Alison Coutts · Google · 23 Jul 2026
Penticton Physiotherapy & IMS Clinic
★ 5.0 (366 reviews)Penticton, BC(250) 493-1152
Extended health plans direct billing✓ Accepting new patients
Next openingToday · 2:30 PM1 opening free today
Typical price$100–$140half of 47 listed prices, on $35–$210
Care offered5 disciplines57 services · 10 practitioners
Last checked4 hr agoopenings, straight from the clinic’s booking calendar
4 notes from the clinic before you book4 notes before you bookReadHide
When booking your first visit, please pre-book 2-3 follow up appointments at around one week intervals afterwards. This helps secure times that work best for you, and give you a comprehensive foundation for your care. We can always adjust this after your initial appointment, if needed.
If you have a pelvic health problem, please book with Tracey, Sofy T or Sophie B. If you are a male patient, please book with Tracey or Sofy T.
If you have had a car accident within the last 90 days and ICBC is your insurer, please contact the clinic to make an appointment. If your accident was longer than 90 days ago, you may not have approval from ICBC until we connect with them.
If you have a WorkSafe BC Claim, please do not book online. Please call the clinic at 250-493-1152 to arrange your appointment.
About the clinic
Welcome to the Penticton Physiotherapy & IMS Clinic online booking page! From here, you can book & manage your physiotherapy & kinesiology appointment. We offer direct billing to all major insurance companies, & offer a wide variety of physiotherapy services in our clinic.
To help get you connected with the right therapist for your issue, please see the following info:
For help with back, neck, shoulder, elbow, TMJ, wrist, hip, knee, ankle & foot pain, all of our physiotherapists are available to help you. We all treat these conditions daily, & are experienced in helping resolve these problems. We can all complete IMS/ Dry Needling & Shockwave Therapy treatments with you.
If you have a concussion or have vertigo/ a vestibular problem, please book in with Catherine, under the Vestibular/ Concussion appointment options.
Chris, Sofy & Catherine complete Running Physiotherapy Assessments & Rx.
Once you book, you will be emailed an online intake form which we ask you complete before attending your appointment. Please make sure you complete this form before your appointment.
Thank you!Read more about Penticton Physiotherapy & IMS ClinicShow less
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.5.0366 reviews · Google
5 ★99%
4 ★1%
3 ★0%
2 ★0%
1 ★0%
Christie Russell · Google · 30 Jun 2026
“I have been seeing Alex for the last couple months to treat some issues with my shoulder and elbow. The pain I had been feeling has significantly reduced through some dry needling, massage, and exercises. Alex is very knowledgeable and friendly - she makes me laugh every time I’m in there. Her treatments are effective and simple. I highly recommend her. The front desk staff is very friendly and efficient.”Read moreShow less
Colby Moore · Google · 18 Jun 2026
“Direct billing to private insurance (ICBC) is amazing. I don’t have to worry about being reimbursed and I can get all the help I need. The people are always friendly and Alexandra who is treating me is so wonderful. I never leave confused on exercises, Booking new appointments is always super easy and the whole atmosphere is relaxing and comfortable”Read moreShow less
All 10 reviews →Show fewer
Norman McCallan · Google · 28 May 2026
“I have been thoroughly impressed by my experience with Registered Physiotherapist Sofy Tsai at Penticton Physiotherapy & IMS Clinic. My treatment has been exceptional and the experience has been extremely helpful and rewarding. Sofy has been very professional as well as easy and comfortable to conference with. She explains the treatment plan going forward, guides me through the exercises, and follows up with emails of my plan to follow at home. I feel confident with all the treatment I have received and have progressed steadily through my shoulder rotator cuff rehab. If we run into a roadblock, Sofy has shifted gears and tried something different that has been very successful. Her skill with IMS is very evident and smooth. Sofy is very personable and easy to talk with and understand her individual treatment focus. She consistently checks for understanding and follows through during the next appointment to see how things are progressing. Sofy is empathetic and a very good listener. She is also able to convey the urgency needed to follow her plan in order to experience success. I have enjoyed my time getting to know Sofy. She has a wonderful personality and creates a positive and relaxed environment. It has been a very rewarding experience. Thank you Sofy!! I highly recommend Sofy’s expertise and treatment for anyone looking for a positive and successful outcome. Thank you, Norm : )”Read moreShow less
