my stomach and put a belt around my toes to pull the toes towards the buttocks; and that would stretch the muscles that needed it ( I was having issues in my adductor muscles - inner thigh). He never warned me of the possibility of the belt slipping which it did and pulled my leg so far forward that my foot basically touched my bottom. I experienced a pain like nothing Id ever felt before. I couldnt walk the next day and I went back and told him what happened. He only said, " Well dont do that again." That was it. I saw him 2 more times. Those sessions were spent arguing with him that I now needed a note for wrk as I was unable to walk, do my job and basically function. He kept saying well I cant take you off Sarah, I need to note my file of why youre not getting btr and he pawned me off to another physio clinic. I spent the next 8 months off of wrk trying to rehabilitate my leg. This injury stopped my walking career which is how I relieved stress and kept me from enjoying my life. At least once a day, when I get a crippling pain through my thigh, I think of Dr. Kersten and how trusting him derailed and pretty much ruined my enjoyment of life. This is just my honest review of my experience at Pro Function.

Jorge Teodoro · Google · 4 Jun 2026

Erik and Judy helped me recover from a knee injury. My recovery went must faster than I expected. It was a very positive experience working with them. They really know their stuff. I'm back running 45+k per week. Big thanks to them.

Emilia Adamou · Google · 21 May 2026

Most thorough and informative session. He explained everything effectively, and treated my daughter with respect as a player and student. He demonstrated the pros and cons of her injuries and is following up with appropriate treatment. He was reassuring and paid attention to her needs. This Doctor clearly loves his work and maintains a high level of professionalism! He takes his chiropractic specialty to the next level! So happy I went!

Gwen O'Connor · Google · 13 May 2026

I have met with physiotherapist Kat Fraser twice now and she is fantastic. She listens and is not afraid to get right in there and figure out the issues you are having. My ankle fusion has created issues in the other joints and my back. With her stretches, hands on manipulations and modified exercises I am starting to feel balanced again. I would recommend her to everyone. Gwen

George Hennessey · Google · 23 Apr 2026

Pro function is a great place great physiotherapist and doctors. And Brindley at the front desk is AWESOME I I hope I spelled that correctly. It’s very clean very professional lots of fun not intimidating at all. And free parking. Woohoo. Thanks pro function. George H.

J R · Google · 16 Apr 2026

I had my initial appointment with Nick a few days ago, and I was extremely comfortable with the entire session. He asked a ton of questions focused on diagnosing the cause of my shoulder pain, narrowed down the possibilities through a series of physical tests and arm movements, and prescribed a number of exercises to kick off the rehab process. His knowledge and competence put me at ease, and I'm looking forward to making rapid progress as I continue to follow his recommendations. He's a five-star professional.

Rena Bee · Google · 6 Mar 2026

I’ve been suffering with pain for a long time, affecting my mobility. Mike Ly did a thorough history and assessment to get an accurate diagnosis. I mentioned I wasn’t very good at doing a lot of exercises so he gave me 1 exercise which I did faithfully. And one week later, I already saw a huge improvement. I was very impressed with the ready knowledge Mike has. It has been a great experience going to Pro Function.

Lindsay F. · Google · 18 Feb 2026

Troy is awesome, he’s like the Yoda of PT: He provides calm, thoughtful service with a kind demeanour, and has made significant impact on a long standing joint issue that others couldn’t resolve. The facility is clean and comfortable, reception is friendly and attentive.

TiAnt Annan (TN) · Google · 10 Feb 2026

Kat is a very knowledgeable physiotherapist and her demeanor put me at ease quickly. She addressed my concerns in the most professional and respectful manner. I could not be more pleased with her honesty and professionalism. I’ll definitely be back and will refer my friends and family to her.

Tasha Teja · Google · 29 Jan 2026

I feel like I have hit the health & wellness jackpot having Angela Growse as my physiotherapist!!! She is incredibly kind. Her in depth and comprehensive knowledge, as well as her ability to make complex concepts easy to understand, enables me to leave each treatment with more peace of mind knowing that I’m genuinely well cared for. I always look forward to each visit!

Clinic details

(519) 601-7761

Open today until 6:00 PM

Hours

Mon – Thu
9:00 AM – 6:00 PM
Friday
9:00 AM – 4:00 PM
Saturday
9:00 AM – 1:00 PM
Sunday
Closed

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At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Free parking lotFree street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

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