Platts Lane Massage Therapy (Sutherland Chiropractic)

★ 4.6 (30 reviews)London, ON(519) 433-1716

plattslanemassage.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredMassage therapy2 practitioners

Booking happens on the clinic’s site

Clinicly can’t see live times for Platts Lane Massage Therapy (Sutherland Chiropractic) — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.630 reviews · Google

Kyle Martins · Google · 4 Apr 2026

My original review was taken down, im not sure why. People need to understand the goods and bads. They told me they do direct billing, i asked even with sunlife and she said yes. So i took time out of my day and i had to walk at the time and i needed a message pretty bad. When i get there i am told they don't direct bill sunlife. So i was lied to and then i vented my frustrations, they emailed me to take down my original review. They screwed up and didn't really much care that they wasted my time because they can't answer simple questions and the staff is not knowledgeable in important aspects of the business. She could of said im not sure but she insisted they did. So i leave this review. You wasted my time, so i will continue to leave a bad review. Edit: there response has lies in it. First I had to ask a second time when I got there because I have been told they just say yes until it's time to pay the they give you the details, that's why my questions were so specific. Also they say I am wasting my time leaving this review.... umm sorry I leave reviews for other so businesses like yours don't waste there time. So 5 minutes out of my day to help other is not a waste of time for me. Also they claim my email was public but i never gave it to them and they don't have a right to find it through social media because they want me to take a review down. Deal with it, you screwed up and a sorry doesn't fix anything. Maby just do better and stop worrying about a review on your Google page. Also I'm glad Google won't remove it. The first one shouldn't of been removed at all. I didn't lie you cant just email me when I never gave you an email to contact me. I cant believe you wrote all that just for 1 review. I would look elsewhere for other options and I did and am very happy with my decision.

A · Google · 26 Mar 2026

I’m writing this review to share my disappointment with the service I received from Jenna MacDonald. The massage felt rushed, and the pressure was very light, to the point that it did not provide any real benefit. I also felt that my feedback during the session was not acknowledged, which made the communication seem unprofessional. I’ve had massages at other places and can clearly notice the difference in quality. Unfortunately, this experience did not meet my expectations.

Jessica W · Google · 28 Sept 2024

My husband said this was the best massage he’s had in a long time. Chris provided the best deep tissue massage he’s ever had! Highly recommend!

Mohammad M Rahman · Google · 24 Feb 2024

Chris is truly an exceptional registered massage therapist (RMT), exhibiting remarkable professionalism, unfailing friendliness, and unparalleled expertise in his field. His dedication to his craft shines through in every session, ensuring his clients receive top-notch care and treatment. Without hesitation, I wholeheartedly recommend Chris to anyone seeking a skilled and personable RMT.

Courtney Empey · Google · 4 Jan 2024

Jenna is a great massage therapist. She has a calming personality and is skilled with her hands. Highly recommend

Kaushal Patel · Google · 6 Jun 2023

I have taken both services here- Massage therapy from Jenna MacDonald and Chiro from Dr Alex Sutherland. Both of them have always gone above and beyond to make sure that I am recovering faster and feeling better. The whole staff is very professional, welcoming, polite, accommodating, and pleasant. There has never been a single issue with emergency last-minute appointment bookings, cancelation, and rescheduling. They will care about you like a family❤️.

Len Williamson · Google · 5 Jul 2022

This is my first experience with a chiropractor, so I was skeptical. After three visits the pain I was feeling in my knees was gone. So was the stiffness in my lower back. I feel twenty years younger than I did a month ago thanks to Alex. All the staff are friendly and respectful. A great experience.

Anthony Silveira · Google · 22 Sept 2021

This is a great place for massage ive been attending regularly for over a year now. All the staff are very friendly and jenna is an amazing RMT and has helped alot

Amïe · Google · 14 Sept 2021

I’ve been seeing Chris for several years (I lost count but I think it’s around 5-6 years). I have a desk job so I try to make massages a part of my routine to keep my body and mind healthy. My experience has always been positive. I highly recommend Chris to anyone who needs a good deep tissue massage!

MJ Rodrigo · Google · 11 Jun 2018

Jenna is a great massage therapist! She gives u what i call homework - for me that included exercises and/or stretches , heat - depending what u need. In the winter time, go after 10 am so that sheets are toasty warm!

Clinic details

(519) 433-1716

Opens today at 9:00 AM

Hours

Monday
9:00 AM – 5:30 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:00 AM – 5:30 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 4:00 PM
Saturday
8:00 AM – 1:00 PM
Sunday
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

No step-free entrance, per GoogleNo wheelchair accessible seating, per GoogleNo wheelchair accessible washroom, per Google

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.