Rinki Sahay · Google · 28 Jul 2026
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.0198 reviews · Google
Andrea Ferrone · Google · 27 May 2026
“I initially had some communication issues with the front office. However, Dr. Haneen Al-Gerrah personally reached out to me to resolve the situation, which I greatly appreciated and which speaks volumes about her professionalism and dedication to her patients. I have been a patient at this clinic for over 5 years, and throughout all this time Dr. Al-Gerrah has consistently demonstrated exceptional professionalism, competence, and care. She is extremely knowledgeable, attentive, and trustworthy, and I have always felt I was in very capable hands under her care. While I still believe the front office does not always reflect the same high standards of the clinic itself, Dr. Al-Gerrah’s expertise and commitment to her patients make the practice absolutely worth recommending.”Read moreShow less
b let · Google · 23 Apr 2026
“I would give this clinic zero if available. My rheumatologist used to practise at this clinic and moved locations. we completed the patient records transfer to my new clinic 3 times to no avail. In December 2025 was the first time where one employee upon my request made a usb copy and told me to pick it up for the fee of $20. Later that day a man I am assuming was the manager called me before I could pick the usb up, and said I cannot have the records but must go send another request through my family physician. I spoke to my family doctor and assumed it had been taken care of and went to an appointment to get a hip shot this April where my rheumatologist still had no files for me and Palms medical was being difficult. A hip shot due to its complexity is a little risky without files and images. I called Palms again and they now use the excuse of not having readily available "special" medical usbs to copy and provide patient records. I asked when will they have the usbs available for my records- days? weeks? months? - was not given an answer. I would like to remind your clinic that these records need to be made available to patients upon request. I have spoken to the Privacy Commissioners Office and they are aware. To keep the story short I went in with my own USB this week and my patient file was copied in a few seconds. The fee being $30. now even though I provided my own USB! (they would not waive the fee). When I mentioned that the fee I was quoted was $20 before Christmas the 2 employees rudely snapped back "it has always been $30" basically calling me a liar. I paid it and walked out. So many problems just to get my patient file. Glad i never have to go back to this clinic ever. Parking is crap too.”Read moreShow less
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Dhruv Dave · Google · 23 Mar 2026
“We’ve been patients for a few years now, and we absolutely love working with Dr. Haneen. She’s incredibly thorough and explains everything in a way that’s easy to understand. She also knows how to handle babies with such care. We also appreciate the professionalism and exceptional service from their receptionists, especially Ewa. Thank you!!”Read moreShow less
J Dyan · Google · 9 Mar 2026
“I used this clinic as a walk in and was so pleased with the positivity there, that I made an appointment to switch family doctors to this clinic. HOWEVER, when I went to my new patient appointment, the older receptionist with the missing teeth was incredibly rude and unprofessional when I realized I didn't have the form showing my renewed OHIP card. This woman should not be the first point of contact when entering this place. She is so crass. I won't be switching to this clinic now.”Read moreShow less
Dale Sellers · Google · 5 Dec 2025
“I’ve noticed that although the receptionists can be quite friendly most of the time, they have made a number of errors that cause me to feel they are generally incompetent. Information doesn’t always flow through reception correctly to my doctor or doctors outside the clinic either at all or in a timely manner. For example, when the clinic was informed of an error in the daily dosage and daily quantity of a particular prescription I rely upon, both by my pharmacist and myself, this shouldn’t take over a week to resolve. I must say that the standard of care provided in this case is unacceptable!”Read moreShow less
Ramanathan Ravichandran Iyer · Google · 25 Nov 2025
“Dr Shahad my favorite Doctor. She is so wonderful, beautiful and adorable. She has been taking care of me for the past more than a year. Every time I go to the Doctor, it is always a joy. The entire staff at the Clinic are very courteous. I thank them for everything. Ramanathan Ravichandran”Read moreShow less
Nawel Bendjaballah · Google · 24 Jul 2025
“Dr. Abdulmajeed is an exceptional doctor — professional, attentive, and genuinely kind. She takes her time to listen, explains things clearly, and follows up on every detail regarding our tests and health. What makes her truly special is how much she cares — she checks in, asks questions, and makes sure we feel supported. As newcomers to Canada, this level of attention and humanity meant the world to us. We feel lucky to have found her, and we only regret not having her as our family doctor from the very start!”Read moreShow less
Daniel Mandelbaum · Google · 28 May 2025
“Dr. Abdulmajeed is truly exceptional. She genuinely cares about her patients and always takes the time to be fully informed about my medical history and test results. I always feel heard, supported, and safe in her care. Her attention to detail and compassion make a real difference , my wife is super happy as well.”Read moreShow less
Stacey Hebb · Google · 28 Feb 2025