Primary Health Inc.

★ 5.0 (360 reviews)Scarborough, ON(416) 628-6147

Extended health plans direct billingTELUS eClaimsAccepting new patients
primaryhealthinc.ca
Next openingToday · 3:30 PM1 opening free today
Typical price$94–$128.50half of 47 listed prices, on $60–$260
Care offered8 disciplines69 services · 17 practitioners
Last checked4 hr agoopenings, straight from the clinic’s booking calendar
5 notes from the clinic before you bookRead

Upcoming Fee Update: Massage therapy and physiotherapy rates will increase on October 1, 2026 . ( Note: Appointments booked prior to August 17th will be honored at current rates ).

Please review our booking policies before scheduling your visit:

Cancellations: 24 hours’ notice is required. Late cancellations incur a 50% fee (not billable to insurance).

Late Policy: Arrivals 15+ minutes late may need to be rescheduled, and full fees will apply.

Accessibility: Let us know if you cannot use stairs so we can prepare a main-floor treatment room.

About the clinic

Primary Health Inc. is a massage therapy, physiotherapy, and naturopathic medicine clinic in Scarborough. The clinic offers pelvic floor therapy, lymphatic drainage, and instrument-assisted soft tissue release. A catalogue of 52 bookable treatments is supported by a team of 18 practitioners, with hours open seven days a week. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. Their front desk direct-bills TELUS eClaims and WSIB, and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0360 reviews · Google

Mark Carneiro · Google · 10 Jul 2026

I had an excellent experience with Erika. From the moment I arrived, I felt welcomed and comfortable. The massage was professional, thorough, and tailored to exactly what my body needed. They took the time to work on the areas that were causing me the most tension, and I left feeling noticeably better and much more relaxed. I really appreciated the attention to detail, the clean and calming environment, and the level of care throughout the appointment. I would highly recommend Erika to anyone looking for a skilled massage therapist. I’ll definitely be coming back for future treatments. Thank you for such a great experience!

Denise C · Google · 2 Jun 2026

I had a wonderful treatment with Erica and highly recommend her services. She is professional, knowledgeable, and made me feel comfortable from the moment I arrived. She took the time to listen to my concerns and tailored the treatment to my specific needs. Her technique was excellent, and I left feeling relaxed, refreshed, and with noticeable relief from my muscle tension. Erica creates a welcoming and calming environment in, and her genuine care for her clients is evident throughout the entire session. I look forward to booking with her again!

Pamela Blanca Aquino · Google · 24 May 2026

I had an excellent experience at this massage therapy clinic. The therapist provided a deeply relaxing treatment that left me feeling rejuvenated and pain-free. The staff were warm and friendly while maintaining a professional demeanor — attentive to my needs without being intrusive. The clinic is spotless and has a pleasant, calming scent that adds to the overall relaxation. The location is easy to find and very accessible, with convenient parking/transport options nearby. Highly recommend for anyone wanting a professional, soothing massage in a comfortable setting.

Sheryl Mendoza · Google · 22 May 2026

Erica Johnson at Primary Health is absolutely incredible! She is truly a master at removing knots, tension, and aches. Her magic hands and continuous flowing movements make such a difference in improving circulation and relieving pain. Every session leaves me feeling refreshed, relaxed, and so much better physically. Erica’s skill, technique, and care are unmatched — highly recommend her to anyone looking for an amazing massage therapist!

Buda Family · Google · 15 May 2026

I had an amazing full body massage with Erica today. She was professional, welcoming, and made the entire experience so relaxing from start to finish. She really paid attention to areas of tension and adjusted the pressure perfectly throughout the massage. I left feeling refreshed, relaxed, and so much better physically. You can tell she genuinely cares about her clients and creating a comfortable experience. I would highly recommend her to anyone looking for a great massage therapist!

John Paul S · Google · 13 May 2026

I recently visited Primary Health and had an outstanding experience. The massage service was fantastic and left me feeling completely relaxed. Erica and Nina were both excellent and provided top-notch care throughout the session. My wife was equally happy with her treatment, which made the whole visit even better. The receptionist was very polite and welcoming, setting the tone for a positive visit from the moment we walked in. Overall, a perfect experience and I highly recommend this clinic. Five stars!

