ICBC
MSP (premium assistance)
WorkSafeBC
Yining Li · Google · 8 Aug 2026
Phoenix Rehab
★ 5.0 (36 reviews)Burnaby, BC(778) 379-9888
Extended health plans direct billingICBCMSP (premium assistance)WorkSafeBC
Next openingToday · 10:30 AM49 openings free today
Typical price$97–$150half of 43 listed prices, on $25–$235
Care offered7 disciplines65 services · 17 practitioners
Last checked3 hr agoopenings, straight from the clinic’s booking calendar
2 notes from the clinic before you book2 notes before you bookReadHide
📝 Claims: For ICBC or WorkSafeBC, choose the matching claim appointment and have your claim details ready.
🗓️ Cancellations: Please give 24 hours’ notice to avoid a late fee.
About the clinic
Phoenix Rehab is a physiotherapy, acupuncture, and counselling clinic in Burnaby that provides care for injury recovery and long-term pain management. The catalogue lists 57 bookable treatments, including concussion rehabilitation, kinesio taping, and vestibular rehabilitation. A team of 17 practitioners supports patients, and the clinic is open six days a week. The building has a step-free entrance and free parking. Their front desk direct-bills ICBC, MSP (premium assistance), and WorkSafeBC, and submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.5.036 reviews · Google
5 ★97%
4 ★0%
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1 ★3%
YOUZHI LIN · Google · 11 Jul 2026
“I finally completed my ICBC treatment at Phoenix Rehab! 🎉 I’m so grateful to the entire team for helping me through my recovery. After my car accident, I actually started my ICBC treatment at another clinic. However, after switching to Phoenix Rehab, I finally understood how valuable it is a clinics offer multiple services like physiotherapy, acupuncture, RMT, kinesiology, chiro, and even counseling under one roof. I didn’t have to travel between different clinics, worry about coordinating appointments, or repeat my story to different practitioners every time. Everything worked together seamlessly, making my ICBC recovery much smoother and more efficient. Although I wish I hadn’t needed these treatments in the first place, I was fortunate to experience care from different practitioners. Each therapist has their own treatment style, but they all share the same qualities: professional, attentive, and genuinely caring. They take the time to listen, understand your concerns, and tailor each treatment to how you’re feeling that day. Even the initial assessment made me feel comfortable and reassured. One of the things that touched me the most was the personal care. After only a few visits, not only did the therapists remember my preferences, but the front desk staff did too. Walking into the clinic always felt like seeing old friends rather than going to another medical appointment. The other thing is that they prepared personalized ICBC treatment handouts for me, wrote down all of my appointment dates so I wouldn’t forget, and always kept me updated on my remaining ICBC direct billing sessions. Those little details made the whole recovery process so much less stressful. (P.S. Their snacks are sooo good !) If you’re looking for ICBC treatment, ICBC rehabilitation, car accident rehabilitation, or a multidisciplinary clinic where you can receive in one place, I highly recommend Phoenix Rehab, not fancy but clean, cozy, and welcoming clinic. Thank you again to everyone. I’ll come back to say hello sometime!”Read moreShow less
Jigme Rinchen · Google · 3 Jul 2026
“Here’s a short and natural review: I had a great experience with the massage therapy. The therapist was professional, friendly, and made me feel comfortable throughout the session. The massage was very relaxing and helped relieve my muscle tension. The environment was clean, calm, and welcoming. Excellent service—I highly recommend this place and will definitely come back.”Read moreShow less
All 10 reviews →Show fewer
Jing Bin · Google · 1 Jul 2026
“I had an acupuncture appointment with Kay, and it was a very positive experience. She was patient and took the time to thoroughly assess my condition and listen to my feedback throughout the treatment. She carefully selected the acupuncture points based on my symptoms, with a particular focus on addressing my back pain. She also provided me with plenty of helpful advice on managing my symptoms and preventing future flare-ups.”Read moreShow less
Aalo · Google · 13 Jun 2026
“I’ve been getting massage therapy at Phoenix Rehab for my neck pain and shoulder pain, and the results have been amazing. I came in with a lot of muscle tension and stiffness from work and daily activities, and after just a few treatments I noticed a significant improvement. The RMT was professional, knowledgeable, and took the time to understand my concerns before treatment. The pressure was tailored to my needs, and I always leave feeling more relaxed with better mobility and less pain. The clinic is clean, welcoming, and the front desk staff are friendly and helpful.”Read moreShow less
