Patricia Evans · Google · 17 Jul 2026
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredOptometry7 practitioners
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.
Lisa Rippington · Google · 7 Jul 2026
“Called with an eye emergency fit me in same day Lots of choice for well priced glasses and sunglasses will be going back”
Eunjin Yang · Google · 23 May 2026
“This is the perfect place for the whole family! Dr. Samantha was incredibly patient, kind, and thorough with the eye exam, and Kim Sin (the optician) was fantastic at helping find the most comfortable and well-fitting glasses. We are absolutely thrilled with the service!”Read moreShow less
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Yura Song · Google · 15 Apr 2026
“Kim helped fix my sunglasses nosepads and she went above and beyond to tighten the sunglasses and clean them. She also offered to do the same for my glasses as well. Incredible customer service and I’ll definitely be coming by again”
Diana Whyte · Google · 15 Apr 2026
“Kim managed to replace my broken frames on warranty and did a temporary fix on my broken ones. Highly recommend this 5 star, personal service.”
Creole Carmichael · Google · 1 Apr 2026
“I was a patient of Dr. Paterson for well over 20 years. He is one of the best. I referred friends and family to him who were all very happy with him and his delightful personality. Things all changed when I ordered a new pair of glasses from the optical store and had lenses replaced in another. When I picked up the glasses the progressive lenses had be measured incorrectly and had to be replaced in both pair of glasses. I went away on holidays and came back with an illness that kept me from going back in and to deal with issues I was still having. When I went back in, I was berated by the staff who accused me of trying to get something out of them after months and wrongly accused me of owing them money. They also thew Dr. Paterson under the bus, so extremely unprofessional, by saying the optomitists know nothing about the optical/dispensing end of things and perhas the prescription was his error They wanted me to pay for another appointment with him when I had just had one in the last 6 months before filling my prescription. The person I was dealing with said she was too busy to deal with the issue that day and said she booked an appointment for me to come back the following week. When I called in to confirm the appointment no appointment had been book. I took this as a clear sign they didn't want to deal with me, and I never went back. The money they accused me of owing them was for my husband's bill. We have 100% coverage through our extended benefits for eye exams. They had called me twice about the bill. I gave them the correct billing information two more times. Our benefits number had been on file with them for years and we had never had an issue previously. They wanted me to pay them because of their error. They also said my husband was abusive on the phone. He was not. I was sitting right beside him when they called and said his bill was outstanding and he told them again to bill the correct number. Unfortunately, I will never ever set foot in this business again. They they are rude and condesending and belittle people because of there inaccurate record keeping and incompetence. I now have two pairs of glasses that I am having issues with that I paid a subtantial amount of money for. I highly recommend Dr. Paterson services, he is a great optomitist. However, I will never go back because of how I was treated by the optical lab in the business. If you don't stink of money when you walk through the door they don't care at all about your loyalty to your doctor and will belittle and berate you and make you feel like dirt, and even through the optomitist under the bus for their errors.”Read moreShow less
Richard Passmore · Google · 20 Mar 2026
“The folks at Oak Bay Optometry were great! Dr. Hua completed a concise examination and offered great practical advice.”
Bryan Chu · Google · 28 Feb 2026
“My 4 year old daughter was very nervous about her first optometry appointment (on the verge of tears when we walked in). The staff were very nice and Dr. Hua was really good with her. He put her at ease while getting all the tests and checks done well and efficiently. At the end she got to pick out some toy sunglasses that she was thrilled about. Thanks to the staff and Dr. Hua for the great experience, we will be back!”Read moreShow less
Kat R · Google · 29 Aug 2025
“I've been a client for years and now my daughter loves having her toddler eyes checked too! Incredibly accommodating and warm with the littles, they even open a treasure chest of toys for them at the end of their visit. We had a lot of laughs during my daughters appointment and she wants to go back soon!”Read moreShow less
Jordan Harbour · Google · 16 Jul 2025