Neil Squire Society

★ 4.8 (53 reviews)Burnaby, BC(604) 473-9360

neilsquire.ca

This clinic takes new patients by getting in touch

Neil Squire Society does not offer online booking to new patients — you contact them directly to arrange a first appointment.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.853 reviews · Google

May Cee · Google · 14 Oct 2025

I cannot thank Heather enough for her help and professional expertise. She’s amazing! Shes like my guardian angel. I went in for an ear wax removal, but turns out I had an ear fungal infection all along. I went to see my GP 4 times with no success in removing the fungus in my ear. It was Heather who removed it for me. My right ear was plugged and could only hear 30%. I suffered from not being able to hear for a month. I am just super thankful I found her online. She was very informative and did her best to answer all questions i had. She always greeted me with a warm welcome. She genuinely cared for me and my ears health. Heather was super accommodating with my work schedule. I went back to see her several more times after just to see the health of my ear. I felt safe under Heather’s care. I would definitely recommend anyone who has any ear issues to go see Neil Squire or Heather.

Bike Guy · Google · 27 Mar 2025

I honestly could not have asked for a better experience. We brought our high energy 6hear old for an assessment. The team knew 1000% how to deal with her, keep her engaged and make her feel safe. She was nervous coming in but ended up laughing and smiling the whole time Thank you so much for being so great !!! We truly appreciate your above and beyond care :)

Degaré Beauchêne · Google · 8 Jan 2025

Had a wonderful experience here getting a piece of earwax removed! It was stuck deep in my left ear for a long time and I could never get it out for weeks no matter what I tried on my own. However, with Heather, the director of audiology at Neil Squire Society, it was easily removed in just 2, 3 minutes with no pain or discomfort. On top of that, the procedure was FREE! Heather is kind, pretty, professional, and very knowledgeable as an audiologist. I'm very glad to have found this place through Google searches and I would genuinely recommend going there for issues related to hearing.

Julian Bell Music · Google · 11 Apr 2024

Been coming to this clinic for a few years now. Top notch audiologist and very insightful. Will visit soon for wax removal. While other clinics put me on a waiting list, the staff at Neil Squire were able to squeeze me in on a same-day appointment to get my ears thoroughly cleaned. Heather, the audiologist, is professional, extremely knowledgeable and offers insight into the process. The receptionist and overall staff are friendly and they were attentive to my needs. I also discovered how Neil Squire has been helping people with disabilities while offering resources to the community. A true gem! I highly recommend their services and will be returning in the not too distant future to get my ears cleaned.

Gyle P · Google · 21 Aug 2023

Heather was so nice and easy to talk to. She made the experience very comforting and nice. I had my ear wax removed and she reassured me and any of my concerns. Great time

Noah · Google · 20 Jul 2023

I had a really pleasant experience here, and I highly recommend Neil Squire to anyone experiencing concerns with their ears. I went in for an ear cleaning (for free!), and Heather (the audiologist) thoroughly explained to me how the process worked. She also took pictures of my ear so I could see what it looked like before and after. Quick, painless experience - was in and out in under 30 minutes. The two receptionists were also great - they offered me water and chocolates after the appt!

Lewis McQueen · Google · 22 Nov 2022

Great clinic. Went in for an ear check after experiencing some discomfort—Heather, the audiologist, was incredibly professional, patient, thorough and well informed, answering all my questions and putting my fears to rest. Plus, the chocolate ears they offer on the way out are delicious! Highly recommend.

Stew Arts · Google · 25 Jun 2022

I had a wonderful experience with Heather Ritchie in getting my hearing tested for Tinnitus (ringing in my ear). She was thorough, much more so than the ENT specialist i saw a month previous. I would whole heartedly recommend her to my friends and relatives as I learn so much from her and she provided excellent solutions on how to get my hearing to where it should be.

Fabio Pereira · Google · 18 Feb 2022

I needed to clean my ears, and after researching the internet, I was fortunate to find Neil Squire . The appointment was quick, and because I couldn't be there before 5 pm, they allowed me to get there after that. Heather was very professional and patient during cleaning. So happy after the cleaning, I had my capacity for hearing decreased for years. Thanks!

Leelan Nani · Google · 30 Jan 2022

Million thanks to Heather!!! She was extremely generous, and patient enough to clean my ears even though it took a lot of time. Explicitly explained about the issue, and handled my ear's with great care throughout the process. Once again I highly appreciate Heather, and the staff who made my appointment hustle free. Thank you

Clinic details

(604) 473-9360

Open today until 5:00 PM

Hours

Mon – Fri
8:30 AM – 5:00 PM
Sat – Sun
Closed

Direct billing — not yet checked

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At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible seatingAccessible washroom

Reported to Google. Ring ahead to confirm.