Mobile Eyes Optometry(VANCOUVER)[V6J 1X2]

★ 4.4 (12 reviews)Vancouver, BC(604) 263-5519

mobileeyes.ca

This clinic takes new patients by getting in touch

Mobile Eyes Optometry(VANCOUVER)[V6J 1X2] does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.412 reviews · Google
5 ★75%
4 ★8%
3 ★8%
2 ★0%
1 ★8%

Dave · Google · 3 Feb 2026

I had a mobile appointment at my home with Dr. Chan. She was on time and very professional. I actually ordered glasses from them and the prescription didn't help my eyesight at all, so after more than a week of use she refunded the amount for my glasses in full. So, that was a bit of a bummer, but she at least came back to pick up the glasses and check my eyes once more. How would I recommend this company, even though my new prescription didn't work, but all is fine now and I'll just order new specs online.

Nicole Pereyaslavsky Wiseman · Google · 9 Jan 2026

Dr. Chan came to my grandmother's care home yesterday. The mobile clinic is so professional, caring, and understanding of elderly support. My grandmother no longer speaks English due to dementia, and appointments can be very confusing and stressful for her. The fact that it is able to be done in the comfort of a building she knows is already a huge bonus, but Dr. Chan was very accommodating. I was worried that because my grandmother no longer speaks English, the eye exam would be skewed because she wouldn't remember a letter in English. When I voiced that to Dr. Chan, she immediately pulled out numbers for my grandma to read out instead, which was I able to translate and let the doctor know if she was seeing it correctly or not. Something minor like this speaks volumes to me when it comes to accessibility support. I'm so grateful for a service like this in Vancouver. I wish there were more medical clinics that could offer the same, especially for dementia accessibility.

Carlos D. Villanueva A. · Google · 27 Jun 2025

Thanks to this service my mom was able to get much needed glasses. Excellent service and highly recommend

Jonathan Lam · Google · 6 Jul 2024

I have utilized Dr. Terynn Chan's services for myself and my parents in the past. Their friends have also sought care from Dr. Chan, and she has consistently delivered excellent and timely care. As a healthcare provider myself, I deeply appreciate her knowledgeable, skillful and attentive practice, as she goes out of her way to address patients' concerns.

Redenta Di Tomaso · Google · 31 May 2024

Dr Chan was very professional, prepared and was able to do the testing for my husband in a very adaptable and efficient manner. The communication and paperwork throughout the process was all handled in a timely fashion. A much needed service for those with transportation challenges. Thank you and see you next year.

Sandra McDonald · Google · 17 Jul 2023

I cannot say enough good things about the doctors and staff at mobile eyes optometry. They go above and beyond to help you and your loved one. They truly make Optometry more accessible on every level. The older population can often be overlooked and they show them great care and respect. The gift of sight is important to everyone, and it can make a world of difference for quality of your life as you age. They provide in-home comprehensive assessments so you can be assured that your eye health is their highest priority. They handle everything every step of the way so you do not have to worry about anything. After the assessment, they fill your prescription, walk you through frame selection, and then deliver your glasses to you. With people with mobility issues, this really is an incredible service they provide. Thank you Mobile Eyes Optometry for a wonderful experience. I know my mom is going to be so happy with her new glasses.

Jasiel Jao · Google · 17 Jun 2022

Dr. Chan was very attentive in caring for my elderly mother and took the time to explain things both to her and myself. The staff were also very friendly and responsive in helping her schedule her appointment.

David Kim · Google · 14 May 2021

My elderly father suffers with dementia, is hard of hearing and is wheelchair bound at a nursing home. It is challenging for medical professionals to assess him. Dr. Chan understood what my father is facing and empathized with our family. She took the time to assess my father's eye care needs, patiently explained to our family, and efficiently set him up with new eye glasses. This was not a simple eye exam as there are other issues with his vision. Most medical professionals are too busy to answer calls from patients, but not Dr. Chan - she was there for us when needed. Supporting Dr. Chan is a very efficient, professional support team and in particular, Carly. She kept us informed and coordinated with the nursing home staff ensuring the examination and consultation went off smoothly. Highly recommend Mobile Eyes, Dr. Chan and Carly.

Chas Frazer · Google · 11 Feb 2018

My eyes keep moving, Doc, but leave no forwarding address!

Martin Alexander · Google · 22 Jan 2018

If I didn't need to use a mobile service, I'd just avoid doing business with mobile eyes. My mother is 74, and bed ridden. 1st of all, mobile eyes made an appointment with us to do an eye exam. They didn't bother showing up to do the exam, and did not inform us until more than a week later, that they couldn't make it. After several months had gone by, they finally went to my mother to do the eye exam. They only gave us a single vision prescription. I've requested several times to get the full prescription, because my mother needs bifocals, so she can read. Several weeks have gone by, with no resolve. I was informed on my last phone call to mobile eyes, that they do not have my mother on file? To add insult to injury, they charge a ridiculous amount of monies for this service. I'm totally beyond frustrated.

Clinic details

(604) 263-5519

Closed for the day

Hours

Mon – Thu
10:00 AM – 2:00 PM
Fri – Sun
Closed

Direct billing accepted

This clinic says they bill:

FNHA · NIHBGreenShieldPacific Blue CrossSun Life

At the clinic

Accessibility

Step-free entrance

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.