Houda Bertal · Google · 27 May 2026
“I had a wonderful experience at Penticton Physiotherapy & IMS Clinic. The staff are all so friendly, welcoming, and professional. A special thank you to Chris Stokes for helping me so much with my knee pain and plantar fasciitis. He was knowledgeable, patient, and really took the time to understand what was going on and created the right treatment plan for me. I’ve noticed a big improvement and truly appreciate all the care and support I received.”Read moreShow less
Jessie Lane · Google · 24 May 2026
“I found Sofy about six weeks after my caesarean section with my first and only child for pelvic floor recovery and general physio therapy. She was an absolute pro in getting me started with gentle core exercises and working with me over the next few months to get me back into physical shape for running, cycling, and weightlifting. Her dry needling work is amazing and she was able to help release some serious tension in my back, neck, and shoulders during those first months postpartum. I would 10/10 recommend her services every single time to anyone needing physio on any level.”Read moreShow less
Kelly Moskowy · Google · 8 May 2026
“I began treatment with Chris Stokes at Penticton Physiotherapy & IMS Clinic approximately five weeks ago for persistent lower back pain that had been affecting me for nearly ten months. Chris conducted a thorough assessment and clearly explained the available treatment options. Over the course of three sessions, he applied IMS (dry needling), which produced significant improvement after the very first treatment. Following my third session today, my back feels better than it has in almost a year. I am grateful to Chris and the team at Penticton Physiotherapy & IMS Clinic for their professional care and expertise, which have enabled me to return to my active lifestyle. I highly recommend their services.”Read moreShow less
D'Arcie Knoll · Google · 13 Apr 2026
“I've been going to Penticton Physiotherapy and IMS since 2019. I have multiple issues that require ongoing physio sessions, specifically IMS treatments. I've been seeing Catherine (Physiotherapist) since 2021, and in 2023 I started seeing Lauren (Kinesiologist/Athletic Therapist) as well. I can't say enough good things about this clinic. I'm there every two or three weeks and everyone is always very friendly and welcoming. Whenever someone asks for a good physio in town, I obviously recommend them!”Read moreShow less
Rebecca Alderliesten · Google · 10 Apr 2026
“Only great things to say about Penticton physio and IMS! I’ve had the pleasure of working with Chris and Lauren for six months for my chronic knee and hip pain. The results of consistent IMS and athletic therapies has been life changing. The staff and reception are so friendly and made me feel comfortable from the beginning and continue to do so. I would recommend this clinic to everybody!”Read moreShow less
Derrick Webb · Google · 4 Mar 2026
“I've been seeing Chris monthly for needling on my back and shoulders, and its made a huge difference. It really helps keeps me loose and moving well. Chris is professional, knowledgeable and always makes me feel comfortable during the treatment. Highly recommend!”Read moreShow less
Clinic details
Location
More in PentictonOpen today until 5:00 PM
Hours
- Mon – Fri
- 9:00 AM – 5:00 PM
- Sat – Sun
- Closed
Before your visit
Forms to complete beforehand
Please make sure you complete this form before your appointment.
Free today
1 openingEmily Evans-GaleskiPhysiotherapyFrom $100 for 45 min — the lowest physiotherapy price shown for this clinic.2:30 PM
At the clinic
Accessibility
Step-free entranceAccessible parkingAccessible washroom
Parking
Free parking lotFree street parking
On site
Washroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Getting seen
Forms to complete beforehand
Please make sure you complete this form before your appointment.
Accepting new patients
Accepting new patients
Health and safety
Reschedule if you are unwell
**Due to risk of COVID-19, we require all patients who are sick, or experiencing symptoms such as fever, trouble breathing, coughing or flu to call to reschedule their appointment at 250-493-1152.
Read from the clinic’s own words. Confirm when you book.