Maria A. · Google · 7 May 2026

I had such an amazing experience with Erika! She was incredibly professional, kind, and attentive from beginning to end. She really took the time to focus on my tension areas and made me feel completely comfortable and relaxed throughout the session. Not only was the massage itself amazing, but she also took the time to give me helpful stretches and exercises to do afterward, which I really appreciated. It showed how much she genuinely cares about her clients’ well-being and long-term improvement, not just the appointment itself. I left feeling so much lighter, relaxed, and relieved. One of the best massage experiences I’ve had, and I would absolutely recommend Erika to anyone looking for a knowledgeable and caring therapist. Thank you again, Erika! 😊

Atique A. · Google · 19 Apr 2026

I’ve been visiting this clinic for a while, and I want to highlight that Ramandeep Kaur, the RMT, is excellent at what she does. She has really helped me manage my back issues over time, and I’ve noticed a clear improvement after my sessions with her. She is professional, attentive, and takes the time to understand problem areas before starting the treatment. Her technique is effective, and she always checks in to make sure the pressure is right and that I’m comfortable. That said, my recent experiences have been impacted by a change in room location. She used to provide massages in an upstairs room, which was much quieter and more relaxing. Recently, the sessions have been moved downstairs, and unfortunately, the noise level there is quite high. You can hear conversations and activity from outside the room, which makes it difficult to fully relax mentally during the massage. Ramandeep’s quality of care is still great, but I hope the clinic can address the noise issue or consider moving sessions back to a quieter space, as the environment plays a big role in the overall experience.

nilofar Desai · Google · 10 Apr 2026

I had my first massage therapy session with Ramandeep Kaur at Primary Health and highly recommend her. She’s skilled, attentive, and professional, and did a great job addressing my stiffness and muscle tension. Her calm, welcoming demeanour puts you at ease, and she truly listens to your concerns. If you’re looking for a compassionate and effective therapist, she’s an excellent choice.

DIANAAA · Google · 3 Apr 2026

Hello fellow Google reviewers ! I wanted to share my personal experiences here with Primary Health. I have searched this place during my injuries and saw that Primary Health was near by to where I live, so I decided to give it a try. First off Kareta and Brian (admins and front desk supporters) they are the absolute best and go to. Both has helped me navigate through your appointments and best personelles to help directing with your appointment needs. These two are very compassionate and empathetic and overall makes your stay very welcoming (i really believe every staff here does!). I had an excellent experience with Aisah ( physiotheripist) following a fall at work. I came in dealing with pain and limited mobility in my lower back, left knee, and right shoulder, and I’ve seen such a positive improvement since starting treatment. Aisah was knowledgeable, attentive, and took the time to understand my specific injuries and recovery goals. Each session was well-structured, with a combination of hands-on treatment and targeted exercises that really helped rebuild my strength and mobility. What I appreciated most was the encouragement and clear guidance throughout the process—it made a big difference in staying motivated and confident in my recovery. I now feel significantly stronger, more flexible, and much more comfortable in my day-to-day activities. I highly recommend Aisah's physiotherapy service to anyone recovering from an injury. The care and professionalism truly stand out, and you will see a difference! Dr.Laxshidan (Chiropractor) I had a wonderful experience with my chiropractor. He was professional, attentive, and truly cared about my well-being. After a few sessions, I noticed a big improvement in my pain and mobility. His environment was welcoming and relaxing, and I always felt comfortable during my visits. Highly recommend Dr.Lax! Dr.Asli (Naturopath) - I have recently started my journey with Dr.Asli for personal reasons. Within my first session I had an excellent experience with my naturopath. She took the time to really listen and understand my health concerns, and created a personalized treatment plan that felt natural and manageable. I’ve noticed good changes towards my love for food and overall well-being. I truly appreciate her holistic and caring approach and that I continue my journey with her! I have yet to try a massage from Creselda and Gennessy! I heard that they are super good at what they do! This will definitely be my next goal and I will truly update and share my reviews from them shortly! -Diana

Clinic details

(416) 628-6147

Open today until 7:00 PM

Hours

Monday
10:00 AM – 7:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
10:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
10:00 AM – 7:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday
10:00 AM – 3:00 PM

Direct billing accepted

This clinic says they bill:

Extended health plansTELUS eClaimsMotor vehicle claimWSIB

Free today

1 opening
Aisah ReyesPhysiotherapyFrom $70 for 30 min — the lowest physiotherapy price shown for this clinic.3:30 PM

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

Parking

Free parkingFree parking lotFree street parkingPaid parking lot

On site

Free Wi-Fi

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    - **Cancellations:** 24 hours' notice is required.

  • Arriving late shortens the visit15+ minutes late

    - **Late Policy:** Arrivals 15+ minutes late may need to be rescheduled, and full fees will apply.

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.