Stephanie Macdonald · Google · 12 Nov 2025
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.
Rochelle Janewski · Google · 5 Oct 2025
“⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience with Casey! She’s not only skilled and meticulous with her work but also incredibly warm and easy to talk to. My feet have never looked or felt better — she paid attention to every detail and made the whole appointment relaxing and enjoyable. Casey clearly takes pride in her craft and genuinely cares about her clients’ comfort and satisfaction. I’ll definitely be coming back and recommending her to friends. Thank you, Casey, for such a great pedicure! 💅✨”Read moreShow less
Aaron G · Google · 10 Jul 2025
“They do not have any RMT’s so they are unable to provide ID numbers. If you are going to be trying to reimburse your massage through your insurance policy, it will not be approved. Be warned about this service”
All 10 reviews →Show fewer
Dawn Wusk · Google · 19 Jul 2024
“My friend and I had pedicures done by Casey and the entire experience was great! Casey was very professional, knowledgeable and the pedicures were well done. Casey did everything to ensure we were comfortable and enjoyed the entire experience! Highly recommend the spa with Casey.”Read moreShow less
Miranda McLellan · Google · 18 Jan 2024
“Don't bother calling if you're pregnant. Basically none of their services are safe. For the few that are (Mani, Pedi, facial) I was told on the phone that they do not make any specials accommodations to help with comfort (lying on back etc.) I honestly felt like they were telling me not to come. There's a great place in Invermere called Fusion that is far more kind and welcoming to pregnant people.”Read moreShow less
Tammy Shrigley · Google · 9 Mar 2023
“With making a last minute decision for a close get a way I decided to book 1 night and 1 spa treatment at the spa ….. the staff both at the hotel and spa were absolutely amazing !! Recieved very personalized and attentive treatment , I felt like I was the only guest there ! Will absolutely return again very soon !!! Thank you Nancy and Holly for making me feel so comfortable!”Read moreShow less
Sean Peacock · Google · 5 Apr 2022
“Bought a package for my wife for her birthday. She was extremely pleased with the massage, facial and pedicure. She’s already talking about making this an annual pilgrimage. Thank you to the staff who were polite, pleasant and professional.”
Natasha Guillot · Google · 23 Dec 2021
“I called ahead to inquire on accessing the pools if we booked a few appointments (the pools are not open to the public) and was told it would be no problem if we were purchasing spa services. My step daughter and I arrived and were greeted by a rather curt front desk person (working AM of December 16). This is not a spa but rather a retail space in the corner of the front lobby. It is not inviting, welcoming or calming. When I inquired about using the pools, I was told that we did not purchase enough to gain access (and this was delivered in a manner that made us both feel like we were trying to get away with something). I was not pleased. There was absolutely no one else at this spa and the resort was practically empty (and this was not mentioned on the phone when I called ahead). As there was only one staff, I had to wait my turn. As I mulled over the terrible service and lack of access to the facilities, I returned to the spa to pay for my step daughter's massage ($82 for 30 minutes with a non certified person?!)and I cancelled my mud wrap (which I discovered was WELL over $100). The front desk person was once again curt, but I truly did not care at this point. I was sincerely disappointed in the complete lack of effort to make our experience enjoyable. The prices of the spa services are not exactly affordable so you would think they would go above and beyond to make your experience as wonderful as possible - not treat you like a criminal when you ask to use the pool. Please do not waste your money here!”Read moreShow less
Hannah Dobson · Google · 13 Aug 2021
“Received a manicure and pedicure from Dawn at the spa and from the beginning was disappointed. I was very excited to show her a small design that I wanted and she rudely stated "I am a nail painter not a nail artist". While getting my nails painting there was no divider place between us and with mask being worn, she coughed directly on my hand she was painting and made no effort to cover her mouth. While painting my toe nails did the exact same thing again. I was truly disgusted by this behavior since I was paying a large amount. I barely received a smile from her through out the whole 2 hour appointment, and she was very prying about scars on my body that made me uncomfortable. When she did try to make conversation, I explain I was getting my nails done for Calgary Stampede since I have never been before and her response "You have to be stupid for wanting to go there" and continued "It is so stupid to go to Stampede" all because the lines are too long for her. As a paying customer, I should not have been called stupid and dealt with what I did. I will not be recommending this place to anyone and hope to see better service the in the future.”Read moreShow less
Germaine Fletcher · Google · 8 Aug 2018
“Guys you wont have a regret checking this spot out, its definitely one of the best hot spring experiences, and guess what, you can finally dive in a hot spring, how amazing?”