Leuz Velarde · Google · 12 May 2026
“I came across this clinic when I was looking for an acupuncturist to help me with my concussion after an accident I immediately felt very comfortable and homey here. I would like to give a shout out to Kenny, my acupuncturist. He goes above and beyond in making sure that I get the best possible treatment and care each and every time . I can’t thank him enough for that! And then there is Jack, my Kinesiologist. You can see passion right through and through him. I am beyond impressed with the dedication to his profession. Sailas, my Clinical counsellor is an amazing soul. She will help you navigate through those rough times. I am forever grateful and thankful to have them as part of my journey to recovery… - - ** Update as of May 12, 2026** - - I would also like to give my HUGE thank you to Dan, my Chiropractor - he has a vast knowledge and expertise with my concussion - he has been helping me get through this difficult and challenging MVA - I have been to a few Chiropractor before, but only in Dan's care that I truly feel a monumental difference. I am beyond grateful for Dan and everyone at Phoenix Rehab. I truly can say that I am in good hands...”Read moreShow less
Deewakar Ray · Google · 27 Apr 2026
“It was a really nice experience coming up here. Kenny was so nice and the way he explained the situation and the treatment my wife had was really impressive and relaxing. He properly examined my wife and gave ample time to treat her better. Yhank you very for everything.”Read moreShow less
Gemma Lee Ulep · Google · 29 Mar 2026
“I highly recommend this rehab clinic for helping me recover from my hand injury. I especially recommend Yves for physiotherapy if you are looking for a very hands-on physiotherapist. He is compassionate about his work, always makes sure you are comfortable throughout each session, and clearly explains the best therapy plan to support a faster recovery, including exercises you can safely do at home. I also observed how seriously he takes cleanliness, making sure everything is properly cleaned after each client, which I truly appreciate. A special shoutout as well to the receptionist and the rest of the staff for being so accommodating. They keep clients informed of any schedule changes, play relaxing music, and even offer small treats that make the visit more pleasant. If you are looking for a clinic that delivers high-quality service and genuine care, this is the place to go.”Read moreShow less
Hao Angela · Google · 28 Mar 2026
“After my car accident I had ankle pain and a lot of neck and shoulder discomfort. I came to Phoenix Rehab for my ICBC recovery and the team really helped me through every stage. Kenny’s acupuncture made a big difference, especially with cupping and tuina. Awnee was great with physio and always seemed to know exactly what treatment I needed. Later on Jack helped me with rehab exercises and was very patient. Anthony is honestly one of the best RMTs I’ve had, and Sailas was also really helpful with the counselling side of recovery. Really thankful for the whole team and would definitely recommend this clinic for ICBC treatment.”Read moreShow less
Jonathan Yee · Google · 25 Mar 2026
“I’ve been going to Phoenix Rehab for almost three months now, and it’s helped my lower back pain so much. Everyone there is super friendly and easy to talk to. Special shoutout to Kenny, he took the time to walk me through my insurance coverage and made the whole experience really welcoming. I would definitely recommend anyone to Phoenix Rehab!”Read moreShow less
Clinic details
Location
More in BurnabyOpens today at 9:00 AM
Hours
- Mon – Fri
- 9:00 AM – 6:00 PM
- Saturday
- 10:00 AM – 6:00 PM
- Sunday
- Closed
Free today
49 openingsJack HeskethKinesiologyFrom $115 for 45 min — the lowest kinesiology price shown for this clinic.10:30 AM10:40 AM
Carla MarcouxCounsellingFrom $30 for 15 min — the lowest counselling price shown for this clinic.10:45 AM10:50 AM
Kyungeun (Kay) ChoiAcupunctureFrom $73 for 30 min — the lowest acupuncture price shown for this clinic.10:45 AM11:00 AM
At the clinic
Accessibility
Step-free entranceAccessible parking
Parking
Free parking lotFree street parkingFree parkingParking available
On site
Washroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Booking and fees
Advance notice to cancel1 day
🗓️ Cancellations: Please give 24 hours’ notice to avoid a late fee.
Fee for cancelling late
🗓️ Cancellations: Please give 24 hours’ notice to avoid a late fee.
On the day
Arrive early10 minutes early
⏰ Arrival: Please arrive 10 minutes early.
Read from the clinic’s own words. Confirm when you book.
